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Eliminate That Nasty Post-Flood Smell From Your Building

5/12/2019 (Permalink)

Storm Damage Eliminate That Nasty Post-Flood Smell From Your Building Water damage in commercial building in Charlotte, NC

Flooding in your Charlotte,NC, office can cause a host of problems. Even minor water issues can leave an unpleasant smell in the building, especially if sewage was involved. Mold growth is another culprit for intolerable odors. Fortunately, there are ways you can remove these unwanted invaders. The key is to hire the right team of professionals.

Recognize Common Causes

Aside from worrying about damaged electronics, documents, furniture, flooring and walls, you’ll have concerns with other effects of flood water at work. The smell this incident leaves behind can be difficult to bear. That odor can come from the following:

  • Water from an overflowing toilet or sewer line, known as black water, carrying feces and other harmful materials
  • Water that has picked up chemicals, which absorb into the walls and floor
  • Water in the building promoting the development of mold

Get an Experienced Professional on the Case

You don’t want to wait to deal with an issue such as sewage loss or mold in your building. It’s important to get in touch with a flood cleanup specialist right away. The professionals not only have a proven track record of handling these problems, but they also have the right skills, techniques and tools to thoroughly and efficiently rid your premises of terrible smells.


To remove the foul smells, the team will use methods such as ozone and other high-powered deodorizers. Rather than simply masking the problem, these tools will absorb the bad smells and neutralize the bacteria that cause the odors.


In order to kill any chances of mold growth, the technicians will also use potent chemicals to disinfect the area where flooding occurred. This will create a safe atmosphere in which to work again, in addition to making it more comfortable.

Don’t let mold growth and awful smells following a flood ruin your ability to work. Call the right flood recovery team today.

How to Handle Electronics After a Fire

5/4/2019 (Permalink)

Fire Damage How to Handle Electronics After a Fire Even if your electronic devices were untouched by fire, did you know that they could still be harmed by smoke damage?

After a fire has occurred in your Charlotte, NC home, it is imperative for restoration efforts to begin right away. What about electronics, though? Even if your electronic devices were untouched by fire, did you know that they could still be harmed by smoke damage?

Here are the two things to remember when it comes to technology during a fire cleanup:

  1. How Electronics Are Damaged

Smoke can permanently damage electronics. At first, it may not seem obvious as to how, but here is what happens when smoke makes its way into your device: keep in mind that technology produces heat, and when smoke covers a device, it can be prone to overheating. If you know about electronics, then you know how damaging too much heat can be. Smoke can filter into the inside of devices and create a black film. The circuits may then short due to the trapped heat inside. Not only is this a fire hazard, but it can leave irreparable damage to your belongings.

  1. How Electronics Are Restored

Fire cleanup and restoration of electronics have to happen, and a specialist should be the one to assess them. You should never put yourself in any danger with safety hazards, and electronics that were damaged are just that. Smoke can corrode internal components and cause failure. You should not handle any device until you have had it looked at by a professional. This means no testing devices, and no shutting them off. Always have someone by with the knowledge to do so.

After a fire, you have a lot to worry about when it comes to the fire cleanup. The restoration after extensive fire or smoke damage is not something you should take lightly by any means. If an item does not look damaged, many will assume it is okay. This is not the case, however, and you should look at electronics, especially after a fire. 

6 Tips To Limit Storm Damage

4/29/2019 (Permalink)

Storm Damage 6 Tips To Limit Storm Damage Give SERVPRO of West Mecklenburg County a call if you experience storm damage in your home or business.

Whether you are experiencing a hurricane, tornado, tropical storm, or another adverse weather event, any kind of storm can cause damage. You should be prepared to act quickly in order to stay safe and limit storm damage. Storms cause primary damage in addition to secondary damage such as water damage or mold growth.

6 helpful storm tips to help avoid the worst issues:

  1. Stay apprised of developing weather with weather reports or emergency radio, and plan for your personal safety based on expert recommendations or evacuation orders.
  1. If flooding occurs, you should move important items to the highest point in your home to limit the extent of water damage. Sunlight may adversely affect furniture or other delicate items.
  1. Install storm shutters or board up the windows of homes in regions prone to hurricanes. You may also secure your roof and siding to the frame of your home with specialized straps
  1. Unplug as many appliances as possible and shut off the switches or valves for all utility supplies (gas, water, and power) to your home.
  1. Once a storm has passed, try to remove excess water as quickly as possible and allow items to dry. If you air out furniture, keep in mind the risk that direct sunlight or heat may warp furniture, as mentioned previously in these storm tips. Complete the drying process indoors with a dehumidifier.
  1. Have a disaster preparedness plan in place. Your family should be ready to execute an evacuation strategy and meet up in a sheltered location agreed upon ahead of time. Gather and store important documents in a safe place in case you need to grab them and evacuate.

These storm tips are intended to help you limit the extent of storm damage to your home in Charlotte, NC. After the bad weather passes, bring restoration experts on the scene to restore your home to pre-disaster condition. 

3 Mistakes Homeowners Make After Floods

4/27/2019 (Permalink)

Storm Damage 3 Mistakes Homeowners Make After Floods Don't stay in a flooded home it can be hazardous for many reasons.

After flood water has filled your home in Wilmore, NC, you may not know what to do next. There are several common mistakes that homeowners make after their homes are impacted by a flood and knowing how to avoid them can help you get through the aftermath of a flood.

1. Staying in the Home

As waters rise, many people may be tempted to stay in their home in order to protect what they can. However, staying in a flooded home during and after a flood has occurred can be hazardous for many reasons. If you have any indication that your home may be affected by a flood, leaving your home before the flood occurs is often wise. If a flood occurs with little warning, it’s generally best to leave your home and to seek shelter in areas of higher elevation.

2. Wearing Inappropriate Clothes

Returning to your home immediately after a flood can be tempting, but it’s often important to make sure you have the appropriate clothing items and the necessary equipment before entering your home. Heavy boots, thick gloves and a face mask are often useful to wear when entering a flooded home. Even with the right outfit and equipment, areas where flood water is present should generally be avoided since debris in the water could be dangerous and electrical hazards may not be clearly visible.

3. Attempting DIY Repairs

Water damage can impact the structure of your home and can damage many of your belongings. However, if you try to make repairs to your home or try to restore items that have been damaged, you may end up causing further damage. Instead, it can be helpful to call flood restoration professionals who can begin restoration while mitigating the damage that has already occurred.

Knowing how to react when flood water has damaged your home can protect you, your belongings and your home. After a flood, it’s often best to get out of your home, wear the appropriate clothes and avoid making major repairs on your own.

Signs That it’s Time to Call a Restoration Company

4/18/2019 (Permalink)

Water Damage Signs That it’s Time to Call a Restoration Company Call SERVPRO of West Mecklenburg County, they can get your workplace back to normal

If you’re a property manager or a leader in your company, you ensure that your office is a safe and pleasant place where people can work. It’s important to be aware of things that can threaten this safety. Flooding is one of the biggest emergencies companies in Arbor Glen, NC,
face. Not only can this require pipe burst cleanup, but you may even need to call in some professionals to help.

What Can the Pros Do That You Can’t?

Small water cleanup jobs may not require a lot of time or heavy-duty care. However, for the biggest jobs, a qualified sewer cleanup company is your best bet. Here’s why:

  • Professionals have years of experience handling disasters like yours.
  • Professionals have the right tools and equipment to clean up anything from a broken pipe to a sewer backup.
  • Professionals can get to your facility in a timely manner and can clean and restore your building quickly.

When to Call: There’s Black Water

Sewage cleanup is one of the most unpleasant situations you could encounter with a flood. It’s not something you should handle with an in-house crew. Professional teams know how to safely dispose of water mixed with waste and other harmful microbes.

When to Call: There Are Lots of Items to Clean

When you realize you need to attend to pipe burst cleanup, you’ll probably have documents, electronics and other materials to take care of. This can be extensive and specialized work that the pros can best handle. An expert will use high-tech methods such as freeze-drying to preserve paperwork and other sensitive information. You don’t want to risk making things worse by tackling the task yourself.

When to Call: You’re Overwhelmed

If the cleanup is simply too much to handle, don’t hesitate to call a professional. No job is too big for an experienced, skilled professional.

If you’re facing a pipe burst cleanup, you know where to turn. Get your workplace back to normal, and get in touch with a professional.

Mold Prevention Tips

4/12/2019 (Permalink)

Commercial Mold Prevention Tips Mold spores need moisture. When water is introduced a spore can grow into a colony very quickly.

Commercial property owners in Collingwood, NC, have an obligation to the people who spend time in their buildings to keep it functional and safe. This includes making sure everything from regular carpet cleaning to timely repairs gets done. Mold growth is often an indication that something has fallen by the wayside. Here are some specific tips on how to make mold prevention strategies a part of your regular routine.

Frequent Inspections

There are many areas of your building that need periodic inspections, including:

  • Roof
  • HVAC system
  • Plumbing
  • Outdoor drainage
  • Appliances

These are all areas where excess water can attract mold spores out of the air. Once this happens, you not only need repair for the problem but mold mitigation services for the fungus infestation. You can keep mold out of your building by keeping a close watch on any space where moisture is likely to pool.

Cleaning Schedule

Many business owners hire their own custodial staff to make sure that their buildings are kept dust-free and clean. Even if you don't have your own full-time crew, however, you still need to make tasks such as carpet cleaning, air duct dusting and vacuuming a regular part of your building's maintenance plan. The less organic matter mold has to feed on, the lower the probability that you will have to deal with mold problems in your building.

Spore Reduction

You can curtail some potential mold issues by reducing the number of spores that enter your building. You cannot completely eliminate mold in the air. It enters on clothing, hair, shoes, and bags from outside. A mat at every door can help trap some of the debris that gets tracked in, though. HEPA filters can also remove some mold spores from the air, lowering the likelihood that a problem will arise when the building is empty over the weekend.

While there's no such thing as a mold-free environment, you can take steps to prevent growth. With regular carpet cleaning, roof inspections, and effective filters, you are less likely to see patches of fungus on your walls, ceilings or floors.

How To Create a Fire Escape Plan

4/9/2019 (Permalink)

Fire Damage How To Create a Fire Escape Plan Are you ready? Do you have a fire scape plan ready to keep your family safe?

There are few disasters worse than a fire in Charlotte, North Carolina. Not only can a fire structurally damage buildings, leaving families homeless and destroying personal belongings, but the flames and smoke can also be dangerous for you and your family. It is always a good idea to have a fire escape plan in place so all family members understand how to get to safety if a fire were to happen.

Three steps to make a plan to keep your family safe.

  1. Purchase an Emergency Kit and Place It Near an Exit

The Red Cross has a variety of emergency safety kits that could benefit your family after a fire. If you do not wish to purchase a kit, make your own with first-aid supplies, water, and any essential medicines for family members. Once your kit is ready, store it near a door or window and designate one family member to grab the kit if he or she has the opportunity.

  1. Go Over Possible Escape Routes With Each Family Member

 Make sure that everyone in the family is aware of every possible exit. Have several direct routes in mind from each room, including those both upstairs and downstairs, so everyone knows the fastest route and an alternate route to safety. Having multiple routes to safety is essential to any fire escape plan.

  1. Have a Designated Meeting Place

Choose a destination a safe distance away from your home for all family members to meet after a fire. This way, families can easily see that everyone is safe, or they can alert first responders that someone may still be in the building.

Having a good fire escape plan in place is the best way to be prepared for a fire. Using the three steps above can help you create an emergency escape plan that will assist you in keeping your family safe. Visit for more information on fire damage.

How to Deal with River Flooding and Other Storm Damage

4/9/2019 (Permalink)

Storm Damage How to Deal with River Flooding and Other Storm Damage Flooding can be devastating for residential homes in Charlotte, North Carolina.

The moment a storm hits, there are going to be various problems. Depending upon the amount of water and the area, it can lead to river flooding, wind damage, roof damage, hail damage, and much more. Depending on the time of year, it might also result in ice damage as well as frozen pipes. Knowing how to deal with all of the damage will make it easier to focus on storm remediation.

Dealing with River Flooding and Other Storm Damage

Identify Roof Damage

A roof can only handle so much. Wind damage and hail damage might loosen shingles. This can lead to a roof leak and the need for a roof repair. Hurricane damage is often extensive enough to require roof repairs. This is why it’s imperative to look at the full level of roof damage.

Hiring a professional will assist with storm damage and storm remediation. They will be able to examine roof damage, address roof leaks, and help get started on the home restoration. It will ensure that the roof repairs are taken care of so that water doesn’t pose further problems to the inside of a home or business.

Prevent Additional Flooding

There is going to be a lot of flooding, which is often a result of hurricane damage and other storm damage. It’s important to address the flooding as part of storm remediation. If the ground water isn’t going down on its own, there might be river flooding. The goal is to prevent the ground water from entering the home or business. 

By calling a company that specializes in storm restoration, they can bring flood pumps. A flood pump is capable of pumping a lot of the ground water at once. This can help to deal with flooding of all levels. The flood water needs somewhere to go. Plus, if it’s still storming, the flood water will continue. It’s why it’s often critical to call in professionals because they can bring a flood pump to help with storm remediation.

Explore All Levels of Ice Damage

In the winter, ice damage and hail damage can take a toll on a home or business. The ground water might create ice damming. An ice dam can cause a roof leak if it’s left for too long. Some flood water might also cause frozen pipes in addition to an ice dam. This means a water restoration professional will have to use pipe heaters and other tools to get rid of the ice dam and all of the ice damming.

Frozen pipes, if they burst, can be a major problem. It’s why it’s important to explore the ice damage early on. Any time there is ice damming or frozen pipes, home restoration professionals should be called. They will have the water restoration tools needed to take care of the problem effectively.

Schedule a Home Restoration

The average homeowner doesn’t know how to deal with hurricane damage, wind damage, hail damage, or other forms of storm damage and storm restoration. As such, it’s important to call in a home restoration company. They will have the knowledge and tools to help with river flooding, roof repairs, and ice damming. 

Whether there is an ice damage, a significant amount of flood water, or a roof leak, professionals should be the ones taking care of it. They can use a flood pump and address the water restoration properly. They will know how to reduce the river flooding and get the home on its way to a full storm restoration.

Often, it’s more than one thing going on. There might be the need for water restoration as well as thawing an ice dam, fixing wind damage and hurricane damage, and cleaning up after storm damage. By working with a company that specializes in storm restoration, it's easier to have all aspects covered.

SERVPRO of West Mecklenburg County can answer more questions if needed. They have the training, experience and equipment to deal with Storm Damage and Flooding. 

Common Causes of Water Damage

4/9/2019 (Permalink)

Water Damage Common Causes of Water Damage Pipe break can cause Water Damage within the home.

Water might be a blessing on a hot day if you're near a swimming pool or need a cool shower to fend off the heat, but there is a time and place for water in a home. When water in a home oversteps its boundaries, damage to the home can begin to mount quickly, leaving a home at the mercy of the elements.

Common causes of water damage includes:

- Pipe break

- Flood damage

- Supply line break

- Plumbing system problems

- Malfunctioning household appliances

This is the tip of the iceberg for damage caused by water. While flood damage is well known to most people, few novice homeowners realize the havoc that a pipe break or supply line break can cause within the home. They see the effects, not the cause. A restoration company can quickly assess the damage within a home or water in business and then begin to quickly use drying and other water cleanup techniques to preserve your home or business.

Reasons to hire a professional

Water cleanup isn't an easy task and it's never best left to a home or business owner. Water in business can create an unpleasant odor for employees and customers, damaging more than just internal and external structures. Water cleanup is best left to the professionals. Mitigation to stop the source of the problem and followed by cleanup and professional restoration is the golden rule of water in business or a flooded home. 

Why is a restoration company the answer? First of all, they have the equipment needed to handle the drying and mitigation involved in a flooded home or business. Their machines include dehumidifiers, air scrubbers, and air movers that the average home or business owner would never keep on hand. The penalty for unresolved flood damage or other forms of damage can amount to THOUSANDS of dollars. Hiring a professional restoration company is well worth the cost compared to doing it yourself. 

A restoration company enters the scene and assesses the flooded home or business very quickly. They will begin by quickly creating a plan for cleanup that begins with general picking up and drying. The company will categorize the damage into 1, 2, or 3. Category one is clean water cleanup. Category 2 is gray water cleanup (dirty water). Finally, category 3 water is unsanitary water. Once categorized, a restoration company will begin expert mitigation, cleanup, and restoration. The mitigation and restoration offered by one of these professional companies is thorough and backed up by years of research on the subject of a flooded home or business. If you have water in home or water in business, calling a professional immediately is your solution.

Water damage restoration by professionals 

The process of clearing debris from water in home or business begins with an initial inspection of the area to determine the cause. This mitigation phase helps professionals plot a course of water damage cleanup that will be perfect for either home or business. The culprit could be a flood, a supply line break, a pipe break, or an overflowing appliance. Mitigation and drying for flood damage will be different from that of an instance where a pipe break or supply line break is the culprit.

 Extraction of the standing water and cleanup will all be carried out in accordance with industry standards. Obviously these companies secure the scene and then let you know what caused the water damage. Once they've completed their job, they will report on their findings so that in the future you can prevent further damage in the future. Anyone who has ever experience significant leaks or damage can attest to the necessity of calling a company instead of doing it yourself. In the long run, you're going to save both your home or business and keep yourself from causing further damage by trying to get things done yourself.

SERVPRO of West Mecklenburg County has the experience and training to respond to your water damage immediately. 

Benefits Of Hiring A Professional Water Damage Restoration Team

4/9/2019 (Permalink)

Why SERVPRO Benefits Of Hiring A Professional Water Damage Restoration Team SERVPRO of West Mecklenburg County has professionals with experience and equipment to restore your business or home with Water Damage.

After a water or flood damage occurs in your home or office, water cleanup needs to be implemented. This tedious task entails cleaning or getting rid of any excess water in home or water in business to avoid further damage and then taking appropriate steps to restore your home or office to good condition.

Once water in home or water in business has been extracted, the next step is to make necessary repairs. In addition, you need to be sure that getting rid of water in business or water in home is implemented as quickly as possible in order to prevent the growth of mold and mildew, which often occurs shortly after flood or water damage.

A professional assessment of the situation and the extent of damage is always recommended. No matter the cause of the flood or water damage, or the extent of the damage to your property due to water in home or water in business, to prevent future problems, restoration should be handled by a qualified water restoration professional.

Some of the benefits of hiring a professional for water damage include:

Provide Safe And Effective Service

A water or flood damage restoration professional or company is an excellent resource for property owners who want to ensure that mitigation is done safely and effectively, while preventing further damage to their property.

Some property owners may think that they can handle this situation on their own using vacuums, fans, or towels, but sometimes even floors or carpets that look dry still have moisture underneath, which can lead to further damage and other issues.

Provide Quick Response

When water damage strikes, time is off the essence. When you are dealing with a difficult situation, such as floods or plumbing leaks, it is important to act fast.

Highly-trained professionals are usually available 24/7 and when you call them, the expert water damage restoration team will respond right away. Certified professionals will arrive with powerful equipment, which enables them to handle the job.

Water or flood damage professionals restore your property quickly. In addition, hiring a mitigation company means they employ several professionals at once to provide efficient and quick water cleanup and mitigation service. They can handle the various aspects of the water cleanup, repair and mitigation simultaneously and get the situation under control quickly.

Discourage Mildew And Mold Growth

Mold and mildew can cause many health problems. Standing water and wet materials are a breeding ground for mold, mildew, bacteria and other harmful microorganisms. They can cause serious issues, and continue to cause damages or problems long after the flood water cleanup is done.

Flood damage professionals have the expertise to prevent mildew and mold. They extract and clean up excess water to prevent mildew and mold from growing in your property. If mold or mildew is already in your property, professionals can also get rid of it by using effective cleaners and disinfectants.

Use Powerful Equipment

Proper water extraction and structural drying are necessary to prevent cracking and warped wood, crumbling drywall, and mold formation. Flood damage professionals have the training and expertise to perform damage mitigation. These experts use powerful extraction equipment to pump out the water and then use their professional-strength drying equipment to implement the drying process. They can extract hundreds of gallons of water quickly, efficiently, and effectively, and they are experienced in doing so. Their state-of-the-art equipment and their expert restoration techniques enable them to perform extraction, drying and mitigation according to industry standards.


Sewage back ups are certainly a health hazard, so there’s a lot to take care when flood occurs in your property. Whether from a busted washing machine, broken pipe, or natural flooding you need professional help in order to produce amazing results.

SERVPRO of West Mecklenburg County has trained professionals ready to respond anytime for your restoration emergency. We have technicians who can respond anytime 24 hours a day, 7 days a week. We are a phone call away!