Recent Posts

Why Drain Cleaner May Not Be Right For You

6/13/2019 (Permalink)

Water Damage Why Drain Cleaner May Not Be Right For You Clogged drain

Two Most Common Type of Pipes

Most homeowners in Brookhill,NC, have had a clogged drain before. Using different chemicals to fix the blockage can be effective, but you may end up with a problem later on. Most of the time the damage depends on what type of pipes you have. Here are the two most common kind that are found in homes.

1. Metal Pipes

Most older homes contain metal pipes. Because of their age, they tend to be softer and more vulnerable to destruction due to drain cleaner. The chemicals produce heat, which is bad for metal piping. Instead of using a store bought cleaner, you can try to take the drainage system apart yourself to find what is causing the issue. If you feel uncomfortable handling this yourself, or if you don't have the right equipment, consider calling a plumbing professional to diagnose and fix the situation.

2. Plastic Pipes

Plastic pipes often face the same problem as the metal ones. The heat is too much for them as they are also soft. However, there are certain cleaners that may work effectively with this kind. You will need to look at the chemicals and research what is best on plastic. You will most likely want to look for a gentle solution to fix the clogged drain. Again, you also have the choice of attempting to handle it yourself or calling someone who is well versed in sewage cleaning.

No matter how you decide to handle a clogged drain, you shouldn't let it go on for very long. It can lead to more serious issues if left untreated. It is possible that the cleaning solution may help some, but there could be an a larger underlying problem. For this reason, it is usually a good idea to have a professional come take a look so that you don't end up with a busted pipe or water damage in your home.

5 Safety Tips for Using a Space Heater in Your Home

6/6/2019 (Permalink)

Fire Damage 5 Safety Tips for Using a Space Heater in Your Home Keep your heater at least three feet away from other items

5 Safety Tips for Using a Space Heater in Your Home

As the weather begins to grow colder, you will likely need to heat your Berryhill,NC, home. For many people, space heaters are a convenient and affordable way to do this. However, there are some risks that come with using this kind of heating source. A burned space heater can easily start a house fire so use the following tips to keep your home safe.

1. Turn Off When You Leave the Home

While the idea of returning to a warm, cozy house might sound appealing, leaving your heater running while you’re gone is a serious safety hazard. Always be sure to turn off and unplug the unit before leaving the house. You may want to do this when you go to bed as well.

2. Leave Space Around the Heater

To reduce the chances of a fire, make sure that there is empty space around the heater. This will help prevent the unit from overheating. It is recommended that you keep your heater at least three feet away from other items.

3. Use on a Hard Surface

To prevent an overheated or burned space heater, always use the unit on the surface for which it was intended. You should always place it on the floor instead of on a dresser, table or other furniture. Do not use it on carpeted flooring.

4. Keep Away From Flammable Materials

Because it poses a higher safety risk, you should never use your space heater near flammable materials. Keep it away from combustible liquids as well as curtains and bedding.

5. Don’t Overcrowd the Outlets

To prevent overheating that could cause a burned space heater, you should always plug your unit directly into the outlet instead of an extension cord. When the heater is in use, do not use the outlet for other devices.

When used properly, a space heater can be a great way to warm small spaces in your home. If there is a problem and a fire occurs, a fire restoration company can provide fire and smoke cleanup services as well as any necessary repairs to your home.

5 Tips for Preventing Mold Growth

6/6/2019 (Permalink)

Mold Remediation 5 Tips for Preventing Mold Growth To keep humidity and moisture low, use an exhaust fan during showers and while cooking

How to Prevent Mold Growth

Mold can be a frustrating problem for many homeowners in West Charlotte,NC. It spreads quickly and can be difficult to get rid of. In some cases, you may not even know that it’s there until the damage is quite severe. Luckily, there are a few steps you can take to prevent water damage and the growth of this pesky fungus.

1. Clean Regularly

Mold can be found in many environments, including inside your home. Most of the time, it will not cause you any trouble, and mold prevention techniques can keep it at bay. Keeping your walls, floors and appliances clean will help prevent a growth from forming.

2. Reduce Humidity

Because mold spores reproduce more easily in moist environments, your bathroom and kitchen can be ideal breeding grounds. To keep humidity and moisture low, open a window or use an exhaust fan during showers and while cooking.

3. Repair Leaks Immediately

While you would likely have a large leak repaired right away, it can be easy to ignore the smaller ones. However, even small leaks can cause water damage that contributes to the spreading of mold. You should have these fixed as soon as you notice them.

4. Dry Sinks and Showers After Use

It may seem silly but making sure your sinks and showers are dry after you’ve used them is an easy way to prevent mold growth. Grout or caulking between tiles and the surrounding areas can develop a fungal growth if water is left to sit.

5. Hire Professionals

If you have water damage that you cannot easily remove on your own and fear that it might result in mold, a cleanup and restoration company can help. With their years of experience and access to high-quality equipment, returning your home to its previous condition will be no problem.

Preventing a mold growth is often easier than removing one. Taking steps to reduce the moisture and humidity in your house as well as performing proper maintenance will help keep your home free of fungus.

Eliminate That Nasty Post-Flood Smell From Your Building

5/12/2019 (Permalink)

Storm Damage Eliminate That Nasty Post-Flood Smell From Your Building Water damage in commercial building in Charlotte, NC

Flooding in your Charlotte,NC, office can cause a host of problems. Even minor water issues can leave an unpleasant smell in the building, especially if sewage was involved. Mold growth is another culprit for intolerable odors. Fortunately, there are ways you can remove these unwanted invaders. The key is to hire the right team of professionals.

Recognize Common Causes

Aside from worrying about damaged electronics, documents, furniture, flooring and walls, you’ll have concerns with other effects of flood water at work. The smell this incident leaves behind can be difficult to bear. That odor can come from the following:

  • Water from an overflowing toilet or sewer line, known as black water, carrying feces and other harmful materials
  • Water that has picked up chemicals, which absorb into the walls and floor
  • Water in the building promoting the development of mold

Get an Experienced Professional on the Case

You don’t want to wait to deal with an issue such as sewage loss or mold in your building. It’s important to get in touch with a flood cleanup specialist right away. The professionals not only have a proven track record of handling these problems, but they also have the right skills, techniques and tools to thoroughly and efficiently rid your premises of terrible smells.


To remove the foul smells, the team will use methods such as ozone and other high-powered deodorizers. Rather than simply masking the problem, these tools will absorb the bad smells and neutralize the bacteria that cause the odors.


In order to kill any chances of mold growth, the technicians will also use potent chemicals to disinfect the area where flooding occurred. This will create a safe atmosphere in which to work again, in addition to making it more comfortable.

Don’t let mold growth and awful smells following a flood ruin your ability to work. Call the right flood recovery team today.

How to Handle Electronics After a Fire

5/4/2019 (Permalink)

Fire Damage How to Handle Electronics After a Fire Even if your electronic devices were untouched by fire, did you know that they could still be harmed by smoke damage?

After a fire has occurred in your Charlotte, NC home, it is imperative for restoration efforts to begin right away. What about electronics, though? Even if your electronic devices were untouched by fire, did you know that they could still be harmed by smoke damage?

Here are the two things to remember when it comes to technology during a fire cleanup:

  1. How Electronics Are Damaged

Smoke can permanently damage electronics. At first, it may not seem obvious as to how, but here is what happens when smoke makes its way into your device: keep in mind that technology produces heat, and when smoke covers a device, it can be prone to overheating. If you know about electronics, then you know how damaging too much heat can be. Smoke can filter into the inside of devices and create a black film. The circuits may then short due to the trapped heat inside. Not only is this a fire hazard, but it can leave irreparable damage to your belongings.

  1. How Electronics Are Restored

Fire cleanup and restoration of electronics have to happen, and a specialist should be the one to assess them. You should never put yourself in any danger with safety hazards, and electronics that were damaged are just that. Smoke can corrode internal components and cause failure. You should not handle any device until you have had it looked at by a professional. This means no testing devices, and no shutting them off. Always have someone by with the knowledge to do so.

After a fire, you have a lot to worry about when it comes to the fire cleanup. The restoration after extensive fire or smoke damage is not something you should take lightly by any means. If an item does not look damaged, many will assume it is okay. This is not the case, however, and you should look at electronics, especially after a fire. 

6 Tips To Limit Storm Damage

4/29/2019 (Permalink)

Storm Damage 6 Tips To Limit Storm Damage Give SERVPRO of West Mecklenburg County a call if you experience storm damage in your home or business.

Whether you are experiencing a hurricane, tornado, tropical storm, or another adverse weather event, any kind of storm can cause damage. You should be prepared to act quickly in order to stay safe and limit storm damage. Storms cause primary damage in addition to secondary damage such as water damage or mold growth.

6 helpful storm tips to help avoid the worst issues:

  1. Stay apprised of developing weather with weather reports or emergency radio, and plan for your personal safety based on expert recommendations or evacuation orders.
  1. If flooding occurs, you should move important items to the highest point in your home to limit the extent of water damage. Sunlight may adversely affect furniture or other delicate items.
  1. Install storm shutters or board up the windows of homes in regions prone to hurricanes. You may also secure your roof and siding to the frame of your home with specialized straps
  1. Unplug as many appliances as possible and shut off the switches or valves for all utility supplies (gas, water, and power) to your home.
  1. Once a storm has passed, try to remove excess water as quickly as possible and allow items to dry. If you air out furniture, keep in mind the risk that direct sunlight or heat may warp furniture, as mentioned previously in these storm tips. Complete the drying process indoors with a dehumidifier.
  1. Have a disaster preparedness plan in place. Your family should be ready to execute an evacuation strategy and meet up in a sheltered location agreed upon ahead of time. Gather and store important documents in a safe place in case you need to grab them and evacuate.

These storm tips are intended to help you limit the extent of storm damage to your home in Charlotte, NC. After the bad weather passes, bring restoration experts on the scene to restore your home to pre-disaster condition. 

3 Mistakes Homeowners Make After Floods

4/27/2019 (Permalink)

Storm Damage 3 Mistakes Homeowners Make After Floods Don't stay in a flooded home it can be hazardous for many reasons.

After flood water has filled your home in Wilmore, NC, you may not know what to do next. There are several common mistakes that homeowners make after their homes are impacted by a flood and knowing how to avoid them can help you get through the aftermath of a flood.

1. Staying in the Home

As waters rise, many people may be tempted to stay in their home in order to protect what they can. However, staying in a flooded home during and after a flood has occurred can be hazardous for many reasons. If you have any indication that your home may be affected by a flood, leaving your home before the flood occurs is often wise. If a flood occurs with little warning, it’s generally best to leave your home and to seek shelter in areas of higher elevation.

2. Wearing Inappropriate Clothes

Returning to your home immediately after a flood can be tempting, but it’s often important to make sure you have the appropriate clothing items and the necessary equipment before entering your home. Heavy boots, thick gloves and a face mask are often useful to wear when entering a flooded home. Even with the right outfit and equipment, areas where flood water is present should generally be avoided since debris in the water could be dangerous and electrical hazards may not be clearly visible.

3. Attempting DIY Repairs

Water damage can impact the structure of your home and can damage many of your belongings. However, if you try to make repairs to your home or try to restore items that have been damaged, you may end up causing further damage. Instead, it can be helpful to call flood restoration professionals who can begin restoration while mitigating the damage that has already occurred.

Knowing how to react when flood water has damaged your home can protect you, your belongings and your home. After a flood, it’s often best to get out of your home, wear the appropriate clothes and avoid making major repairs on your own.

Signs That it’s Time to Call a Restoration Company

4/18/2019 (Permalink)

Water Damage Signs That it’s Time to Call a Restoration Company Call SERVPRO of West Mecklenburg County, they can get your workplace back to normal

If you’re a property manager or a leader in your company, you ensure that your office is a safe and pleasant place where people can work. It’s important to be aware of things that can threaten this safety. Flooding is one of the biggest emergencies companies in Arbor Glen, NC,
face. Not only can this require pipe burst cleanup, but you may even need to call in some professionals to help.

What Can the Pros Do That You Can’t?

Small water cleanup jobs may not require a lot of time or heavy-duty care. However, for the biggest jobs, a qualified sewer cleanup company is your best bet. Here’s why:

  • Professionals have years of experience handling disasters like yours.
  • Professionals have the right tools and equipment to clean up anything from a broken pipe to a sewer backup.
  • Professionals can get to your facility in a timely manner and can clean and restore your building quickly.

When to Call: There’s Black Water

Sewage cleanup is one of the most unpleasant situations you could encounter with a flood. It’s not something you should handle with an in-house crew. Professional teams know how to safely dispose of water mixed with waste and other harmful microbes.

When to Call: There Are Lots of Items to Clean

When you realize you need to attend to pipe burst cleanup, you’ll probably have documents, electronics and other materials to take care of. This can be extensive and specialized work that the pros can best handle. An expert will use high-tech methods such as freeze-drying to preserve paperwork and other sensitive information. You don’t want to risk making things worse by tackling the task yourself.

When to Call: You’re Overwhelmed

If the cleanup is simply too much to handle, don’t hesitate to call a professional. No job is too big for an experienced, skilled professional.

If you’re facing a pipe burst cleanup, you know where to turn. Get your workplace back to normal, and get in touch with a professional.

Mold Prevention Tips

4/12/2019 (Permalink)

Commercial Mold Prevention Tips Mold spores need moisture. When water is introduced a spore can grow into a colony very quickly.

Commercial property owners in Collingwood, NC, have an obligation to the people who spend time in their buildings to keep it functional and safe. This includes making sure everything from regular carpet cleaning to timely repairs gets done. Mold growth is often an indication that something has fallen by the wayside. Here are some specific tips on how to make mold prevention strategies a part of your regular routine.

Frequent Inspections

There are many areas of your building that need periodic inspections, including:

  • Roof
  • HVAC system
  • Plumbing
  • Outdoor drainage
  • Appliances

These are all areas where excess water can attract mold spores out of the air. Once this happens, you not only need repair for the problem but mold mitigation services for the fungus infestation. You can keep mold out of your building by keeping a close watch on any space where moisture is likely to pool.

Cleaning Schedule

Many business owners hire their own custodial staff to make sure that their buildings are kept dust-free and clean. Even if you don't have your own full-time crew, however, you still need to make tasks such as carpet cleaning, air duct dusting and vacuuming a regular part of your building's maintenance plan. The less organic matter mold has to feed on, the lower the probability that you will have to deal with mold problems in your building.

Spore Reduction

You can curtail some potential mold issues by reducing the number of spores that enter your building. You cannot completely eliminate mold in the air. It enters on clothing, hair, shoes, and bags from outside. A mat at every door can help trap some of the debris that gets tracked in, though. HEPA filters can also remove some mold spores from the air, lowering the likelihood that a problem will arise when the building is empty over the weekend.

While there's no such thing as a mold-free environment, you can take steps to prevent growth. With regular carpet cleaning, roof inspections, and effective filters, you are less likely to see patches of fungus on your walls, ceilings or floors.

How To Create a Fire Escape Plan

4/9/2019 (Permalink)

Fire Damage How To Create a Fire Escape Plan Are you ready? Do you have a fire scape plan ready to keep your family safe?

There are few disasters worse than a fire in Charlotte, North Carolina. Not only can a fire structurally damage buildings, leaving families homeless and destroying personal belongings, but the flames and smoke can also be dangerous for you and your family. It is always a good idea to have a fire escape plan in place so all family members understand how to get to safety if a fire were to happen.

Three steps to make a plan to keep your family safe.

  1. Purchase an Emergency Kit and Place It Near an Exit

The Red Cross has a variety of emergency safety kits that could benefit your family after a fire. If you do not wish to purchase a kit, make your own with first-aid supplies, water, and any essential medicines for family members. Once your kit is ready, store it near a door or window and designate one family member to grab the kit if he or she has the opportunity.

  1. Go Over Possible Escape Routes With Each Family Member

 Make sure that everyone in the family is aware of every possible exit. Have several direct routes in mind from each room, including those both upstairs and downstairs, so everyone knows the fastest route and an alternate route to safety. Having multiple routes to safety is essential to any fire escape plan.

  1. Have a Designated Meeting Place

Choose a destination a safe distance away from your home for all family members to meet after a fire. This way, families can easily see that everyone is safe, or they can alert first responders that someone may still be in the building.

Having a good fire escape plan in place is the best way to be prepared for a fire. Using the three steps above can help you create an emergency escape plan that will assist you in keeping your family safe. Visit for more information on fire damage.