Recent Posts

3 Ways To Restore Damaged Documents

6/22/2022 (Permalink)

Wet documents When water ruins the condition of important paper items call a restoration specialist in your local area.

3 Methods for Restoring Damaged Documents

When your business faces water damage either due to a natural disaster, plumbing mishap or another unfortunate event, many valuable papers can be destroyed. However, they don't have to be doomed from the damage. Here are three ways document restoration can be achieved should your Brookhill, NC, business be consumed by water damage. 

1. Vacuum-freeze Document Drying

It's imperative that as quickly as you notice drenched documents place them upright in a freezer. This ensures that the paper won't deteriorate rapidly and also prevents the growth of mold. Once you have the affected items in a freezer, let your local SERVPRO cleaning and restoration professionals transport them to a state-of-the-art facility for vacuum freeze-drying. This trusted document restoration technique that is used in top museums is the ideal way to draw out moisture from a wet document.

2. Gamma Irradiation to Disinfect

Any contact with water or even high humidity and moisture in the air can damage paper documents. Items may have traces of mold or bacteria with the potential to grow, so it's crucial to fully disinfect the paper. This is achieved with a technique known as gamma irradiation. Restoration specialists use radiation to kill any harmful properties like viruses or pesticides and sterilize the paper. 

3. Digitize Documents for Future Access

A key way for your business to retain important documents is to have digital copies of them on hand. After completing the drying and sterilizing process, restoration professionals will then produce digital copies of the documents. This gives business owners the peace of mind that they can access any documents they need without the fear of further damage in the event of another disaster. 

When water ruins the condition of important paper items, rely on professional freeze-drying, gamma irradiation, and digitizing techniques to complete the document restoration process. 

3 Reasons Why You Shouldn't Drive Down a Flooded Street

6/14/2022 (Permalink)

Flooded street According to the National Weather Service, just 12 inches of fast-moving water is enough to sweep away a compact car.

Three Reasons to Avoid Driving Down a Flooded Street

When a thunderstorm hits Berryhill, NC, the effects can be felt by more than just your battered roof or thriving garden. It can also negatively affect your commute. Despite that, it's imperative to exercise caution. Here are three reasons NOT to cross your fingers and gun it down that flooded street the next time severe weather impacts your route.

1. It Takes Less Water Than You Think To Wash Away a Car

According to the National Weather Service, just 12 inches of fast-moving water is enough to sweep away a compact car. At two feet, virtually no car, pick-up truck or SUV is immune. Even six inches of water is enough to cause your ride to stall or to make it float, which means a total loss of control for whoever is behind the wheel.

2. Your Car Is Not a Boat

Unless you're Batman, your beloved vehicle probably can't turn into watercraft at the touch of a button. Once your car does get carried away, you've ceded all control. After that, there's little to stop your car from careening onto its side or flipping over entirely — all while you continue barreling along.

3. You Don't Know What's Under the Surface of That Flooded Street

What Lies Beneath is more than just a second-tier Harrison Ford movie. It should also be one of your chief concerns as you traverse flooded roads. During flooding, entire road beds can be washed away. In other words, that street you're thinking about driving down, even though it's flooded, may not be there anymore. Those 6 inches of water may actually be 26, for example, and then it's time to refer back to the second of these travel tips.
Storm surges happen. After a flood, leave water damage repair to the pros, and leave sailing to the Navy. Your car and your wallet with thank you for exercising caution and driving past that flooded street.

Safety and Operating Tips for Your Sump Pump

6/8/2022 (Permalink)

Sump Pump A functioning sump pump is critical for mitigating the effects of floods and other water disasters.

Tips for Using and Maintaining Your Sump Pump

Any time of year has the potential for bringing water into homes, whether it is from storms or faulty plumbing systems. There are many ways to minimize the chance of flooding and its associated damage, including having a reliable sump pump on hand. As with any other device, you need to be sure the unit is ready to work when you need it the most. Also, when dealing with water and electricity, safety is paramount. Always make sure the cord is in good shape and the pump is plugged into a working ground fault circuit interrupter. This will reduce the risk of electrical shock.

Essential Pump Maintenance

Once you have taken the appropriate safety measures, you can concentrate on making sure your device is in the best condition possible. Always look the sump pump over closely before each use, checking the discharge pipe and the vent hole for clogging or obstructions. If necessary, take these actions:

  • Remove any debris from the intake screen
  • Test the pump by operating the device under controlled conditions
  • Check to make sure the pump activates and drains water
  • Replace the battery every two to three years

Pumps by different manufacturers could have additional procedures. Make sure to read the owner's manual if you have any questions.

Important Flood Precautions

If incoming water does gain the upper hand, either from outside or an inside source, be sure to respond quickly to minimize water damage. Immediately call a local water mitigation franchise that operates near your home in Charlotte, NC. The restoration company will dispatch a team of trained technicians who will arrive in a matter of hours. These workers will assess the situation and get to work on removing any standing water and drying out wet carpeting, flooring, and other items.

Unwanted water in your home should be addressed promptly. A working sump pump is an important tool to limit the impacts of floods and other water disasters.

Why Fire Cleanup Often Requires Water Cleanup

5/27/2022 (Permalink)

A restaurant damaged by fire SERVPRO of West Mecklenburg County is the leader in the fire and water restoration industry. During your time or need, let us restore your property!

Why Does Water Cleanup Often Follow Fire Cleanup?

The aftermath of a business fire, even a relatively small one, leaves an impressive path of destruction. Some of it is invisible, such as smoke odors that penetrate walls and porous objects, while much of it is blatantly visible: blackened surfaces, sooty walls and dirty water. Though perhaps unexpected, one of the priorities after a fire is often a water cleanup. That is because either a fire sprinkler system or the actions of the fire department used gallons of water to put out the fire.

Water Removal

Any standing water should be removed as quickly as possible from the fire scene. The longer water remains in a building the more damage it can do to objects and the more likely it is to promote mold growth. A local fire restoration company in Brookhill, NC, can arrive quickly and use vacuums, blowers and dryers to remove water and other forms of moisture. Water cleanup sets the stage for the process that follows.

Smoke Cleanup

A restoration project manager oversees the cleanup process and develops a plan for what items must be cleaned, deodorized and sanitized. This highly-trained individual will determine the correct chemicals, cleaning methods and equipment to rid the building of smoke and fire odors.

Fire Cleanup

Other aspects of the cleanup process include debris removal, which is accomplished early on in the cleanup. This eliminates safety hazards, allows a clearer view of damage and provides a better environment for workers. After the cleaning of individual objects, the final stage moves on to reconstruction, where a team rebuilds any portion of the commercial building that was damaged. The ultimate goal of all services is to restore the facility to its original condition.

Water cleanup is an important part of a fire restoration project. When done professionally it prevents further damage to a commercial building.

Preparing Your Company for a Possible Fire Disaster

5/23/2022 (Permalink)

evacuation plan - first floor Making an evacuation and contingency plan is crucial to the survival of a business and the safety of its employees in the middle of a fire.

Getting Your Company Ready For A Fire Disaster

Owning a commercial property and operating a business are two of the most challenging things you can do professionally. Still, while operational issues are a struggle, you must also consider disaster preparations and responses, ensuring a contingency plan is in place to protect your investments, employees, tenants, consumers, etc. If you speak with fire remediation services in Arbor Glen, NC, they will likely explain four things you should consider, especially in preparation for potential fire disasters.

1. Evacuation Plan

During any disaster situation, the most important thing is the safe evacuation of all personnel and consumers. You should develop evacuation plans for every room and floor of your facility. Use company meetings and practice sessions to ensure that all personnel understand evacuation measures and place clear signage throughout the property.

2. Contingency or Continuity Plan

Aside from ensuring everyone evacuates the property safely and efficiently, you will want to ensure your business can maintain critical operations after a fire disaster, so you should create a contingency plan. The plan should include all vital contacts, budgets, and other issues to ensure essential personnel know who to contact and how to run limited operations during recovery.

3. Fire Suppression Sytems

It is vital that all commercial properties have working and maintained fire suppression systems. These systems ensure the safety of personnel and property. It would be best to look into the appropriate sprinkler systems and fire extinguishers for your property. Additionally, make sure there are multiple fire extinguishers located strategically throughout the property.

4. Remediation Services

While you do not have to have a remediation service on standby, it is an excellent idea. Meeting with and contracting with such services can ensure fast response times in the event of a disaster.
Making an evacuation and contingency plan is crucial to the survival of a business and the safety of its employees. However, these plans are not the only things you should create and consider.

3 Critical Steps for Cleaning Electronics After a Business Fire

5/18/2022 (Permalink)

Technician looking over an electronic artifact with a flashlight before cleaning it. A trained and certified fire mitigation company like SERVPRO will use the most advanced cleaning methods recommended by the restoration industry

3 Steps To Cleaning Electronics Following A Business Fire

A commercial fire cleanup is complicated enough, but when flames, smoke and soot damage electrical components, the restoration becomes even more difficult. An electrical fire requires specialty cleanup techniques that are designed for sensitive computer systems and other devices. This is true even if the fire was a short distance away, as soot and smoke can travel far from open flames.

Fine powder carbon residue wreaks havoc with electronics, shorting out circuits and coating other components. Not all is lost, though, as advanced techniques can often salvage impacted items.

1. Computer Cleanup

After a fire, it is not just the soot and smoke that impacts electronics. Fire fighting equipment from water to foams and other substances also can reach electrical systems. Therefore, the job of cleaning computers, printers and other devices after a fire requires a process that removes many harmful substances:

  • Chemical residues from fire suppression
  • Hydrochloric acid from smoke and chemicals
  • Soot deposits
  • Dust buildup
  • Dirt and mud from water deposits

A trained and certified fire mitigation franchise in Collingwood, NC, will use the most advanced cleaning methods recommended by the restoration industry. Technicians will inspect all items damaged by an electrical fire and determine the best course of action, even taking some items off-site for access to additional resources.

2. HVAC Cleanup

It is not uncommon for smoke damage to impact the sensitive components of an HVAC system. A thorough duct cleaning process using the latest cleaning agents as well as manual cleaning can restore the heating and cooling system.

3. Electric Appliances

Individuals should not attempt to clean washers and dryers, microwaves and other electric appliances after a fire. An authorized repair service is the best source for restoring these units damaged by the impacts of fire.

An electrical fire that damages sensitive systems might seem dire at first glance. However, trained technicians can restore some devices with specialized cleaning methods.

How To Flush Your Water Heater

4/29/2022 (Permalink)

Hand attaches hose to a home water heater to perform maintenance If your water heater causes flooding despite proper maintenance, a local disaster restoration service can clean up the mess.

How To Clean A Water Heater

You might not think much about your home's water heater unless it interferes with your plans to take a hot bath or perform daily tasks requiring hot water at your home in Collingwood, NC. An annual water heater flush involving these steps can ensure that this indispensable appliance works when you need it most.

Turn off the Power

It is essential to turn off the gas or electricity that powers the appliance before doing anything else. For a gas heater, you should first adjust the thermostat knob, usually located at the bottom of the tank, to the off position. For electric heaters, you will need to flip the power switch at your home's circuit breaker box.

Connect a Garden Hose

Attach one end of a straightened garden hose to the spigot at the tank's bottom and open the tank's hot water release valve. The hose's other end should point directly into the basement floor drain, close to your water heater. You can also use a pump to direct the water's flow outside.

Turn on a Hot Water Faucet

Once the hose is secure, you can turn on the hot water faucet of any upper-level sink to force water out of the heater's tank. It may take anywhere between 20 minutes and one hour before all the hot water drains.

Begin the Water Heater Flush

You can now open the heater's cold water valve and turn on a cold water faucet elsewhere to flush sediment particles out of the tank until you see clear water flowing.

Refill the Tank

Shut off the tank's cold water valve will allow it to refill with water. You will know that the tank is full when water flows from the hot water faucet that is still on, and you can now turn it off.

Reactivate the Power

You can now reactive the gas or electricity to heat the water in the tank.

If your water heater causes a flood despite proper maintenance, a local disaster restoration service can cleanup your home in Collingwood, NC.

Smoke Alarms and Batteries

4/26/2022 (Permalink)

vector fire smoke carbon monoxide detector alarm Since fire damage results in millions of dollars of property damage every year, it is important for quick notification of a fire.

Smoke Detectors And Batteries

In the old days, a smoke alarm needed to be watched to make sure the batteries were operating. In some cases, there was no indication the batteries were no longer functioning; in other cases, the alarm started beeping when the battery was dead. Unfortunately, this technology resulted in many homes having non-operational alarm systems, a dangerous situation. Many damaging fires were made worse because a family had neglected to replace the battery on time. Fortunately, modern alarm systems have batteries that last as long as the unit. In most cases, the smoke detector lasts for 10 years and the battery never needs to be changed.

The Benefits of a Working Smoke Alarm

Fires spin out of control in just a few minutes. In little more than three minutes, a fire can reach a searing temperature of 1100 degrees Fahrenheit. Homes with an operational alarm system experience fewer deaths and injuries as a result of a fire. They offer additional benefits, too:

  • Peace of mind for all occupants
  • Lower insurance premiums
  • Reduced property damages

Since fire damage results in millions of dollars of property damage every year, it is important for quick notification of a fire. This enables fire crews to get to a home before it is completely engulfed.

The Advantages of Profesional Fire Restoration

The aftermath of a fire in Berryhill, NC, presents a major challenge to clean up. Not only does a fire remediation company need to remove water and chemicals from the fire crews, but it must also contend with soot and smoke damage. For these reasons, restoration technicians are highly trained in advanced methods to efficiently and safely clean a home. They also use specialized equipment to detect damages and deodorize a house.

Specialized cleaning techniques remove soot from upholstery, clothing, curtains and other surfaces. A smoke alarm is the first line of defense against a house fire; a professional restoration is another valuable tool if needed.

Understanding Storm Damage and Flooding

4/21/2022 (Permalink)

Trucks from a restoration company When your building is flooded you need a professional company that can respond quickly like SERVPRO, call us!

Storm Damage And Flooding: What You Need To Know

There are many types of emergencies or disasters that could affect your building in Charlotte, NC. Water damage is one of the most destructive and concerning. This can happen in several ways, including via Mother Nature and from faulty plumbing in your facility. Both storms and flood damage can wreak havoc on your business. It's important to understand both of these — including their differences.

Storms and How They Can Cause Damage

Storm damage can send water into your building through the roof, the foundation, windows, doorways and other openings. They can also damage siding, windows, roof shingles and items inside your office. Common storms include:

  • Thunderstorms with heavy rains
  • Hurricanes and tornadoes with high winds
  • Hailstorms

Flooding can occur in your facility when torrential rain seeps through a weakened foundation. A damaged roof may not be able to hold in the water either. Hailstones can also break glass or dent siding on the building. Powerful winds can knock over trees onto the building or damage power lines, cutting off electricity.

Floods That Don't Come From Storms

Not all flood damage is a result of the weather. A common way in which floods start in the building is from plumbing issues. A backed-up sewer line can send black water into the office, posing harm to everyone inside. Overflowing toilets can damage flooring and drywall. Also, broken pipes can causes leaks, which gradually damage building materials and develop mold. A bursting pipe can send large amounts of water into the building, threatening personal belongings and office equipment.

Help Is Available

For floods and storms, you need the expertise of a disaster response company. These professionals have the training and equipment to clean up after any damage and restore your building so you can return to work safely.

Flood damage is nothing to take lightly. Either from a storm or plumbing problems, water damage can affect your office.

3 Steps To Protect Your Pipes From Winter Storms

3/9/2022 (Permalink)

Snowstorm, snow-covered street and cars with a lonely pedestrian A frozen pipe can end in disaster, with standing water that wreaks havoc on your building.

3 Ways To Keep Your Pipes Safe During Winter Storms

Winter can be a tough time for businesses in Franklin, TN. When you are already worrying about snow and ice removal and keeping your customers and employees safe, you don't want to also be forced to deal with a burst pipe. Here are three steps to getting your pipes ready for a cold season.

Remove Water From Outside Lines

Draining water from any water lines that have direct exposure to extreme cold is imperative to keeping your system in good working order. Disconnect garden hoses and sprinkler supply lines. Close off your outdoor hose bibs:

  • Locate the shut-off valve and turn off the water supply.
  • Place a bucket under the spigot and turn the water on, allowing it to run until the water in the line is removed.
  • Leave the spigot open so that any water that may leak into the line is able to drip out instead of freezing in the line.


A frozen pipe can end in disaster, with standing water that wreaks havoc on your building. Help prevent this by properly insulating your building and your plumbing. Be sure to pay special attention to areas where water supply lines are located in unheated areas such as garages. Install pipe sleeves or heat tape as needed to help in these areas.

Keep Them Warm

Take additional precautions when you know extreme cold is coming. Keep garage and service doors closed and open kitchen and bathroom cabinets to allow warmer air to circulate around pipes. Turn the water on to a trickle on any faucets served by exposed pipes. This will allow some water to move through the system to prevent freezing. If your efforts fail and a burst pipe results in a mess, be sure to contact professional water damage specialists as soon as possible to get a headstart on proper cleanup.
Don't let a burst pipe throw a wrench into your business plan. Follow these steps to get your plumbing ready for the cold winter weather.