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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Steps To Take After a House Fire

6/1/2021 (Permalink)

House fire House fire in Berryhill, NC.

Steps To Take After The Fire Has Been Extinguished

Berryhill, NC, house fire can leave your home vulnerable to further damage. It may be necessary to board up parts of the structure and take other precautions. Familiarizing yourself with the steps to take after a fire can help you make the best decisions for your home and family. The following outlines the steps to take after the fire has been extinguished.

1. Assess the damage. Ask the fire department if it is safe to go back inside. Determine if your family will need to temporarily relocate. Contact your insurance company and begin documenting the fire damage for them.

2. Secure the property. An emergency board up may be necessary if the fire or fire-extinguishing efforts left openings in the structure. Board up broken windows, tarp over holes in the roof, etc. Make sure that there are no entry points for vandals, wildlife, or inclement weather.

3. Dry out the structure and contents. If water was used to put out the fire, you will need to dry out the home as quickly as possible to prevent mold growth. Use pumps or specialized vacuums to remove standing water. If necessary, you can also use buckets to scoop out the water. After the standing water has been removed, there will still be moisture in porous items. Use fans and dehumidifiers to dry out these items.

4. Clean and sanitize affected items. Soot and smoke linger long after the flames have been extinguished. Fortunately, there are a variety of cleaners that can remove soot as well as several ways to treat smoke odor. A professional can help you choose the best cleaning techniques for your home.

5. Repair or replace damaged items. After everything is clean and dry, it is time to begin making repairs. Some repairs you may be able to do yourself, but delicate or heavily damaged items often require specialized restoration services.
Having to board up your home, restore your belongings, etc. can be overwhelming for many homeowners. Fortunately, an experienced restoration service can help you with every step of the fire restoration process.

4 Ways To Minimize Wind Damage

5/13/2021 (Permalink)

Missing shingles on a roof High winds can cause missing shingles to your roof.

Take The Following Steps Before The Next Storm Hits

High winds aren’t just unpleasant. They can also wreak havoc on your business in West Charlotte, NC. If the damage is severe and leads to a roof leak, it means everything the roof is protecting is at risk. While it may not be possible to avoid the need for a storm damage and restoration company, taking steps before the next storm may help ease the costs.

1. Don’t Delay Repairs
From missing shingles to damaged flashing, any component of your roof failing increases the chances of damage. Along with getting an annual inspection by a certified contractor, regular checks should be done to ensure everything is as it should be. If any damage is discovered, repairs should be immediately made.

2. Reinforce the Roof
If your business has had a roof leak before, you know you are at added risk when the next storm comes. Along with repairing damaged elements, other reinforcements can be added to beef it up, such as roofing cement or sheets. Depending on the age of the roof, it may be time to consider higher-quality, more modern shingles that are designed to better take the brunt of storm damage.

3. Consider Your Landscaping
Although landscaping may not seem relevant to a damaged roof, the wind doesn’t care where debris or belongings are located. Decorations or furniture may become airborne, even landing on the roof or hitting it as it flies by. Nearby trees are also a concern. Branches that are too close to the structure could drop or constantly brush against the materials, making them degrade even faster.

4. Have Boarding Supplies Available
Whether the storm comes before a repair is made or an unexpected leak pops up, have tarps and other boarding materials on the premises to make a quick, temporary repair.
A roof leak means more than roof repairs. Planning ahead of the next storm better protects your business.

How Can a Workplace Fire Cause Water Damage?

4/19/2021 (Permalink)

restaurant counter for ordering completely burned down Fire damage in a Berryhill, NC restaurant.

Fire And Water Damage In A Business

After experiencing a fire in the workplace, you may believe that the most severe loss will come from fire damage. Smoke and soot can cause quite the mess in a commercial facility. However, most fires need assistance to be put out for good. To end a blazing fire, water is likely to enter the equation. It is important to understand the impact of water after a workplace fire to fully comprehend the full extent of the restoration process.

The Impact of Water

So where does the water damage come into the picture? When a commercial fire is extinguished using water, the following workplace items may be severely impacted:

Upholstery- This implies items like carpets and workplace furniture
Structural elements- Commonly drywall, electrical outlets, and non-carpet flooring can take critical damage from contact with unexpected water
Workplace equipment- From computer screens to large machinery, severe water problems can ruin most commercial equipment

Common Water Culprits

So the question is, how can a workplace fire cause severe water damage? For one, many commercial facilities have fire sprinklers installed. This beneficial safety equipment can protect a structure from severe fire damage and may even save the lives of your staff. However, the water emitted can quickly ruin personal belongings, important machinery or the inside of your building. Similarly, a firefighter using a powerful fire hose to extinguish the blaze may cause severe water trauma. A commercial restoration specialist in Berryhill, NC, may be able to repair things to their previous state if contacted immediately.

No matter the way your business is impacted by a commercial water or fire disaster, you should contact a professional restoration team for assistance. They can access the damage, calculate the cost of repairs, and work with your insurance provider. Find a reputable restoration service that can help you with both water and fire damage.

Where To Safely Put Your Space Heater

3/30/2021 (Permalink)

living room fire damage, walls covered with soot damage Fire damage in a living room.

Ways To Avoid A Burned Space Heater

If you are like many people, then you probably use a space heater to stay comfortable when the temperatures drop in Pineville, NC. As convenient as these little heat blasters may be, though, a burned space heater can also be deadly. Every year, approximately, 25,000 residential fires start because of them.

While there are several ways you can reduce the risk of this kind of fire damage, one of the top things to consider is where you put the heater. To lower the chances of needing a smoke cleanup team the next time you try to warm up your house in the morning, try one of these locations instead of the bed or the carpet.

In the Bathroom
While bathrooms often do not have carpeting, you still need to consider flammable furnishings such as:

  • Rugs
  • Window curtains
  • Shower curtains
  • Towels

When you are using your heater in the bathroom, make sure it stays on the tile and away from any cloth or paper that may be nearby.

In the Bedroom
When it comes to the bedroom, there are probably more opportunities for a burned space heater to occur. If you have carpet, you should reconsider putting your heater in a bedroom at all. Not only does this device need to stay on the floor, but it should only be placed on a hard surface like wood, tile or laminate. Because it is unsafe to sleep while a space heater is on anyway, keeping it away from your resting place is probably a good idea.

In the Living Room
The living room is another location where you can find a lot of potential fire starters, yet it also a common space for families to gather. If you want to heat up this area of your home, look for a suitable place to set the heater. If you have a fireplace area or another part of the room with solid flooring, that should be the spot.
There are many ways to avoid a burned space heater. Knowing where to put it is one of simplest and most effective.

Storm Damage Restoration for Commercial Buildings

3/30/2021 (Permalink)

debris from a building after storm damage The aftermath of storm damage in Charlotte, NC.

Commercial Damage Restoration Process

After a storm causes damage to a building in Charlotte, NC, a commercial property owner should immediately pursue mitigation followed by restoration. Mitigation may start with water extraction followed by decisions regarding which materials to tear out or disinfect. Learn more about the major stages of the commercial damage restoration process.

Eliminate Standing Water
When the manager or owner of a building finds water standing in any part of the structure, it is a good idea to make arrangements for extraction. The following forms of damage are more likely to occur the longer that water remains in a building:

  • Degrading building materials
  • Saturation ruining contents
  • Formation of mold

A roof leak may start out as Category Two water damage and degrade as water works its way through building materials or is left standing. Pumping out water within 24 hours may make it possible to salvage more materials and prevent mold.

Remove Ruined Materials
Some materials are destroyed by prolonged exposure to water. Insulation, drywall and carpet may be ruined by saturation. It is important to tear out materials that are difficult to disinfect, as these substances can support mold growth.

Disinfection and Drying
Once standing water and any materials ruined by water have been removed from a structure, it is time to promote drying. After several days of running air movers, dehumidifiers or fans, storm restoration should be able to proceed.
A general sense of the steps that restoration professionals will take in response to storm damage can give a property or business owner a clearer sense of what to expect during this process. The removal of standing water or measures to tear out damaged materials are procedural steps. Restoration can only proceed after the affected part of a structure has dried. The longer materials stay wet, the higher the risk of a mold at a building in Charlotte, NC.

3 Reasons Why Your Faucet Leaks and How To Fix It

3/16/2021 (Permalink)

Leaking tap Leaking faucet in Pine Harbor, NC.

3 Reasons Why Your Faucet Leaks and How To Fix It

Does your home in Pine Harbor, NC, have a leaking faucet? We all know the frustration that comes from the neverending drip, drip of a leaking water fixture. Luckily, there are a few common causes of this, and they all are easily fixed. That is, unless, you have experienced complete bathroom flooding. If this is the case, it's best to contact a water damage and restoration specialist.

1. Hard Water
You might think that hard water deposits would clog your faucet rather than cause a leak. However, these buildups of calcium and other minerals cause corrosion on shut-offs and other metal parts. Don't try to remove these stubborn clumps of rock with any tools, as you're likely to scratch your faucet. Instead, opt for a half-and-half mixture of water and vinegar in a spray bottle. After letting the mixture sit for 15 minutes, wipe it off with a damp rag. Repeat as needed.

2. Worn-Out O-Ring
If you own an older faucet, the likely culprit of your leaking faucet is a bad o-ring. These rubber washers were only included in cartridge faucets, which are mostly a thing of the past now. Depending on the damage, you either need to replace the entire cartridge or just the o-ring itself. To do so, or to check if you have an o-ring, turn off your water and take off the faucet head to inspect the base. Be advised that kitchen faucets may have multiple o-rings.

3. Water Pressure
A dripping faucet that occurs at only certain points of the day is a water pressure issue. This is also true if dripping only occurs when the handles are pointed a certain way. To adjust your pressure, check near the main supply line or the water meter. Look for a conical valve to adjust.
A leaking faucet is no match for an informed homeowner. Now, you're well on your way to a fixed leak.

Ensuring Smoother Damage Claims for All Parties

2/24/2021 (Permalink)

black water on floor, water damage Water damage in Wilmore, NC.

Ensuring Smoother Damage Claims for All Parties

When a commercial property in Wilmore, NC, is faced with mold, water or fire damage, getting back to normal doesn’t have to be a confusing and complicated process. Although a large loss may require time for a certified mediation and restoration company to complete, choosing the right one makes the claim process smoother for the property owner and insurance adjuster.

Trusted Claims Services
When choosing SERVPRO, all parties get peace of mind that they are working with an established, certified company that has the expertise to complete the restoration and established procedures to ensure the insurance claim avoids unexpected bumps in the road.

Itemized Inventory: An itemized list of all losses is provided in a detailed report that includes photos.
Claims Information Center: This is an online, one-stop-shop for all aspects of the project. It includes a job file with vital, up-to-date information such as estimate details, related paperwork, pending and completed jobs, cost data and performance comparison.
Trained Professionals: While the details are important for the client and insurance adjuster, so is that knowing trained, certified professionals are completing the work. All franchise technicians adhere to IICRC standards and complete ongoing training.

A Support Network
While the work is being completed, the technicians are backed by an extensive support network. The Customer Care Center works to promptly handle claims, implement best practices and maintains a strong relationship with national accounts. From filing documentation to providing any necessary documentation, it is dedicated to making the entire process go as smooth as possible. That network also includes reliance on 1,700 franchises across the United States and Canada. No matter where a large loss happens, 24/7 help is available to respond to an emergency.
When damage happens, the client is focused on getting back to business and the insurance adjuster is focused on the numbers and ensuring the claim is done right. Getting help from the right restoration professional makes it easier to achieve both and get the situation back to “Like it never even happened.”

Is Your Commercial Building Flooded? Here Are 4 Tips for Drying Out the Space

2/17/2021 (Permalink)

Warehouse with drying equipment, belongings covered with plastic Water damage in warehouse.

Use The Following Four Water Damage Tips To Maintain The Premises

When a commercial building becomes overrun with water, property owners must do more than open the windows and grab a few towels. The excess moisture quickly absorbs into the walls and flooring, creating a habitat for mold and mildew. This dampness doesn't go away easily and requires additional effort to clean up; therefore, when a property in Arbor Glen, NC, becomes saturated, the owners should use the following four water damage tips to maintain the premises.

1. Remove Saturated Items
Of utmost importance in your cleaning tips is to focus on reducing wetness. Pull drenched objects out of the room. If they remain in the space, they add to the moisture levels, which may be hard to treat. Instead, work with a water restoration company to determine if specialized equipment can sanitize and salvage these pieces.

2. Complete Flood Cuts and Tear Outs
Flood damage tips concentrate on gutting spore levels; that centers on eliminating fungus triggers such as water. Use moisture readers to identify wet areas. Consider both the length of the affected wall and how high the water has reached. Go above that measurement by about two to three feet, taking out these designated portions of the wall.

3. Reduce Humidity
The pipe burst increased dampness in the building's bones and the property's air supply. Run dehumidifiers around the clock to extract the wetness from both objects and air circulation.

4. Control the Air Flow
Blasting the air conditioner is not the best solution because a fast, intense drying process could lead to problems with the interior's integrity. The air supply should be blocked with a negative air chamber, preventing cross-contamination. Fans or air movers should gently control the flow.
When water becomes stagnant, it develops a musty smell that most find quite unpleasant. That is only the beginning of trouble as the moisture permits additional deterioration to the structure the longer it sits. Therefore, property owners should use damage tips to combat potential concerns and restore the business to functional order.

3 Things You Should Know About Water Damage and Mold Growth

2/4/2021 (Permalink)

Dehumidifier with the words STAY DRY A dehumidifier can be used to reduce moisture in the environment.

Questions You Might Have If You Find Yourself In This Situation

If you have experienced water damage in your commercial building in Collingwood, NC, then you may have additional secondary damage as well. This can come in many forms, including the growth of mold.

1. How Soon Does Mold Begin to Grow After Damage Occurs?
Unfortunately, the time between when the water damage occurs and when the mold begins to grow is not very long. This fungus can grow quickly when given the right conditions. You could have the beginning of an infestation in as little as 24 hours. After two days, the mold will begin to spread even more.

2. Can You Prevent Mold From Growing?
Depending on how severe the damage is, mold prevention can be difficult. However, even if you are unable to stop the growth completely, there are steps you can take to slow it down and limit the spread. Excess water should be removed from the building and everything should be allowed to dry thoroughly. Insulation, carpeting and other absorbent materials may need to be removed. A dehumidifier can be used to reduce moisture in the environment.

3. What Should You Do if You Find Mold?
If you do find mold growth in the building, you should contact a mold remediation company to have it removed. Attempting to clean the mold on your own could make things worse. If the area is not properly contained, mold can spread throughout the building and affect a larger area. You could also end up with a recurring mold problem if the fungus is not removed completely.
Mold is a common problem that affects many commercial buildings that have suffered water damage. While it can be a frustrating and stressful experience, acting quickly can reduce the severity of the growth. A professional service can help remove the fungus and prevent it from coming back.

When To Do About Water in Your Crawl Space

1/12/2021 (Permalink)

Workman with protective suit crawing under house from crawlspace underneath a wooden deck - only his legs and feet showing A wet crawl space can cause mold, wood rot, uneven floors, and more damage

As a homeowner in Brookhill, TN, you may never stop to think about a wet crawl space, but it could cause serious damage to your home if you have one. The best way to protect your house is to prevent flooding and act fast if you suspect a problem.


There are many reasons why you may experience a flood in your crawl space:

  • Downspouts: Having your gutter downspout aimed towards your house directs water to your foundation.
  • Slopes: If your yard is not graded correctly, water can flow toward the foundation of your home.
  • Broken pipes: Leaks from internal pipes can cause water to pool in your crawl space.
  • Human error: Overwatering plants, leaving a hose on and other landscaping mistakes can also cause excess water to find its way into your house's foundation.

It is important to be aware of the warning signs of a wet crawl space so you know when to call for help. If you look into the crawl space, you may see mold, wood damage, or pooling water. From inside the house, you may notice strange odors, uneven floors, or sticking doors.

What To Do
The first step in maintaining a well-kept crawl space is preventing a flood. Redirect downspouts and consider using extenders and splash blocks to divert water away from the home. Check the grading of your yard to ensure proper flow. Watch for leaking pipes and repair them as quickly as possible. Avoid human errors and immediately stop the problem upon discovery. If you find water or water damage in your crawl space, you may need to call a water damage restoration service to help you locate and solve the problem.
A wet crawl space can cause mold, wood rot, uneven floors, and more damage. Taking preventative measures to avoid flooding can help save you a lot of work in the long run.

How To Handle a Flight Cancellation Away From Home

1/12/2021 (Permalink)

Flight information on an airport showing cancelled flights because of a thunderstorm, vector A canceled flight when you are away from home can be inconvenient

What Do You Do Then?

When bad weather leads to a canceled flight in Collingwood, TN, your next move depends on your particular situation. If you are at home when you receive a cancellation alert, it can be good to stay put because you will be around if conditions are severe enough to require the help of storm damage remediation experts. When bad weather strikes and flights cancel when you are away from home, it can be more stressful.

1. Do Not Panic
When you are away from home and something unexpected interrupts your plans, it can understandably cause anxiety. Still, there is no need to panic. Although flight cancellations can be inconvenient, they are not on the list of things you can control. Let go of your original plan and remind yourself to breathe if you want to keep stress levels low.

2. Call the Airline Immediately
Following a flight cancellation, airport signs and staff will often direct travelers to an office or specific location to speak with representatives about details of the canceled flight. As you do this, pull out your cell phone and call airline support via the phone number on their website. Often, it is quicker to resolve cancellations through a phone call than a line at an airport (but sometimes it is not, so it is worth following the line until you can connect).

3. Figure Out Where to Go
After talking with the airline, you will be able to figure out your next plan of action. Depending on the availability of alternative flights and current conditions, you may choose to wait at the airport, or you may decide a hotel is a better option. If the wait is going to belong, a hotel can be a big relief. If you go outside, be safe, and follow local storm tips.
A canceled flight when you are away from home can be inconvenient, but it does not need to be stressful. By thinking quickly and staying calm, you will be able to easily navigate one of the inevitable parts of traveling.

Tips for Preventing Commercial Building Fires

1/7/2021 (Permalink)

Automatic ceiling Fire Sprinkler at the Office A sprinkler system is a great way to prevent a small fire

Follow Some Basic Fire Prevention Guidelines

A business fire can be devastating to your company. The blaze could harm your valuable structures and equipment. That is why you should enact the below fire prevention strategies.

1. Install Fire Protection Equipment
A sprinkler system is a great way to prevent a small fire from spreading within your property. In fact, properly maintained and installed sprinklers are 95 percent effective.
Fire extinguishers are a must-have, as well. Multi-purpose extinguishers should douse any fires without harming your valuable electronics.

2. Know Your Risks
Make sure that your building complies with the applicable fire safety codes. There are several publications available that can help you assess the risks of your property. You can even ask the Brookhill, NC fire marshal to tour the facility.

3. Be Careful With Electronics
Appliances and electronic devices are common causes of fires. Any broken connectors, cracked insulation or frayed wires should be replaced right away. You should also keep your electronics away from combustible items. Consider unplugging appliances at the end of each day, as well.

4. Make a Plan
While fire prevention is important, you must also ensure that your employees know what to do if a blaze occurs. Create an evacuation plan and post it throughout the building. Be sure to consider the needs of any disabled employees when drafting the plan. Emphasize that your employees should use stairs rather than elevators when exiting the premises during a fire.
Once the plan is in place, conduct annual fire drills so your workers can practice the evacuation. You should also give each of them the contact information for the local fire damage restoration company.
By following some basic fire prevention guidelines, you can reduce the chances of a blaze destroying your building. Still, a fire can occur even if you have proper measures in place. You should thus create and practice an emergency evacuation strategy, as well.

4 Ways To Protect Your Commercial Property from Hidden Water Damage and Mold Growth

12/17/2020 (Permalink)

Measuring moisture in concrete floor. SERVPRO technicians carefully monitor the drying progress using moisture meters until the materials return to acceptable drying goals

4 Ways To Protect Your Commercial Property from Hidden Water Damage and Mold Growth

Water: It's the most powerful force on earth and the foundation of every living thing. That force can wreak havoc in myriad ways, including mold growth, although not all water damage is immediately obvious. If you are a business owner or have a commercial property in Charlotte, NC, there are four ways you can protect yourself, your employees, and your building from hidden water and mold damage.

1. Immediately Address Unwanted Water
This goes without saying, but if your space floods, make sure to dry everything out thoroughly and properly ventilate the space with fans and open windows. Consult with a water and mold remediation specialist that can help you identify potential issues and problem areas.

2. Inspect Your Property for Signs of Moisture
Check for condensation on your walls, pipes and windows; notice whether any areas smell damp or musty. These are all potential signs of water damage. Make sure there are no leaks in your roof or the flashing surrounding your A/C units, and rule out water seepage around the foundation. The EPA recommends checking corner rooms with walls that get exterior exposure. Depending on your climate, insulating either the inside or outside walls will help.

3. Purchase a Moisture Meter
Keeping an eye out for unhealthy amounts of moisture can go a long way in preventing mold growth. A dehumidifier, properly sized for your space, can help keep those levels in check.

4. Have Your Property Assessed Professionally
Water and mold remediation specialists are experts at spotting the signs of hidden mold, knowing how to address it and fixing it safely. If you have any doubts or concerns that unhealthy levels of mold might be present, call in the professionals to address your mold prevention concerns.
Taking precautionary measures to prevent mold from known or hidden water damage will pay off in the long run by getting you back to business as usual as quickly as possible after unwanted water. It will also give you peace of mind, which is priceless in and of itself.

3 Tips for Troubleshooting Your Irrigation System

12/17/2020 (Permalink)

watering lawn with sprinklers Your irrigation system is a great time-saver as long as it's working properly

Many businesses like yours in Berryhill, NC, have an irrigation system outside to maintain the visual appeal of their property. If you ever have trouble with your system suffering from high or low pressure, you should take it seriously. Pressure problems often indicate other issues. If a supply line were to rupture, multiple gallons of water per minute can spew out of the ground. The problem is that that water has to go somewhere, and you don't want that "somewhere" to be inside of your business.

Here Are Some Tips For Trouble Shooting Your Irrigation To Catch Issues Before They Become Crises

1. Be Aware
Often, businesses will run their irrigation system overnight or during non-business hours. After all, you want to soak the plants, not the customers. However, if you have irrigation problems, you're not likely to notice them until some sort of major damage has occurred. When possible, run your irrigation when someone is available to keep an eye on it. If not, schedule monthly checkups of your system.

2. Check for Clogs
Depending on the type of system that you have and the water source, it may be prone to clogging. If your nozzles don't have self-cleaning heads or if you're using untreated water, clogs are more likely to develop. Regular maintenance to flush obstructions will keep your system functioning properly.

3. Watch for Pooling Water
If you notice that water is pooling around some low-lying heads, you should raise them and check that the valves are closing completely once the cycle has run. If your low-lying heads are close to your building, and you've noticed some dampness or odors indoors, it's time to call a water damage restoration specialist to come and figure out what damage may have been done to your building and conduct repairs.
Your irrigation system is a great time-saver as long as it's working properly. Regular maintenance will ensure that your beautiful grounds don't become the reason you need interior repairs.

Fire Safety for Pets: Protecting Your Furry Family Members

12/17/2020 (Permalink)

Dog sitting on a carpet bottom of the picture it says FIRE TIP Tip- Place a Window Cling to alert firefighters about pets within your home in case of a fire

Protect Your Pets In The Event Of A Fire 

What would happen to your pets if you had a fire emergency in your home in West Charlotte, NC? How would you evacuate them? What supplies would they need? Where could they stay? When a fire breaks out, there is little time to think. In a rush to get human family members out safely, people sometimes leave pets behind. This can be a scary thought, but there are several things you can do to protect your furry family members in the event of a fire.

Create a Pet Evacuation Plan
Evacuation plans save lives. When it comes to your safety, planning ahead is of utmost importance. The same is true for pet safety. You can help protect your pets by creating a pet evacuation plan that includes:

  • Designated caregivers in case your pet(s) need to temporarily stay with someone else while a fire restoration service fixes up your home
  • Emergency supplies and traveling kits
  • Coordination between all household members to ensure everyone knows what to do
  • Phone numbers and addresses of local animal hospitals

Prepare Your Pets
Pet preparation is important. You can get your pets ready for a fire emergency by making sure they wear collars with accurate identification information. For an added layer of protection, consider having pets microchipped. When you are not home, keep pets somewhere that is easily accessible from the door in case firemen need to rescue them.
Another way to prepare is by practicing your evacuation plan with your pets. Animals are naturally stressed during disasters. You can reduce stress by familiarizing them with carriers and travel procedures ahead of time.

Prepare Your Home
If there is a fire emergency, you do not want to be aimlessly searching the house for pet supplies. Keep pet emergency kits near the door alongside your regular emergency kits. Pet leashes should also be accessible. After a fire, homes can suffer extensive damage. For this reason, it is a good idea to keep pet ownership and vaccination records in a fireproof box so they may be salvaged whenever it is safe to return.

The Do's and Don’ts of a Water Damage Claim

11/30/2020 (Permalink)

Man inside a kitchen, drying equipment in kitchen. Concept of water damage restoration services Kitchen water damage

The Do's and Don’ts of a Water Damage Claim

When unexpected water, such as a pipe burst, creates havoc in your Charlotte, NC, home, it is vital to take immediate action to minimize the damage. That process includes immediately calling your insurance provider to start the insurance claim process. While you wait for the adjuster and begin securing a water damage and restoration expert to restore your home, there are some do’s and don’ts to considering regarding the claim.

In a perfect world, water issues would be instantly solved. Unfortunately, the process takes some time. Any actions that can help speed up the process are worth the effort. Below are three important steps to ensuring a smoother insurance claim:

Know Your Policy – Insurance is an easy thing to pay for each month but not necessarily something people generally look over. Reviewing the policy prepares you for what to expect. Since not every policy is the same, some situations may not be covered. If the cause was a natural flood, insurance likely won’t cover it.
Inventory Damaged Belongings – Once you have a better understanding of what is covered, you can begin to inventory the items that have been affected. It is also important to take pictures and videos of everything as a record of proof.
Prevent Secondary Damage – In most cases, your insurance policy will have a stipulation for damage mitigation. Any additional damage incurred from not taking appropriate action may not be covered. That may involve boarding up broken windows and doors, tarping a roof hole, or removing excessive standing water.

To get the most out of your claim, there are two main actions that should not be taken: don’t throw away anything or make permanent repairs. The insurance company needs to be able to inspect all of the damage to assess what is covered, as well as how much repairs will cost.
While homeowners hope they never to make an insurance claim, the unexpected happens. Consider the above tips to get your home back to “Like it never even happened,” faster.

Methods for Cleaning Mold From a Valuable Painting

11/30/2020 (Permalink)

Expert restoring artwork Painting restoration

Mold Cleaning Methods

When it comes to most things, beauty is in the eye of the beholder. While it's certainly possible that you have an expensive painting in your home in Charlotte, NC, more than likely you have a painting or two that is valuable to you and your family members. Either way, if that painting becomes tainted with mold you will want to see if it can be saved. The good news is that professional mold cleaning can restore many paintings to good condition. The process is similar to what has been achieved with some of the most famous paintings in the world.

The Steps for Art Recovery
Once you discover a painting has mold damage, you should move the piece of art to a room with low humidity. Careful handling of the painting will also help since it is likely to be even more fragile than normal. At this point, you will want to work with a professional mold remediation team. A team of technicians will take some or all of the following steps:

  • Pretest the item to determine if it can be restored
  • Consider the best available cleaning methods
  • Engage in sophisticated mold cleaning
  • Protect the integrity of the painting or document

These steps are employed in cleaning many types of sensitive materials harmed from mold. In some cases, the item will be taken to a special place to use more advanced methods of mold remediation.

The Methods for Household Cleaning
Advanced mold cleaning involves a number of specialized methods. It always begins with a complete inspection and assessment of the home, followed by the implementation of the best plan available. This usually involves dealing with any water problems that contributed to the spread of mold. Once the mold is contained it is then killed and removed from the home with the help of vacuums. Disinfecting and sanitizing and restoring any damaged structures are employed in the final stages of a successful mold cleanup.

Why the Next Flood in Your Area Might Not Be Too Far Off

11/12/2020 (Permalink)

SERVPRO vehicles parked Meet with a storm mitigation franchise in your area

Of all the perils that your company in Arbor Glen, NC, could face, floods are among the most common. As temperatures warm in most regions of the country, the threat is only likely to grow. One reason for this is that warmer temperatures are able to hold more water in the air, and this can result in historically heavy rainfalls. This leaves your building more susceptible to flood damage than ever before. Fortunately, there are a host of actions you can take to increase protection from flooding in and around your building. Some of these actions are just plain common sense, many are not super expensive, while a few require significant expenditures of time and money.

Smart Measures To Take

It makes sense to tackle the easiest measures first. This will still offer protection from flooding but the following strategies can be accomplished fairly quickly:

  • Create a flood protection plan
  • Install flood mitigation measures
  • Consider flood insurance through the National Flood Insurance Program
  • Inspect and maintain your building envelope

Any of these elements will reduce your exposure to flood damage. It is also sensible to meet with a storm mitigation franchise in your area. An experienced company can recommend actions to take to safeguard against high waters. You can also call the company if your building experiences storm damage; technicians will arrive on-site quickly and work to minimize damage.

Advanced Actions To Consider
If your company is at high risk for flood damage, you might want to consider higher levels of protection. Though these actions will cost more money, they could be worthwhile in certain situations. If feasible, you could relocate your company to higher ground or to a less risky locale. You could raise the level of your building, or you could build earthen barriers around the foundation. In this day and age, it is important to develop a flood plan that is right for your company.

What To Do Before and After a Flood

11/7/2020 (Permalink)

Breaker box with the word CUT THE POWER! Turn off your main breaker

What You Should And Should Not Do Before And After A Flood

When you are a homeowner, just the thought of floodwater rising is frightening. From storm surge to flash floods, there are very few places not subject to some type of flooding; this includes West Charlotte, NC. Fortunately, you can alleviate some of your fear by knowing what you should and should not do before and after a flood.

Before the Flood
Although you won't always be able to see a flood coming, there are some things that you can do before the stormwater begins to rise. Before a flood, you can:

  • Turn off appliances and other electronics.
  • Turn off your main breaker.
  • Unplug everything you can, especially major appliances.
  • Do not unplug gas lines.
  • Do not wait to leave if an evacuation order is given.
  • Do not use any electronics during a flood.

In cases where you might end up with a flooded home, it is best to take precautions before the water rises. Even if you don't live in a flood zone, you should keep the number of a flood restoration company on hand so you can get cleanup underway as quickly as possible.

After the Flood
The sight of water damage can be devastating, and your first impulse might be to rush in and check the extent of the damage. This is a mistake. If you have to go in, wear rubber boots to avoid electric shock from any live wires sitting in water. You should also avoid stagnant water and touching any of the flood water with your face or hands due to the potential for contamination.
You should also avoid any mold or mildew that builds up after the flood recedes. Unless you are experienced with flood remediation, do not attempt to clean up yourself; it can be dangerous.
There are very few places on this earth not subject to some form of flood water inundation. Knowing what you should and should not do before and after a flood can help you remain calm and recover quickly with minimal fuss.

How To Use a Fire Extinguisher

11/7/2020 (Permalink)

Red tank of fire extinguisher. A fire extinguisher can be a very valuable piece of equipment

How To Use a Fire Extinguisher

In today's world of electrified and heated buildings, fire is an ever-present concern. It can put a restaurant or office out of commission for weeks or months, and cost thousands of dollars in repairs. While the thought of a raging inferno is scary, the truth is that fires can be put out quickly and safely. With the proper training, employees can learn to properly discharge a fire extinguisher in the initial stages and thus keep a small flare-up from becoming a full-blown conflagration.

1. Retrieve
It sounds simple, but just knowing where the extinguisher is located is a big part of properly using it. Although there are likely safety codes in Brookhill, NC, specifying where this type of equipment should be kept, it is always a good idea to drill employees on their location within the building. Once a room begins to fill with smoke, there may not be much time to think everything through before fire damage starts.

2. Pull the Pin and Aim
A properly certified fire extinguisher should have a pin that prevents the lever from discharging the propellant. Pull the pin and remove the tamper seal, and the handle will be ready to depress. Take a moment at this point to properly aim the nozzle, hose, or horn at the base of the fire.

3. Depress and Sweep
Depress the handle and make sweeping motions while continuing to aim low, until the flames appear to be out. You will need to watch the area for flare-ups. These steps may need to be repeated, especially in the case of a kitchen fire in a restaurant, where grease fire flare-ups are common.
A fire extinguisher is not always the highest priority in a busy work environment, but it can be a very valuable piece of equipment. Proper training on how to use one, along with the help of a fire damage repair specialist, can potentially save your business thousands of dollars in recovery costs.

4 Things To Do After Fire Sprinklers Discharge

11/7/2020 (Permalink)

Active fire sprinkler Active fire sprinkler in a Collingwood, NC building

It's Important To Act Quickly And Take The Following Actions

If a fire in your commercial building causes the sprinkler system to discharge, you might be faced with a minor case of flooding. The sprinklers can easily release hundreds of gallons of water into areas of your company that were not designed to get wet. When the building is safe to enter, it's important to act quickly and take the following actions.

1. Stop the Water Flow. Once the fire is extinguished, the fire sprinklers should be turned off to prevent additional water damage. This will protect electrical systems, equipment, flooring and materials from becoming waterlogged.

2. Call for Professional Help. A local water remediation team in Collingwood, NC, can arrive on scene in a matter of just a few hours and begin the cleanup process. A respected franchise such as SERVPRO is Here to Help. Highly-trained professionals will know what to do in the aftermath of fire and flooding. They will work quickly to restore your building to its original condition and allow your company to resume operations.

3. Observe the Mitigation Process. A professional restoration company will follow a proven process to clean up any mess left by fire and water. Technicians will remove any excess water from the building and dry out impacted areas. Where possible, they will restore items that can be rescued and replace items that have suffered too much damage. They will utilize a number of advanced cleaning techniques that go beyond normal measures.

4. Call Your Insurance. Flooding caused by a sprinkler system and other instances of collateral damage may be covered by your commercial insurance policy. As soon as possible, call your insurance agent to let him or her know what has happened. In many cases, the restoration and cleanup will be covered as well. A professional water mitigation can often be of help in managing your insurance claim by providing a record of damages and repairs.

What To Expect With Storm Restoration

10/26/2020 (Permalink)

If your commercial building has suffered damage from a major storm, you might not know what to expect in terms of cleanup, especially if this is your first time. While each storm is different, and no two situations are exactly alike, there is a general pattern that a cleanup will follow. This is true if you call a professional storm remediation company in Charlotte, NC. They will have handled disasters in the past and will be skilled in the process, whether your building is in need of a tear out or just needs to have the water removed from the premises.

The Critical First Steps

Once water enters a building, the professionals will want to remove it as quickly as possible. The longer it is present, the greater the water damage will be. Therefore, they pride themselves on being Faster to any size disaster and will begin the following steps as soon as they arrive:

  • Inspection and assessment of damage
  • Water removal and extraction
  • Drying out the building
  • Cleaning and sanitizing

If the damage is extensive, a tear out of ruined materials will have to be performed. This is more likely if there is dirty, contaminated water or sewage present. In this case, the storm restoration process will be more complicated and may involve drywall removal and installation, painting and floor repair.

The Final Stages

The goal of a good cleanup team is to restore your building "Like it never even happened." Professional cleaning techniques include restoring furniture and belongings to good condition and removing the odors that are often associated with storm damage. Equipment such as air scrubbers and fogging machines will be used to get rid of excess moisture. They will scrub everything down with antimicrobial disinfectants and make sure the building is deodorized. If a tear out is needed, the team will dispose of all items until your commercial building is like new again.

3 Reasons Why You Need an Environmental Hygienist To Deal With Mold in Your Home

10/8/2020 (Permalink)

Mold remediation specialist inspects walls Mold remediation specialist in Berryhill, NC

3 Reasons Why You Need an Environmental Hygienist

At some point in your time as a homeowner in Berryhill, NC, you may discover mold damage. This is a serious issue that can cause considerable harm to the house’s drywall, wood structures, and carpet. Mold can also spread quickly, making it difficult to determine the extent of the infestation. To further complicate matters, sometimes the source of moisture that is encouraging the growth is unknown. Because of these challenges, it is important to quickly find a trained environmental hygienist to check your home when you suspect you may need mold cleaning or remediation.
There are three crucial reasons why a trained environmental hygienist is the best person for this job:

1. Experience and Training
Environmental hygienists typically come from the construction and engineering industries. They have advanced training in the field that allows them to offer you the right solutions the first time.

2. Fast Response Time
Fungus thrives in moist spaces and therefore, mold damage is often a byproduct of a leaking pipe, condensation, or flooding. Once mold gains a foothold it can spread rapidly within your home. An environmental hygienist is able to quickly determine the sources of moisture and the extent of the damage. Starting the mold cleaning process as soon as possible protects the structure of your home.

3. Proper Equipment
Cleaning up mold can be complicated. It requires the right equipment to ensure the safety of your belongings and the people in your home. Environmental hygienists are often part of a mold remediation team. They can arrive prepared with the right equipment to quickly locate leaks and mold and save your home from further damage.
When you need to determine the extent of mold damage to your home, look for an environmental hygienist who is a part of a professional mold cleaning team in Berryhill, NC. The right choice will safeguard your investment and help give you peace of mind.

4 Factors That Often Determine Whether a Claim Raises Insurance Rates

10/8/2020 (Permalink)

Stair of a house fully flooded Flooded home

When Is It Prudent To File An Insurance Claim

Many consumers are upset when they find out that after years of paying premiums, their rates will go up because they filed an insurance claim. Your insurance company should be able to tell you whether a specific loss will trigger a rate increase, but knowing the general guidelines that many companies use can help you determine whether it makes sense to file a claim.

1. Type of Loss
Insurance companies treat certain losses differently than others. A general rule of thumb is that any loss that is likely to reoccur can result in a rate increase, such as:

  • Liability claims like dog bites
  • Property claims such as a home flood
  • Auto claims due to theft

2. Role You Had in the Loss
While intentional acts are seldom covered at all, your role in how the loss occurred can determine whether it will impact your future premiums. For instance, if you were involved in an auto accident where you received a traffic citation, some companies see that as an indication that you are not a careful driver and will rate you accordingly.

3. Amount of the Payout
Guidelines vary between companies and states, but generally speaking, the more a company paid out for an insurance claim, the more likely it is that your premiums will increase. For example, a home flood may leave virtually nothing untouched, so the cost to replace personal property, repair the structure, and hire a restoration company to clean up and dry out water damage inside the home is more expensive than windstorm damage that typically only involves exterior repairs.

4. Number of Claims You’ve Made
The basic principle that keeps insurance companies profitable and able to pay claims is that policies are mostly meant to cover high-severity, low-frequency losses. Insurance companies calculate that most homeowners file claims no more than once every 10 years, so doing so more frequently can increase your rates.
You should always check with your company when you have a loss. However, knowing what factors insurance companies often use can help you understand when it is prudent to file an insurance claim or simply absorb the loss.

How To Clean a Grill

9/24/2020 (Permalink)

Scrubbing utensil used for cleaning a dirty grill. BBQ Grill Background Theme Make a habit of following through with a thorough grill cleaning each time you use your gril

Grill Maintenance and Cleaning Tips

Cooking food outside on the grill is a staple of life in the calmer months of the year. To keep the quality of your food top notch and keep your family safe, proper grill cleaning is essential. If you regularly use your grill in Charlotte, NC, here are some grill maintenance and cleaning tips to follow.

1. Prepare to Clean
You'll need work gloves, foil, paper towels, a grill-brush, a bucket of hot soapy water, stainless steel wipes, a hose, and a whisk broom. Gather these items and have them all handy before you get to work. Make sure all the dials are off. While the grill is still slightly warm, turn off and disconnect the propane tank. Regular grill cleaning greatly reduces the risk of a grease fire. Make a habit of doing it after each time you use your grill.

2. Clean the Inside
Wearing work gloves, remove the grates and metal plates and put them in the bucket of hot soapy water. Loosely cover the heating elements with foil. Use the grill brush to scrub the underside of the hood and the inside walls. Wipe down the scrubbed walls with damp paper towels. Remove the drip pan and empty it into a trash can before putting it in the soapy bucket. Remove the grates, plates, and drip pan and scrub with the grill brush before rinsing them with the hose. Dispose of the foil and scrub the elements with the grill brush. Replace the grates, plates, and drip pan before reconnecting the propane tank.

3. Clean the Outside
If your grill has a cabinet, remove any leaves and debris using the whisk broom. Use the stainless steel wipes to clean the outside of the grill and the cabinet.
Make a habit of following through with a thorough grill cleaning each time you use your grill in order to reduce the risk of a grease fire. Fire cleanup is time consuming, but you can work with a fire damage restoration specialist to ensure it's done safely and thoroughly.

Trust the Experts: How a Restoration Expert Cleans Sewage Damage

9/22/2020 (Permalink)

How a Restoration Expert Cleans Sewage Damage

The sight of a commercial property flooded, especially with sewage, must devastate the property owners and managers. Sewer cleanup becomes the only thing that matters in the hours that follow such a disaster. However, while tempting to suit up and remove the problem yourself, it is often better to allow an expert to handle the cleaning and restoration work. Sewer water, whether from a flooded toilet, or a backed up drain, has contaminants that require proper containment and removal. Although, several other reasons exist to hire remediation professionals.

  • Insurance coverage
  • Quick Response
  • HVAC systems affected
  • Scope of damage
  • Safety of Occupants

Whatever your reasons, certified experts can mitigate further loss with reduced risks to personnel or occupants. The process is likely the same for sewage removal regardless of the company you choose because of state regulations. However, to prepare you for the treatment and renovation of your facility, it is best to understand the process.

Prevention of Cross-Contamination

The first step in sewer cleanup from a backup is to prevent the cross-contamination of other untouched areas. Therefore, a remediation team will come in an put up plastic sheeting while also designating clear paths into and out of the contaminated zone. This preparation prevents the pollution of clean rooms, either carelessly or inadvertently, by dirty containment suits or waste removal bags and disposal containers.

Removal of Wastewater

Once the team has sealed the site correctly, they will remove the wastewater with a variety of pumps and shop vacs. Also, the certified specialist can collect any remaining waste into containment bags for disposal. Following the water removal, the hired team will try to discern between salvageable and unsalvageable items with your help.

Demolition, Disinfection, Cleanup and Restoration

When the facility or the affected area is clear, the crew may demolish walls, fixtures, flooring and other contaminated items, preparing for the restoration. Then, they can move forward with multiple disinfectant efforts to make sure the property is ready for reconstruction and the return of your occupants.

While a sewer requires immediate action, leave it to the professionals. If you experienced a sewer backup, then contact a Brookhill,NC, remediation specialist.

5 Easy Ways to Keep Your Restaurant Mold Free

9/3/2020 (Permalink)

Humidity control icons Take active measures to reduce the humidity levels in the building

Ways To Keep Your Restaurant Mold Free

The foodservice industry is a fast-paced, high-pressure environment that can cause a lot of stress for those involved. Restaurant owners already have a lot on their plate to worry about and you certainly don't need to add unwanted mold growth to your list of stressors for the week. The best way to avoid this issue is by taking preventative measures. Follow these steps to help keep your restaurant in Wilmore, NC, mold-free. 

1. Actively monitor humidity levels: A busy kitchen generates a lot of heat; stoves, ovens, fryers, and dishwashers all running simultaneously creates a high humidity environment. Take active measures to reduce the humidity levels in the building to help prevent mold growth. 

2. Check damp areas regularly: Perpetually wet areas, such as the dishwashing station, are at particularly high risk. Mold thrives in dark, damp places and overlooking even a small puddle could be your downfall. It's also important to thoroughly clean and repair places with water damage before they become moldy.

3. Don't neglect the hidden spaces: Just because you can't see it, doesn't mean that mold isn't there. Perform routine mold inspections for all the tiny nooks and crannies in the restaurant. Make sure to check ceiling tiles, air conditioning ducts, and other hidden places.

4. Keep the refrigerator clean: Remembering to clean less than fresh food out of the walk-in fridge is an easy task to overlook. Older food items can become buried underneath new, fresher orders. These rotting ingredients turn into an ideal breeding ground for mold spores, eventually contaminating the fresh food as well.

5. Enlist professional help: You can never be too careful when running a restaurant. It's worth it to invest in hiring professionals to perform periodic mold inspections. You do not want to become known as the business that poisoned the whole town.
Restaurant owners have a lot to worry about already without having to concern themselves with unwanted mold growth. Keeping up with these tasks can certainly help prevent mold contamination, but they can't guarantee 100% safety. It's important to contact mold remediation experts if you do uncover a mold issue in your restaurant.

How To Stop a Commercial Toilet from Flushing Too Often

9/3/2020 (Permalink)

Toilet, Flushing Water, close up Toilet troubles can cause businesses to temporarily shut down

Steps To Take To Make Your Toilet Work

A business needs clean and functioning bathrooms. Whether it’s a private office space or a location that relies on customers to make a profit, a clean bathroom is an indication that a business is on top of its game. A toilet overflow can be devastating to an enterprise’s productivity. Fortunately, there are steps that people can take in an emergency to get their toilet working like a dream.

Identify the Problem
Commercial water experts in Pine Harbor, NC, specialize in the intricacies of toilets. A toilet flood can result from:

  • Leaky water tank
  • Algae overgrowth
  • Excessive water level in the toilet
  • Problematic pipes

Other common issues include a toilet making strange sounds or a toilet flushing too often. “Ghost flushing” can be frustrating and distracting to a business concerned with its reputation. Professionals have the tools and expertise to fix a toilet so that nobody else has to roll up their sleeves and do the dirty work. Relying on experts can be a time-saver for busy business owners.

Receive Financial Assistance
Prudent commercial property owners secure insurance when they are opening their business. A toilet overflow or other issue often qualifies for coverage. The right commercial water experts are willing to complete paperwork to help file a claim in addition to whipping out their tools for a repair job or cleaning supplies for a restoration.
It might seem like there is no way to stop a toilet problem once it starts. If a business owner has insurance protection, however, the process can be simple and affordable. Experts can make a toilet work again and clean-up any exterior damage of an overflow or leak.
Toilet troubles can cause businesses to temporarily shut down. Most business owners don’t have the desire to learn about plumbing to prevent a toilet overflow. Experts are a phone call away and can make an incident seem “Like it never even happened.”

5 Types of Post-Storm Content Cleaning You May See at Your Business

9/3/2020 (Permalink)

office furniture, clean office Let us help clean your business

Five Types Of Cleaning Services

After a storm at your Pineville, NC, business, you may find that content cleaning is needed after black water has contaminated the area. Fortunately, a local storm damage restoration service can help. Here are five types of cleaning services that can help get your business running again.

1. Document Restoration
The loss of paper documentation to water damage may seem daunting, but a professional restoration team may be able to salvage your work and save you the headache of recompiling all your data. Damaged paper documentation can be freeze-dried and then carefully restored.

2. Small Item Cleaning
Many business have small items that will need to be cleaned and sanitized as well. A restoration service can sort these by material type and select the appropriate cleaning method for each one. Some will need dry cleaning methods such as with a powder solution, while others can be soaked in a detergent.

3. Furniture Cleaning
Another aspect of content cleaning is taking care of any office furniture. Most items can be wiped off with a rag soaked in a cleaning solution or treated with a cleaning spray. Your restoration professional should know which method is best for each item.

4. Upholstery Cleaning
After a flood, your business may have upholstery, rugs, and carpeting that may need to be cleaned. Restoration professionals should have the tools and fabric-safe cleaners needed to help do this job.

5. Electronics Restoration
Perhaps one of the most important things for running a business is the electronic systems such as computers, phones, printers, and other machinery. Fortunately, many of these items can also be restored with the help of a professional after a flood.
The process of content cleaning can involve a number of steps, but your local restoration service can help with each part of the process. With a little time and work, many of your company items can be restored.

Dealing With Mold in Your Home

8/13/2020 (Permalink)

Black mold on a wall Mold damage in Collingwood, NC

Mold is a common problem for homeowners in Collingwood, NC, to face. If you notice mold in your home, it is extremely important that you contact certified mold experts immediately to deal with it.

What Mold Looks Like

Mold is not always obvious, so it is important that you know what to look out for. According to certified mold remediation experts, the appearance of mold is distinguishable by:

  • Its location in the home
  • Its color (often shades of black or green, but even sometimes red or blue)
  • Its texture (typically slimy or furry)

Where Mold Grows
Mold loves humid, wet areas of the home. These areas include basements, attics, crawlspaces, kitchens and bathrooms. Basically, any area of your home that is prone to excess moisture and leaks is vulnerable to mold.
Keep these areas as clean and dry as possible, especially during the summer months when humidity is the highest. Mold also thrives when there are sources of food present, so be sure to store all of your perishables in airtight containers, disposing of anything that has spoiled. If you found something that you suspect is mold growing on the house structure itself, get in touch with professionals with mold certification right away instead of trying to clean the area yourself.

What Preventative Measures To Take
There are a number of precautions recommended by certified mold experts you can take to protect your house.
Since mold thrives in moisture, it is important to fix any leaks in your pipes as soon as you notice them. Fresh air can also be helpful, so when the weather allows, try opening doors and windows to improve ventilation. Additionally, routine use of cleaning solutions and fungicide is effective at keeping mold at bay, so make sure a good disinfectant spray is included in your arsenal of home maintenance supplies.
If you think your house may have issues with mold, get in touch with certified mold experts so that you can conduct a proper inspection and identify the cause of the problem.

3 Steps To Restore Life After Flooding

8/13/2020 (Permalink)

Sandbags Outside Front Door Of Flooded House A home flood in Arbor Glen, NC

3 Steps To Restore Life After Flooding

No one can ever be completely ready for all of life’s setbacks, and storm damage to one’s home often occurs unexpectedly. Residents of Arbor Glen, NC, know that flooding can happen suddenly and quickly escalate into a home emergency. A home flood can be devastating because while structural damage and loss can be profound, even worse is the loss of heirlooms and memories that can never be replaced. Recovery from water damage should begin with restoration rather than replacement whenever possible. Here are three things that a storm restoration company can do to make this process easier and less traumatic.

1. Temporary Moving
Removing items from the home is primarily important because it helps protect those items from potential further damage that could happen on site. Items can also be sorted through more easily and kept in a clean environment that encourages drying out. Taking inventory of everything that is removed from the house is also essential to managing recovery.

2. Professional Drying of Documents
Some of the most devastating things to lose in a home flood are photographs and important documents. While not everything can always be restored, professionals pay personal attention to each item and use the latest technology to return items to as close to their original state as possible.

3. Restoring Fabrics and Textiles
Clothing, upholstered furniture, and window treatments are a few items that can often be recovered to their original state with proper treatment. Restoration of these items is important not only for appearances but also to eliminate opportunities for mold or stubborn odors to set in.
Damage from a home flood does not have to result in permanent loss of property. Technology has advanced in such a way that there are methods to restore items of value instead of having to replace them. Most importantly, restoration can recover and preserve priceless objects and memories that can never be replaced.

How To Restore the Fabric of Your Business

7/8/2020 (Permalink)

Front part of restaurant burned Commercial fire damage in Brookhill, NC

How To Restore the Fabric of Your Business

After a fire breaks at your business, damage assessment and content cleaning should happen as soon as safely possible. The porous nature of textiles makes them especially vulnerable to soot and smoke odor, and using the wrong cleaning methods can exacerbate these issues. Fortunately, fire restoration services in Brookhill, NC, employ the most effective techniques for dry-cleaning and deodorizing fabric, which can prevent the following:

  • Wasting time
  • Costly mistakes
  • Further damage
  • Insufficient cleaning

Soot Removal
A knowledgeable professional can tell the difference between dry soot and oily soot and apply the appropriate cleaning method. Take clothes, carpets, upholstery, and drapes to your local dry cleaner service. It likely has the tools necessary to remove the fine particles that result from the burning of natural fibers. A high-powered, HEPA vacuum can extract dry soot and prevent it from penetrating further into a fabric.
Care during the soot removal process can also avoid staining the fabric. Dry-cleaning is ineffective for cleaning oily soot, which results from the burning of plastic or rubber. Specialized solutions are needed to penetrate oily soot and remove stains.

Odor Removal
Odors from fire damage can linger long after the completion of concrete repairs. Standard washing techniques are not enough to refresh smoke-drenched upholstery and clothing. Professional fire restoration services can offer ozone treatment, the only effective method of odor removal.
Here's how it works: Ozone molecules are released into an environment where they can react with and neutralize odor-producing molecules in contaminated fabrics. Dry-cleaning or wet-cleaning can then take place without the risk of further embedding the unpleasant scent. Restoration services typically provide content storage for fabric items they remove for treatment until a business is ready to receive them back.
Many businesses are ill-equipped to handle the type of content cleaning that is necessary after a fire. It may seem as though items like fabric furnishings or clothing are beyond repair, but consulting with a recovery service in Brookhill, NC, can prevent unnecessary replacements.

Develop a Robust Contingency Plan for Your Business

6/11/2020 (Permalink)

Contingency Plan Communicate the Contingency Plan

When disaster strikes your commercial building in West Charlotte, NC, the number of issues you must deal with can seem overwhelming. If you have developed a comprehensive contingency plan, it makes the transition much easier for all involved. Your insurance adjuster should be able to identify how the damages impact your bottom line so that you can get back on your feet as quickly as possible. Let's take a look at the key components of a successful contingency plan.

Identify and Prioritize Your Potential Threats

Establish a team to identify all potential risks. This can include such things as the following:

  • Natural disasters, such as floods, fires, and earthquakes
  • Events caused by humans, including accidental and intentional destruction
  • Technological and energy issues, such as infrastructure and electrical failures and cybersecurity

Rate each potential threat on severity and probability of occurrence. Work with your insurance adjuster to determine the approximate financial impact each threat carries as well.

Formulate a Plan for Responding to Threats
Provide enough detail to each threat response so that the plan can be followed smoothly during a crisis. Include proactive measures for resuming operations after the event.

Communicate the Contingency Plan
It is critical to not only train all employees on the contingency plan but also test the response. Schedule drills for responding to emergencies, similar to fire drills. Identify weak areas and revise the plan as needed.

Select an Emergency Restoration Service
Once you've developed your contingency plan, you must select a competent emergency restoration service before disaster strikes. SERVPRO is a top service because of the knowledge and professionalism of the specialists. Restoring property is much preferred to replacing it, and experienced pros have the experience to keep costs down.
When you file an insurance claim, you want confidence that your insurance adjuster has your best interests at heart. Choosing the right restoration service to work along with your adjuster helps you get your business running quickly again.

How to Handle Electronics After a Fire

6/2/2020 (Permalink)

After a fire has occurred in your Charlotte, NC home, it is imperative for restoration efforts to begin right away. What about electronics, though? Even if your electronic devices were untouched by fire, did you know that they could still be harmed by smoke damage?

Here are the two things to remember when it comes to technology during a fire cleanup:

  1. How Electronics Are Damaged

Smoke can permanently damage electronics. At first, it may not seem obvious as to how, but here is what happens when smoke makes its way into your device: keep in mind that technology produces heat, and when smoke covers a device, it can be prone to overheating. If you know about electronics, then you know how damaging too much heat can be. Smoke can filter into the inside of devices and create a black film. The circuits may then short due to the trapped heat inside. Not only is this a fire hazard, but it can leave irreparable damage to your belongings.

  1. How Electronics Are Restored

Fire cleanup and restoration of electronics have to happen, and a specialist should be the one to assess them. You should never put yourself in any danger with safety hazards, and electronics that were damaged are just that. Smoke can corrode internal components and cause failure. You should not handle any device until you have had it looked at by a professional. This means no testing devices, and no shutting them off. Always have someone by with the knowledge to do so.

After a fire, you have a lot to worry about when it comes to the fire cleanup. The restoration after extensive fire or smoke damage is not something you should take lightly by any means. If an item does not look damaged, many will assume it is okay. This is not the case, however, and you should look at electronics, especially after a fire. 

3 Ways To Prepare Your Water-Damaged Carpet for Restoration

6/1/2020 (Permalink)

Standing water on carpet of a room Carpet damaged by water in Charlotte, NC

Three Important Steps To Take Before The Pros Arrive

You've had a pipe break, and now your carpet is more boggy than beautiful. You've called the best cleanup professionals in Charlotte, NC. What do you do next? Here are three important steps to take before the pros arrive.

1. Identify the Water Source
If you haven't already, turn off the main water valve immediately and identify the source of the water. If the broken pipe was attached to a clean water source, you can shift your focus to repairing the pipe and restoring the floor. If the water from the pipe was not clean, additional steps must be taken in consultation with your cleanup specialists.

2. Establish Good Airflow
Good airflow is an important next step in the restoration process. The goal here is to get as much air in contact with the floor as possible. Open windows, turn on ceiling fans, and turn on your air conditioner. Your air conditioner acts as a built-in dehumidifier after a pipe break, pulling moisture out of the air as it runs. Taking these actions to establish better airflow will allow the surface of your floor to begin drying.

3. Remove Furniture From the Affected Area
To prevent damage to your furniture and other belongings, remove them from the affected area. Dry them off as well as you can and move them to another area of your home, preferably outdoors if weather permits. Next, remove anything that may get in the way of your restoration crew as they work. By removing any hindrances from the affected area, you will allow them to focus on restoring your home to its former glory.
You called in the best water damage specialists in Charlotte, NC. You took quick action and followed the steps outlined above. You've done your part and prepared the way for the pros. Consider the pipe break handled. Now is the time to let the professionals make your home look "Like it never even happened."

How a Flood Cut Restores Your Home

5/13/2020 (Permalink)

Large storms and floods often happen without much warning and they can be devastating to a home. They are among the most common disasters to strike properties across the nation, and no areas is immune. When flooding does occur to your home in Wilmore, NC, immediate action should be taken to mitigate damage. A fast response by a local storm remediation franchise that is open 24/7 365 days a year is a good start. A team of trained technicians will come to your home and begin the restoration process with a thorough inspection and assessment, followed by a vigorous and informed action plan. The team will use all available tools of restoration.

Water Removal and Extraction

With a flooding situation, prompt removal of all standing water in the home is a priority. This is accomplished with wet vacuums and is followed by drying and ventilation. In cases where drywall has been saturated, a flood cut or tear out is often necessary. This technique works in the following ways:

  • Technicians identify areas of damage
  • They cut out portions of the drywall
  • They typically make the cut 12 inches above the flood line
  • They restore the wall with new materials

The purpose of the flood cut is to remove any contamination from the floodwaters. The process usually involves removing and replacing insulation behind the wall.

Cleaning and Sanitizing
The restoration continues with a cleaning process that addresses all areas of the home affected by flooding. This includes the contents of the home such as clothes, furniture, and documents. Using specialized cleaning techniques, many items can be restored to excellent condition again. Antimicrobial cleaning agents and equipment such as air scrubbers and fogging devices provide deep cleaning to your home. A thorough job will remove lingering odors from the home. The final steps involve restoration of damaged areas to bring the home back to its original condition.

How To Do a Fire Sprinkler Cleanup in 3 Steps

5/13/2020 (Permalink)

sprinkler head, The device provides protection against fire in a room. Fire sprinkler

Fire Sprinkler Cleanup in 3 Steps

After your company’s fire sprinklers cause flooding at your Pine Harbor, NC, business, cleanup in a timely fashion can be vital to avoid long term damage. Here are three steps that can help you ensure that the cleanup is performed correctly.

1. Contact a Restoration Service

One of the first steps to take after the fire sprinkler system goes off is to contact a local damage restoration company. Whether the sprinkler system reacted to the threat of fire or was triggered accidentally, these professionals can help clean up and restore any related damages. This can include removing flood water and drying the affected area.

2. Remove the Water

It’s important to remove any water as quickly as possible. The longer it is allowed to sit and soak into the property the more likely further damage can be caused. Water can be removed with a pump or water-rated vacuum. You can also use a squeegee to pull it away from walls so it can be absorbed by rags or towels. The restoration team can help with this process and make sure that all flooding is found and removed from the affected spaces around your company building.

3. Dry the Area

The next step your restoration team can help you with is to thoroughly dry the area. This can help prevent further water damage, as well as the growth of any mold. A dehumidifier can be used to help pull any excess moisture from the air which can help the process. Once the space is dry the repairs to your business property can begin.

After the sprinkler system causes flooding at your business it’s important to get the cleanup taken care of as quickly as possible to avoid long term damages. Consider contacting a restoration service for professional help. They’ll have the tools needed to efficiently remove all the water from the area, and ensure everything is thoroughly dried.

The Standards That Guide Mold Cleanup

5/13/2020 (Permalink)

Plastic covers, mold containment concept Mold containment through the use of physical barriers and negative air pressure

Whenever mold is found in your building, and you call in a professional mold remediation franchise, the company is guided by science and experience. The mold standards in place for cleanup and restoration have been established by a rigorous process that involves such organizations as the EPA and OSHA, as well as the Institute of Inspection Cleaning and Restoration Certification. In most cases, these standards serve as guidelines and recommendations, though in some situations they have been adopted in codified regulations. The purpose of the standards is to identify what works best in cleaning and restoration for effective and safe treatment of black mold and other fungus problems.

Mold Remediation

A company that works on mold removal in Pineville, NC, should adhere to the highest mold standards for cleanup. These standards can change as new information and new cleaning techniques are discovered. The mold clean process follows these proven steps for the best results:

  • A fast response to the problem
  • An inspection and assessment
  • Mold containment through the use of physical barriers and negative air pressure
  • Air filtration through the utilization of air scrubbers and HEPA vacuums
  • Mold removal and treatment of mold-infested items
  • Content cleaning

Mold restoration is complete when all areas affected by mold have been treated. There might still be low-levels of mold spores present, but the ability of the spores to spread has been curtailed.

Mold Facts
The mold standards for cleanup and restoration have been developed through a thorough understanding of the organism. Mold thrives on moisture and can quickly spread under the right conditions. Once excess moisture is present, mold can begin to proliferate and expand in as little as 48-72 hours. Taking care of the water problem is one key to mold removal. Though the organism is tiny, it can produce a musty odor and degrade indoor air quality. An informed approach can quickly eradicate a mold problem in your place of business.

How a Fire Can Lead To Water Damage at Your Business

4/21/2020 (Permalink)

Firefighters putting out a fire in a big building Commercial fire in Arbor Glen, NC

3 Ways Damage From Water Can Happen After a Fire

If you’ve experienced fire damage at your Arbor Glen, NC, business you may have noticed that some water damage has also occurred. Fortunately, a local restoration service can help lean up and repair both types of damage. Here’s what you may want to know about three ways damage from water can happen after a fire.

1. Overhead Sprinklers

One way a fire can lead to flooding is when the overhead sprinkler suppression system kicks in. These systems are designed to suppress the fire as quickly as possible and often use less water than other methods, but it’s still possible for the suppressant fluid to puddle in some areas and lead to damage.

2. Fire Hose Suppression Fluid

One of the main ways fire damage can lead to additional damages caused by water is when a fire hose is used to put out the flames. A hose can pump out approximately 500 gallons per minute of water to put out the flames, and this can leave the affected area flooded and lead to possible water damage. Fortunately, restoration services are trained to deal with a variety of types of damage and should be able to clean and repair the property after the fire even if a large volume of water remains in the space.

3. Exterior Damage

It’s also possible for water damage to occur from outside elements such as rain, snow or hail. This happens when the fire causes structural damage that leaves gaps where these elements can get in. if this occurs it’s best to cover over the damaged spaces to help prevent excess damage from happening.

It’s important to know how fire damage can also lead to potential damage from water. This most likely occurs from suppression efforts such as overhead sprinkler systems or a fire hose. It can also happen when structural damage allows rain to penetrate the building. Fortunately, a local restoration service can help clean up and make repairs from both damage types.

Large Projects That Seek To Divert High Water

4/11/2020 (Permalink)

The Thames Barrier in England The Thames Barrier in England

Large Projects That Seek To Divert High Water

Some of the world's largest engineering projects were completed to control high water from inundating areas of land. These projects have occurred in many countries and some are centuries old. They cost large sums of money and involved scores of workers. They usually occur along coastlines, though some are located along large rivers or lake areas. Here are a few of the most impressive flood prevention projects the world has ever known.

The Thames Barrier in England. This massive structure was completed between 1974 and 1984. It consists of hollow steel gates that can be closed to stop flooding. The gates have been used at least a hundred times. Most of the time, the gates are open to allow boat traffic through, but they can be quickly closed to control water levels.

The Delta Works in the Netherlands. The Netherlands relies on a number of structures to prevent high water from flooding the 60 percent of its population who live below sea level. The Delta Works, which refers to many structures across the country, were built between 1950 and 1997. They are a network of gates, barriers, locks, dikes, and sluices. One of these projects, the Eastern Scheldt Storm Surge Barrier, completed in 1986, reduced tidal heights by half a foot.

The Watergates in Japan. This island nation has a long history of building large gates to stop flooding in low areas such as sections of Tokyo. Many of the gates are powered by hydraulic motors that open and close the gates as needed.

As long as people live in low-lying areas, flooding and high water will always be a problem. In fact, a flood is one of the more common problems a business owner will face. The effects can be devastating. To mitigate the expenses of a flood, a storm remediation franchise has the tools and the training to remove water from a property in Collingwood, NC.

How To Take Care of Black Mold in Your Home

3/27/2020 (Permalink)

Black mold on wall on the top it says MOLD Stachybotrys chartarum also known as black mold

The discovery of mold in your home in Collingwood, NC, always causes for concern. If left unchecked, this fungus can spread to many areas of the home, cause damage to walls and belongings. Black mold is a particular type sometimes known as toxic mold. It's scientific name is Stachybotrys chartarum. It often has a slimy, dark appearance. Like all types of mold, it thrives on the presence of moisture. It should be removed from a home as soon as possible. A local mold remediation team that adheres to professional standards of cleaning is an effective way to control mold.

Mold Inspection and Assessment

With black mold, it is a good idea to understand if you have mold, what type of mold is present and how extensive the mold growth is in your home. A home inspection with professional mold testing is a good way to accomplish this. Once the inspection is completed, you should have a better understanding of the following matters:

  • How long the mold cleanup will take
  • How the cleanup process will proceed
  • How expensive the process will be
  • How likely it is that insurance will cover some of the costs

Mold thrives on moisture and high humidity, so part of the efforts to contain mold will concern the elimination of too much water. Common sources of moisture include a recent flood, a plumbing problem, a roof leak or standing water.

Mold Remediation

Whether your home is infested with black mold or some other type, the goal of the cleanup process is to remove as much of the fungus as possible and to take care of any moisture issues. A thorough job will usually be effective in preventing the recurrence of the problem. The home should be returned to a pre-mold condition and look and smell "Like it never even happened."

Fire Damage Restoration Tips

3/24/2020 (Permalink)

Kitchen burned Kitchen fire in Charlotte, NC

Fire Damage Restoration Tips

Fire damage and loss can be devastating on a personal level. However, it also has the power to impact entire neighborhoods and people beyond those immediately affected. Whether fire loss involves a single-family home or commercial fire damage where hundreds of people are affected, the restoration process will determine how well and quickly recovery can occur both structurally and emotionally.

The restoration company selected will coordinate with the many subcontractors responsible for fire cleanup including remediation of soot damage, smoke damage and ensuring that air quality is pristine before individuals reenter the structure. Despite best efforts, any fire and the restoration process can be stressful. The goal is to minimize the impact on the individuals involved and come up with a viable plan that will achieve the desired results in a timely manner.

A Fire in A Home

A fire in home is similar to a fire in business discounting the scope of the fire damage. Fire loss will include soot damage, water damage, smoke damage and partial or complete destruction of property that will have to be remediated and/or replaced through fire cleanup. Air quality will be a primary concern, however, since a side effect of fire damage can result in debilitating and long-term physical disabilities if residue is inhaled.

A Fire in Business

Commercial fire damage is similar to a fire in homes in that the contents of the structure will also be negatively impacted by fire damage, soot damage, smoke damage, water damage, and poor air quality. With commercial fire damage, fire cleanup will be more extensive and could take significantly longer than remediating a fire in homes. Fire loss as a result of a fire in business can also be extremely costly not only in equipment but in lost files and information that are critical to running the business.

Whether the result of a fire in business or a fire in homes, fire cleanup and remediation is extensive and will involve the assistance of many subcontractors. The restoration agent assigned to your case will deal with the aftermath of fire damage and fire loss by coordinating the fire cleanup efforts with the subcontractors needed to ensure the structure is returned to the same condition it was in prior to the fire.

The restoration team will eliminate all signs of fire damage, soot damage, smoke damage, and water damage. Equipment and furnishings destroyed as part of the fire loss will be replaced and air quality will be restored. The goal of the restoration specialists is to have residents of homes and employees of commercial businesses return to their structures with a positive outlook on the future.

Commercial fire damage, as well as fire damage to homes, are devastating not only in the loss of property but on an emotional level as well. Soot damage, smoke damage, water damage, and the residual poor air quality makes the efficiency of the restoration process all the more important. Whether a fire in business with the resultant commercial fire damage or fire in homes with the emotional toll taken on families, a good restoration company can minimize the effects of fire loss on those involved.

Flood Prevention Measures Your Business May Have

3/17/2020 (Permalink)

A sump pump installed in a basement of a home with a water powered backup system Installing a sump pump in a basement area may help stop flooding

3 Prevention Systems Your Business May Already Have In Place

A business in Brookhill, NC, may find itself in danger of flooding from high water. Fortunately, a local storm damage restoration service can help with restoration if damage does occur, but you may want to consider mitigation steps before the storm arrives. Here are three prevention systems your business may already have in place.

1. Sump Pumps

In some cases, the installation of a sump pump in a basement area may be able to help stop flooding. These units are designed to help regulate water flow, and when properly maintained can help keep an area free of pooling water.

2. Drainage

Another feature to consider for protecting your company property from high water is the drainage system. Proper drainage is important for flood prevention as it can help direct the flow of water away from the property. Drainage systems may include roof gutters, landscaping features such as a slope or rain garden, drainage ditches, and sewer drains. All of these provide safe areas for storm water to flow into instead of puddling around the business property.

3. Backup Systems

For a business having a backup system in place for any electronic data can be an important step for protecting the company against flooding. Theses systems may include cloud storage or a server where all the data can be stored independently from the actual computers. This way if the electronics themselves are damaged you know the data is safe. It’s also important to note that in some cases a restoration service may be able to restore the electronics depending on the damage severity.

It’s not uncommon for high water to lead to flooding. In many cases, a business property may already have some mitigation steps in place. These may include a sump pump, drainage systems, and backup systems for any electronics.if flooding does occur a restoration service can help repair any damages.

Here’s How to Fix a Flooded Basement in Your Home

2/19/2020 (Permalink)

Completely flooded basement. It is visible line showing maximum water level higher than 7 feet. Flooded basement in West Charlotte, NC

Here’s How to Fix a Flooded Basement in Your Home

A basement is an excellent addition to a house in West Charlotte, NC, but they are more prone to being flooded than above-ground areas, of course. If you have a basement flood, it can cause damage to everything there, including

  • Wood and drywall
  • Carpets and furniture
  • Appliances
  • Stored items

You’ll need to decide if you require professional restoration or if you can fix things yourself. Also, there’s definitely some do’s and don’ts for what to do first.

Utilities Can Be Particularly Dangerous During a Basement Flood

A flood can short your wiring out or cause dangerous shocks if you contact it. Also, if it makes contact with gas appliances, it may cause a gas leak.
If you smell the “rotten egg” scent of gas after a flood, immediately drop what you’re doing and get outside. Quickly open any doors and windows on the way out if you can safely do it, but most important is to get out! Also, tell everyone else to evacuate. Call 911 immediately, and, if you can safely do so, turn off the gas at the meter.
If your service panel isn’t in the basement, you should go to it and turn off all power to the affected area as soon as possible. If the water is over the outlets, you’ll need to have the service meter pulled by an electrician or the fire department before you step in it.

Some Repairs Will Typically Require Professional Help

Many basements have cinder block walls, which may be fine in low-level flooding. However, if there’s wood trim, drywall or if the water level has reached the outlets, you should consult with an expert water damage restoration company. Also, heavy flooding can cause even cinder block walls to become structurally unsound, and that must be inspected. In some cases, insurance coverage will pay for much of the damage.
If you have a basement flood in West Charlotte, NC, you best bet is to call a certified restoration company as soon as possible. The longer water sits, the more damage it does, and they have special devices to remove moisture quickly.

What Type of Smoke Detector is Best for Your Home?

2/19/2020 (Permalink)

Dual smoke detector Dual sensor smoke alarm

One important factor that can make a difference in the loss of life in a home fire, is a working smoke alarm. Many people neglect this important facet of home safety. A common reason is that the alarm has gone off and a startled resident removes the batteries, rendering the alarm useless.

The Difference Between Alarm Types

There are basically three types of smoke detectors manufactured for use at home. They initially react to different stimuli. Here is some information to help you decide which smoke alarm works well for your home in Brookhill, NC.

1. Ionization Alarm
These alarms tend to have a quicker response to a flaming fire. This may be a good choice for a cooking or grease fire in the kitchen area, or where curtains may start on fire from a space heater.

2. Photoelectric Alarm
Responding more quickly to smoke, an alarm with a photoelectric sensor can be helpful for a smoldering fire, such as in a fireplace or mattress.

3. Dual Sensor Smoke Alarm
This alarm combines both the photoelectric and ionization type sensors and could be useful in several areas of the home.

Placement is Critical
When it comes to fire safety, it may be of more importance where the detector is located, than which type is used. It is recommended that an alarm is placed outside each bedroom, near the kitchen, the laundry room and on each level of the home including the basement and above every stairway in the home. Whether they are hard wired or battery operated is not of as much importance as that they are functioning properly.

If a fire does cause damage within your home, call on the fire restoration professionals in Brookhill,NC to help with assessing damage and cleaning up fire and water damage. Properly installing a smoke alarm at each key point, however may alert you to any fire before significant damage can be done.

Common Causes of Flooding in Commercial Buildings

1/29/2020 (Permalink)

Broken floor due to broken water pipe in an office A broken pipe is one of the most common culprits of water problems in the office

What Causes Water Damage Issues

In some places, water is a welcome sight. Your office isn't one of them. If you see water on the floor, dripping or running from the ceiling, or coming out of the walls due to a broken pipe, you know you've got a potential disaster on your hands. You need to act quickly and get a professional water removal company on the case. Before you ever arrive at this point, it's helpful to know what typically causes water damage issues.

Toilet Overflow

Most people have probably dealt with an overflowing toilet before. This can be a risky situation, as the water could contain human waste and other hazardous materials. This flooding problem can start due to the following causes:

  • Not enough water in the tank
  • A clogged drain line
  • Backed-up sewer line

Sprinkler Problems

If a fire starts in your Berryhill, NC, office, you're thankful for the overhead sprinklers. Of course, these devices can also ruin your walls, flooring, electronics and documents. Inspect your sprinklers regularly to make sure they work correctly. If they do come on, start the water repair process as soon as possible.

Pipe Issues

A broken pipe is one of the most common culprits of water problems in the office. Pipes under sinks, in the ceiling or inside walls could be leaking for weeks, months or even years before you notice there's a problem. Over time, the water could cause widespread damage and lead to mold growth. Proper upkeep and maintenance of the plumbing system's pipes are critical.

Water Line

The city's main water line into your building can experience problems from tree root growth or wear and tear. A break in this line could create severe flooding. It's good to have a qualified professional regularly inspect the main water line.
Don't let a broken pipe or other office issues leave your work area in ruins. Be aware of these flood-causing sources and be diligent about maintenance.

How the Pros Respond to Large-Scale Disasters

1/24/2020 (Permalink)

Picture of SERVPRO crew ready to asses flood damage from a storm Storm team ready in Charlotte, NC

You dread the thought of a natural disaster or some other incident damaging your office building. Unfortunately, despite your best efforts, emergencies can occur and threaten your safety and the wellness of your business. Even in the wake of a catastrophic loss, you can take comfort knowing that a professional cleanup and restoration team is just a call away.

What the Pros Can Offer

If something such as flooding, severe thunderstorms or fires threaten your workplace, you need an experienced disaster relief team to help you rebuild. This is not a task you could do on your own. Professional crews give you the following benefits:

  • Timely, fast response
  • Industry-standard tools and techniques
  • Efficient cleanup and restoration methods

All Hands on Deck

Living and working in Charlotte, NC, you know that storm damage can be common. The effects can be significant, especially when multiple businesses are affected. Some cleanup companies may feel overwhelmed at the prospect of responding to the damage. The best companies, however, mobilizer their crews and send multiple teams to the area. Under the direction of the home office, individual franchises will combine their strengths, bringing skill, dedication, and equipment to the disaster location.

The Process

The cleanup crew will follow the same guidelines in a catastrophic loss as it would for a smaller task. The technicians start by evaluating the damage and inspecting the cleanup area. Next, the team will share the restoration plan with you and will coordinate with the property insurance agents so you can file a claim. The next step is cleaning up the damage, whether this is removing water or soot from a fire. The technicians will then sanitize the affected area, followed by rebuilding and restoring materials such as walls, flooring, ceilings, and roofs.
For a catastrophic loss, you can call upon skilled professionals to get your business back on track. You can have peace of mind no matter how bad the damage is.

Preventing Frozen Pipes This Winter

1/10/2020 (Permalink)

Pipe insulation Insulate pipes that pass through unheated areas of the building

As the weather turns colder and the snow piles up, it’s important to understand how the changing seasons affect your facility’s maintenance routine. Winter poses different hazards and there are different methods of preventing them. Keeping your building warm and dry means understanding these risks and doing the work that will protect you from them. Let’s talk about how to prevent frozen pipes, which can burst and lead to water damage indoors.

Tips for Preventing Pipe Freezing

Use the following tips to help prevent issues with pipes freezing:

• Keep the thermostat at the same temperature day and night.
• Add insulation to crawlspaces and utility access areas.
• Insulate pipes that pass through unheated areas of the building.
• Increase ventilation to pipes in kitchen and bathroom areas.

The general rule you want to follow is this simple: Making sure your pipes receive the benefit of your regular HVAC climate controls will prevent ice from forming in them. That’s why it’s important to check on insulation and to keep your temperature controls at a reasonable setting day and night. Temperature fluctuations in the main work areas are amplified in crawl spaces and other less-insulated parts of the building.

Pipes Freezing in Extreme Temperatures

No matter how hard you try to prevent frozen pipes in Prineville, NC, the winter weather occasionally just throws you a curveball. That means there’s a chance an extreme cold period could overcome your prevention measures, especially if that cold snap is more drastic and longer than usual for Prineville, NC. When that happens, it’s important to have an emergency plan.

This emergency plan needs to include local restoration experts who know how to deal with a burst pipe, so you know that you will get help with cleanup and with water line repair afterward. If you work with your insurance company and plan, it’s easy to make sure your choice will be covered, too, so you have an easy-to-follow plan of action when an emergency strikes that will help your facility bounce back after an emergency.

Your Brief Guide To Making a Flood Damage Claim

1/10/2020 (Permalink)

Home flooded Flooded home in Pineville,NC

Flood Damage Claim

If your Pineville,NC, home was involved in a flood, you need to act fast to prevent secondary damage and additional loss. In addition to contacting your local flood damage restoration team, you also need to make a flood claim. Filing a storm damage insurance claim entails the following:

  • Notify your insurer regarding the damage.
  • Document the damage.
  • Complete a Proof of Loss to back your claim.
  • If necessary, ask your restoration team for detailed documentation to further back your claim.

You can begin the cleanup process as soon as possible, and you should. The worst thing you can do for your home is to put off the salvation process, as doing so may result in secondary damage, rot and deterioration of building materials.

Notify Your Insurer

First and foremost, you need to contact your insurance agency to file your flood claim. Before you call, make sure you have your policy number, the name of your insurance company, and your contact information at the ready. An adjuster should contact you within a few days. The long wait time is precisely why you should begin restoration efforts immediately, and before waiting to hear back from your adjuster.

Document the Damage

Remove all undamaged property from the flooded area immediately, if it is safe to do so. Next, take inventory of damaged property, which should include possessions and structural damage. Take photographs if possible and make a list of all items that are lost or destroyed. Make note of the value of the property and, if you have them, include receipts with your claim. This step will help you prepare your repair estimate.

Complete a Proof of Loss

Your adjuster should help you complete a Proof of Loss. This document is a sworn statement of the amount you claim to have lost and should be filed along with any supporting documents. In addition to documentation, your Proof of Loss should contain details set forth in your flood policy.

Filing a flood claim is a fairly straightforward process. However, if you need help with it, a flood damage restoration team can help.

Routine Inspections are Crucial to Mold Prevention

1/10/2020 (Permalink)

Young Woman Looking At Mold In Cabinet Area In Kitchen Leaky plumbing is one of the leading causes of mold growth

Routine Inspections are Crucial to Mold Prevention

While most business owners understand that water damage is the main contributor to mold development, what do they do to prevent it from happening? Annual inspections? While examining a property once per year is an excellent start to mold prevention, it is surely not enough. Most mold mitigation experts in Charlotte, NC, recommend inspections become a routine part of building maintenance, especially of five essential items and areas.

  1. Plumbing
  2. HVAC and other appliances
  3. Roofline
  4. Trim work and seals
  5. Foundation


Leaky plumbing is one of the leading causes of mold growth. Unfortunately, in most facilities, the majority of water lines are hidden in wall cavities, meaning that leaks go unnoticed, and mold develops uninhibited. Therefore, to protect against such events, it is necessary to have inspections of your building's plumbing at least once per year.

HVAC and Other Appliances

Water dependent appliances and other systems, like HVAC or AC units, can lead to the development of mold because of leaks or condensation buildup. Therefore, make it routine to pull out certain appliances, inspect systems and check for leaks and moisture buildup.


Your building roofline is one of the most exposed to the elements, making it a prime target for exterior water damage. While many commercial properties have drop ceilings that hide any potential problems, it is necessary to inspect the roof, attic and ceiling monthly for signs of damage.

Trim Work and Seals

Another problem area for water penetration is around doors and windows. Seals and weather stripping do not last forever, and it is vital to maintain these waterproofing elements to minimize the risk of mold development within the property.


How long has it been since the gutters and downspout around the property were cleaned? These systems should be cleaned at every change of season to ensure they continue to function correctly. Gutters that are allowed to clog will permit water to seep into the foundation through to the basement, possibly causing mold.
Mold prevention is about diligence and commitment to schedules. Create a calendar for property inspections and stick to it.

How Large Cities Plan To Thwart Flooding

12/24/2019 (Permalink)

Wall of sandbags Common in the United States is the buildup of sandbags as a temporary barrier

Ways Large Cities Safeguard Themselves from a Deluge

As urban areas continue to grow, the additional pavement and buildings can create issues for rain drainage. Without enough proper slopes, ponds or grassy areas, the high water increases, posing impending flooding threats; therefore, business owners in Pineville, NC, should be aware of methods to deter this problem, protecting their assets and land. Here are several ways large cities safeguard themselves from a deluge.

1. Sandbag Walls

Common in the United States is the buildup of sandbags as a temporary barrier. The accumulated weight and height helps to stop flooding. People place the sacks tightly together, forming a tall obstacle. When done properly, the structure diverts the stream away from the premises. As the hurricane approaches, usually city governments offer them at certain locations. They can also be bought at the local hardware store. If it's penetrated, contact a water remediation company to evaluate the rooms.

2. Permanent Dams

Many low lying areas need a permanent structure, offering a higher level of security from high water. These are essentially massive walls designed to block rising streams and oceans. The city exists on one side while the reservoir houses the surplus rainwater on the other. States such as Louisiana, Nevada, and Texas make use of these barricades. While at times they can be penetrated, they offer a line of defense.

3. Movable Barriers

A modern take on the dam is the movable barrier. These are ideal for locations that still need to allow transportation through a river or outlet, but, at times, must close it off, establishing flood prevention. Several areas of Europe have crafted these structures. Japan, for instance, installed hydraulic gates so they are not reliant on electricity. During low tides, the gates remain down, permitting ships to travel through. When an opposing threat arrives, the doors close. It has become versatile and effective.
Be aware of the high water's danger to your company, and the efforts used to keep it safe. In larger areas, the government may have actions designed to assist you.

3 Types of Damage Your Building May Have After a Fire

12/23/2019 (Permalink)

The front of a restaurant damaged by fire Commercial fire damage in Pine Harbor, NC

3 Types of Damage Your Building May Have After a Fire

If you experience a fire in your building in Pine Harbor, NC, then you could have a significant amount of damage to deal with. While you are likely familiar with the devastating effects a fire can have on your business, you may not consider the different types of damage, including unexpected water damage, that you could be left with.

1. Damage From Flames

The most obvious type of fire damage you will have is from the flames themselves. This is considered primary damage while the other types are secondary. This will often affect your building in the most significant way, as it can ruin both the structure of the building as well as the belongings inside. In severe cases, you may have missing areas of walls, floors, and roofs.

2. Damage From Smoke

While not necessarily as devastating as fire damage, smoke damage comes with its own fair share of trouble. Smoke and soot can travel through the air and will sometimes affect a much larger area than that of the flames. It carries acidic components that, if not cleaned quickly, can cause corrosion. It can easily enter electronic devices, so these should not be used until they have been examined by a professional. Smoke can also create lingering odors that may need to be removed with air cleaners and filters.

3. Damage From Water

You probably don’t associate this kind of damage with fire, but if the flames were severe enough to require the use of a fire hose, then there will be a significant amount of water in your building afterward. This can contribute to mold growth and damaged materials if it is not removed right away.
If your building has been affected by fire damage, you should contact a cleanup and restoration service to have it taken care of as soon as possible. They will perform mitigation to prevent further damage before beginning work on repairs. They can also salvage some belongings that have been damaged by smoke and water.

How To Repair or Replace a Leaking Toilet

12/12/2019 (Permalink)

Leakage of water from a toilet due to blockage of the pipe Leaking toilet in Wilmore, NC

Steps You Can Take To Repair or Replace A Toilet

You have heard about toilets overflowing, but did you know that they can also leak? A leaking toilet can quickly damage your Wilmore, NC, home. Luckily, there are steps you can take to repair or replace the toilet.

Locate the Issue

First, you need to determine exactly where the leak is. You can do this by looking for the source of the water near the toilet. If the water is primarily puddling around the base of the toilet, the issue is probably with the wax seal.
Water leaking from under the toilet could just be a sign that the bolts holding the toilet to the ground are loose. Try tightening those bolts to see if that fixes the issue. If this doesn’t work, you may have to replace the wax gasket.

Repair the Toilet

Before you change the wax seal, you need to locate the toilet's shutoff valve and turn off the water. Next, flush the leaking toilet to drain as much liquid from the bowl as possible. Use a sponge to sop up any extra fluid.
You can then loosen the compression nut on the valve to disconnect the tube that supplies water to the toilet. Hold the rim of the bowl and rock it back and forth to break off the wax seal. You can then scrape off and replace the seal.

Replace the Toilet

If the toilet repair doesn’t work, you should try replacing the entire apparatus. Remove the old toilet as described above. To put the new one on, simply put the toilet onto the gasket and put the washers over the bolts. Press down onto the bowl to compress the gasket before tightening the nuts.
A leaking toilet is a messy problem to have. Once you have repaired or replaced your toilet, you still have to deal with the puddles on the floor of the bathroom. Thankfully, water damage restoration specialists can help dry and clean off the area.

5 Things To Know About Smoke Detectors

11/27/2019 (Permalink)

smoke alarm in ceiling Installing the right smoke alarm for home or business is critical to ensure your family is safe

Every homeowner in Charlotte, NC, should take the time to have a smoke alarm installed in their place of residence. Many fire restoration professionals recommend this important safety step for helping to prevent fire damage. There are several things you should know about smoke detectors when choosing the right fit for your home.

1. There are Several Types

The smoke detector is an important tool for fire safety, and it's important to remember that there are several types available. Some are battery-operated, and some tie to your home's electrical system to keep them running. Smart alarms can even send alerts to your phone in the event something should happen.

2. Where They Should Be Located

Many experts recommend that a smoke detector be located inside each bedroom, the hall outside the bedrooms, and in any common areas such as the kitchen. You may want to make sure that every family member knows where these are located in your home.

3. They Will Require Some Maintenance

A smoke alarm will require regular maintenance. This includes changing the batteries at least once a year, keeping them free of dust, and replacing them at the end of their lifespan.

4. They Do Have a Working Lifespan

Regardless of your alarm type it's important to remember that these tools to have a lifespan. Make sure to read the manufacturer's instructions so that you will know when it's time to replace the unit. In many cases this is about every ten years.

5. Know What To Do When They Sound

It's also important to have a plan in place in case the smoke detector should go off. Make sure every member of your family knows where the nearest exits are, and where you alone meet up after you've safely made it outside.

When selecting the right smoke alarm for your residence keep in mind which type you prefer for your particular home style and needs, what the working life span is, and what type of maintenance your alarm will require. You should also have a plan in place in case your alarm should sound.

How To Get Rid of Mold Smells

11/27/2019 (Permalink)

Mold Smells

Do you have mold in your home? There aren't always visible signs to warn you of this unpleasant intruder if the problem is hidden in a crawlspace, behind the walls, or in an unused corner of the basement. However, effective mold remediation should be handled quickly. Mold releases mycotoxins that cause distinct odors, so when you notice any of the following smells, contact a professional:

Earthy, damp, and decaying smell
Wet dog,
Soggy clothing, dirty socks, musty laundry
Old books and papers, aged boxes of documents

Although these smells are very different, they could all point to a mold problem.

Identify the Source of Trouble

When mold remediation professionals arrive at your home to get rid of the nasty mycotoxin-created, musty odor, they'll look for the cause of the problem first. This means identifying how moisture is getting into your home, such as through clogged rain gutters or broken seals on vents.

Complete Repairs

After finding it, the next step is cleaning up the leak causing that musty odor. Any broken seals, leaky pipes, open windows, or cracks in your foundation must be addressed for success with the rest of the mold remediation steps.

Dry Out the Area

Next, the professionals may bring in dehumidifiers and heavy-duty fans to increase ventilation and to thoroughly dry out the affected areas. It's important that professionals complete this step because of the precautions they take to prevent mold from spreading throughout your home.

Kill Mold and Lingering Spores

After completely drying out the affected areas of your home, professionals will use specialized chemicals to kill mold. Depending on the type of mold in the home and the extent of mold damage, other cleansers or additional machinery, such as a HEPA air filtration device, may be brought in to complete mold cleanup and remove any lingering smells.

Mold often sets up home in out-of-the-way corners, making it challenging to see. If you recognize any of the scents given off by a mycotoxin, act right away to protect your Charlotte, NC , home and family.

How a Flood Cut Benefits Your Home

11/15/2019 (Permalink)

Flood cut performed in a home and air movers placed for drying up affected area Flood cut done in an Arbor Glen, NC home

If you have never heard of a flood cut, don't feel bad. Most people are unfamiliar with this technique used after flooding has invaded a property. It is normally undertaken by a disaster recovery team when water has soaked and ruined a portion of a home. It is essentially the removal of drywall that has been damaged by water, and the cut is typically made 12 to 18 inches above the damage. It is performed for two main reasons: first, to remove damaged and contaminated drywall, and second, to provide access to the area behind the drywall to address hidden moisture issues. A flood cut may also be called a tear out, since the drywall must be completely removed.

When Is a Flood Cut Needed?

When flooding happens in Arbor Glen,NC, the damage to a home is different in each situation. A flood cut is necessary if any of the following conditions are present:

  • The damage to drywall is extensive
  • Insulation is attached to the drywall
  • Sewage water is involved
  • Water tainted with chemicals is present

Water contamination makes the materials in your walls no longer salvageable. There is a worry of lingering health effects and odors. A complete tear out of affected materials is the sure way to restore your home to good condition again.

When Can a Flood Cut Be Avoided?

If water damage is minimal, the water is clean and no insulation is present, it's possible the drywall can be adequately dried out. Another important factor is the speed in which the flooding was addressed. Quick action and professional water removal techniques increase the chances of the drywall being saved. A number of methods can be used to eliminate moisture both in the wall and behind the wall. In some cases, special devices are used to measure the level of humidity in a room. With the right steps, water damage can be made to look "Like it never even happened."

3 Non-Sandbag Solutions for Flooding

10/29/2019 (Permalink)

A lot of sandbags As a business owner you may be looking for alternate options to the use of a sand bag to protect your business from flooding

Alternate Methods for Business Storm Protection

For a business in Collingwood,NC, it may be advisable to sand bag the area around the building before a major storm hits. However, many business owners may be wondering if there's alternate solutions to sand bagging, as this process can be time-consuming. Here are three solutions for those who wish to use alternate methods for business storm protection.

1. Neighborhood Fence

Many water damage restoration professionals recommend taking mitigation steps before flooding occurs in order to help prevent long-term flood damage. If you have a large business property, or want to work together with other businesses and community members to protect the entire block, one of the first options you may consider a large-scale barrier. These can often be longer then smaller variations, allowing for a small crew to set up a large-scale barrier to protect multiple buildings.

2. Inflatable Dams

Another possible solution is a series of smaller flood dams designed to protect a single building. These act similarly to sandbags in that they create a barrier against flood water. However, when not in use they often fold to take up less space. Unlike a sand bag these are water-based, meaning that once unrolled they can be filled with water keeping them heavy enough to stay in place, but in many cases faster to utilize.

3. Permanent Dams

A third, more permanent, solution that many people consider is the installation of dams that can be raised in the event of a potential flood. These may be panels that can be installed to lay flat and then can be lifted to form a wall, or length of an absorbent material that swells when exposed to moisture turning into a barrier, and then lies flat as it dries.
As a business owner you may be looking for alternate options to the use of a sand bag to protect your business from flooding. Inflatable dams are similar in concept that can be a larger and filled with water. Similarly, a large scale dam may also protect multiple buildings. You may also choose a more permanent option that can be raised or lowered as needed for areas that experience frequent flooding.

3 Questions You Should Answer to Determine if Your Water-Damaged Carpet Should Be Replaced

10/15/2019 (Permalink)

Broken flooring from broken pipe Broken pipe in Brookhill, NC

3 Questions You Should Answer to Determine if Your Water-Damaged Carpet Should Be Replaced

Water from a pipe break or other accident in your Brookhill,NC, home can cause a lot of damage. Not only can it affect the structure of your house but the belongings inside as well. Many materials inside your house may need to be replaced, depending on the severity of the damage. One such material is the carpeting. If you are concerned, the following questions can help you to determine if it can be salvaged or if it should be replaced.

1. Is There Padding Underneath?

One thing that you should consider if your carpet has been affected by water is whether or not it has padding underneath. Because the padding absorbs a lot of water, it can increase the amount of damage that occurs both in the carpeting as well as the flooring underneath. The good news, however, is that you may only need to replace the padding while the rest may be saved with a thorough cleaning.

2. What Kind of Water Was Involved?

Another important factor is the type of water. If it was from a pipe break, then the water was likely clean and salvaging the material will be easier. However, if the water came from flooding or an overflowing toilet, then it is considered highly contaminated. Because this water can carry bacteria, sewage and waste, it is best to replace the carpeting.

3. How Long Was the Water There?

The longer the water was left in the house, the more difficult restoration will be. If it was there for more than a couple of days, then it is likely that mold will begin to form. This can be difficult to remove from porous materials, so replacement is best in this case.
While a pipe break can sometimes mean you will need to replace your carpet, you may be able to save it in some situations. For the best results, you should contact a water damage remediation service. They will have the necessary skills and equipment to salvage it if possible. They can also make necessary repairs to other parts of your home.

Eliminating Cigarette Odor From Your Home

10/9/2019 (Permalink)

Ozone generator An ozone machine will chemically interact with the smoke to neutralize the odor

Eliminating Cigarette Odor From Your Home

Cigarette smoke in your West Charlotte,NC, residence can linger long after you have aired out the place. Fortunately, there are many home deodorization options available. Every situation is unique, but the following provides a general guideline to eliminating the smoke smell from your home.

Clean The first step in removing the cigarette smell from your home is to clean the surfaces in the affected areas, including the walls and ceiling. Vinegar is a natural deodorizer and can be used in mop water, in washing machines and on a variety of hard surfaces. You may also need to clean the carpet and upholstery. Having the windows open and fans running while you clean will help to further deodorize the area. Make sure to clean everything. Cigarette smoke clings to everything, and the smell will return if you don’t clean thoroughly.

Run an Ozone Machine or Air Purifier If you can still smell the smoke after cleaning, you may need to invest in an ozone machine or an air purifier with a HEPA filter. An air purifier will trap the smoke particles, and an ozone machine will chemically interact with the smoke to neutralize the odor. An ozone molecule has three oxygen atoms. One of the oxygen atoms will attach itself to the smoke particle in a process called oxidation. Oxidation neutralizes the odor. Ozone is a particularly effective home deodorization technique because the ozone can go anywhere smoke goes.

Repaint Unfortunately, cleaning surfaces and purifying the air only go so far. If you are dealing with heavy cigarette smoke damage, there may be layers of smoke odor on the walls and ceiling. In this case, the best way to handle the situation is to repaint. Make sure to use an odor-blocking primer to fully seal in the odor. Otherwise, the smell may seep through the new paint.

Whether you are moving into a smoker’s former home or simply want to remove the smoke odor from your current home, a professional restoration company can assist you in the home deodorization process.

Why You Can’t Just Ignore Mold Growth in Your Home

9/24/2019 (Permalink)

Black mold on baseboard Black mold on baseboard

After a major leak or flood in your home, you may notice spots of dark-colored fungus growing near the site of the water damage. This is black mold, and it can quickly spread throughout your Berryhill,NC, house.

How Mold Grows

Also called Stachybotrys chartarum, the black type of mold can be particularly harmful. As with other types, it thrives in moist areas. That is why mold commonly appears after storms or plumbing overflows. These funguses also can grow near burst pipes or condensation.
Since mold is a living organism, it needs food to thrive. It thus grows quickly on organic materials:

  • Drywall
  • Cloth
  • Wood
  • Carpet

Ignoring mold growth does not solve the problem. You need to take steps to remove the fungus before it spreads.

How To Remove Mold

Since mold does not go away on its own, you have to take steps to address the damage. First, you must find the source of the moisture problem. If you remove the black mold without eliminating the moisture that caused it to grow in the first place, it will just keep coming back.
Once the moisture is gone, you can begin the mold cleanup process. Bleach alone is not sufficient. Chlorine bleach, in particular, does not fully remove mold from surfaces in your home. Instead, you should look for an enzyme-based cleaner. These products are safer than bleach and reduce the chances of the mold returning.

No matter what material you use to remove the mold, you need to protect yourself. Make sure to wear long sleeves, pants and a surgical face mask.
You can probably address small patches of mold in your home by yourself. Extensive cleanup, however, is best handled by a professional. Mold remediation specialists can clean away the fungus and restore any personal items that were damaged. They can also thoroughly dry your belongings to prevent the black mold from coming back.

What to Do After a Pipe Breaks

9/24/2019 (Permalink)

Water standing in a hall of a commercial building Water loss in a West Charlotte, NC building

What to Do After a Pipe Breaks

As a business owner, it can be devastating to find bursting pipes inside of your building. Since the water will continue to gush out of the pipes until the source of the water is turned off, massive structural damage can occur. Unfortunately, a lot of pipes break overnight, leaving a large amount of water by morning. If you have experienced water damage West Charlotte,NC, you need the help of a remediation specialist, a professional company who performs specialized services to return your business to normal.

The Right Processes Are Key

As a business owner, the best thing you can do to reduce damage to your location from bursting pipes is to get a professional onsite. Remediation experts have specialized equipment to speed up the drying process. The longer the water sits, the more damage it can do. Additionally, mold can begin growing on damp surfaces in as little as 24-48 hours. For this reason, it is imperative that the water is extracted and dryer fans are set up before mold has a chance to set in. Your remediation company may perform a variety of specialized services:

  • Water extraction
  • Removal and disposal of damaged materials
  • Fix broken pipe
  • Disinfection
  • Replacing any discarded structural materials

When the entire process is complete, your space should look as good as new.

Immediate Actions to Take

If you find water damage from a broken pipe, the first thing to do is to attempt to shut the water off at its source. Next, call your insurance company and a remediation specialist. The water may be traveling through the building, such as running from the 2nd floor down to the first. While you wait for a crew to arrive, you can move any items that are in danger of water reaching them.
Water from bursting pipes can cause a lot of structural damage. Therefore, the sooner you call a professional remediation company in West Charlotte,NC, the better off your business will be.

3 Reasons to Avoid Driving During a Flood

9/10/2019 (Permalink)

Flooded roadway on top of the picture says "Turn around, don't drown" Never drive through a flooded roadway. Turn around, don't drown

Why You Should Avoid Driving During a Flood

During a storm in Charlotte,NC, it can be frustrating to be stuck inside your home, particularly if it has been damaged. However, it is important that you keep your safety in mind. Driving on a flooded street can be incredibly dangerous and the risks far outweigh any possible benefits. The following are just a few reasons why you should avoid driving during a flood.

1. You Can’t See What’s There

Some flooded roads might look safe to drive on, but that doesn’t mean that they are. In some cases, the water might be much deeper than it appears. Potholes and road damage are often hiding underneath those waters. There might also be debris that could affect your ability to drive safely.

2. You Could Lose Control

Even experienced drivers cannot predict everything that may happen on the road. Just a few inches of water can cause you to hydroplane and lose control of your car. If the flooded street has more water than this, then you are even more likely to have trouble. For most cars, a foot of water is enough to cause it to float. Two feet is enough to do the same to larger vehicles. If this happens, you are likely to be carried away with the water.

3. You Might Damage Your Vehicle

If the safety risk is not enough to deter you, then perhaps the potential damage to your car is. Your vehicle is not made to operate in water, so it does not have anything to protect its components in this situation. If water from the flooded street gets inside the engine, your car will no longer be able to function and you will have a pricey repair bill on your hands.
One of the best travel tips for driving in a flood is to avoid it. However, if you must drive, be sure to do so only on streets that are confirmed to be safe for travel. If the storm has caused damage to your house, a water damage restoration company can perform cleanup and repairs.

What Happens to the Contents of Your Building After a Fire

8/29/2019 (Permalink)

What Happens to the Contents of Your Building After a Fire

If your building in Pineville, NC, catches fire, you can call fire restoration experts to repair the damage and restore the building. What happens to everything inside it, though? Through processes such as dry-cleaning and ultrasonic treatments, your contents can often be restored, too.

When technicians arrive, they start by surveying the fire damage. They look at every item that could have been affected:

  • Computers, phones and other office equipment
  • Inventory
  • Manufacturing equipment
  • Documents and files
  • Furniture and textiles

Each item must be assessed. The items that can be restored are kept for content cleaning; the items that are not salvageable must be thrown away.


Each affected item must be contained so that it doesn't affect other items. For example, the pieces that need dry-cleaning, such as curtains and other textiles, may have to be bagged separately if they have water damage to keep them from fading onto other surfaces.


To keep items safe, they must be stored properly. Content storage is important both before and after an item is cleaned. The cleaned items are kept separate from the rest so that they are not recontaminated by the smoke damage on the others. No item should be moved back into the building until the building's restoration is complete.


The restoration process the technicians choose often depends on the item itself. Items with cracks and crevices where soot can hide are often cleaned using ultrasonic technology, which uses sound waves to loosen the grime. Carpets can be steam cleaned. Documents can be restored using freeze drying techniques. No matter what type of item it is, there is typically a process that can fix the damage caused by fire, water or smoke.
After soot has been cleaned out of your electronics and the dry-cleaning process for your curtains is finished, your items are ready to return to the building. Don't assume items can't be saved; restoration experts may have a way to restore them.

Why Do Water Pipes Make Noise?

8/29/2019 (Permalink)

Water pipe in a walll Are the pipes in your Berryhill,NC, home making strange noises?

Are The Pipes In Your Home Making Noise?

Are the pipes in your Berryhill,NC, home making strange noises? You might be tempted to write it off as the house settling, and while that could be true, it could also indicate that a pipe break will occur if you don't perform maintenance soon. It's better to be safe than sorry, so consider what these noises might mean and then call the plumber.

Humming Noises

Humming pipes likely mean that your pipes are vibrating because they are trying to push too much water through for their capacity. There are some things to keep in mind:

  • It is more common in homes that have well water
  • You'll need to check the pressure or call someone to do it
  • Adjustments are usually necessary if it's more than 55 pounds per square inch

Rattling Noises

Rattling noises may be no big deal, but if they become too severe, they could indicate an imminent pipe burst. This occurs when pipes travel through walls, floors, and ceilings but aren't securely fastened somewhere. The rattling often occurs when water moves through the unsecured pipe. Because they are hard to reach, rattling means you need to call a professional to fix a broken pipe.

Banging Noises

Banging is one of the most common pipe noises. Before you have a pipe break, consider whether the noise is because of an issue with the flow and water pressure. If you've shut off a valve suddenly, it could also indicate trapped air bubbles that cause flow problems. A professional evaluation is almost always necessary if pipes seem to be banging for no reason.

Regardless of the noises your pipes make, it is important to call a professional plumber to avoid a pipe break. The best companies to call are licensed, insured, and provide plenty of ongoing training to their employees. These plumbers are most likely to ensure your home is safe and problem-free.

What Is That Black Stuff?

7/25/2019 (Permalink)

Picture of Stachybotrys chartarum or also known as black mold Stachybotrys chartarum or black mold

There’s slimy, black stuff growing near the pipes in the bathroom of your business. From the little you’ve been told; it could be mold. You have your suspicions as to what it might be, but how do you know for sure? Will it harm your employees? Read on to learn more about Stachybotrys chartarum or black mold.

How Does It Grow?

This type of mold is actually very common. Mold spores enter your place of business from the outside where customers are entering and leaving through the doorways and it can enter through the vents of the air conditioning system. Spores can also ride in on people’s clothing. Once spores attach themselves to moisture-ridden locations, they start to grow. Just like other types of mold, it grows in areas where there could be a moisture problem, such as:

  • offices or rooms with high humidity;
  • water leakage around damaged pipes;
  • suites flooded due to heavy rain; and
  • wet carpet

The persistence of damp and humid areas allows the mold to continue growing.

How To Fight It?

Be proactive to take measures against black mold.

Pay attention to the humidity levels in the building. The amount should be 50% or less. Check your air conditioning system to verify if there is a dehumidifier built-in. If not, purchase one to help with the moisture.
Locate and repair all pipes which have any water leakage.
Clean bathrooms or other high moisture areas with mold-killing products.
Be sure there is adequate ventilation using exhaust fans.
Do not put carpet where there is a possibility of humidity. If there is wet carpeting, pull it out and throw it away.

If you are unsure about a likely issue with black mold and the damage it can cause, a mold remediation specialist in Pine Harbor,NC, can answer your questions. Although mold cleanup may be a costly endeavor, the health and safety of your employees is your priority.

Proper Furnace Maintenance

7/18/2019 (Permalink)

Making sure your furnace is in good condition is one way you can keep fires away

Conscientious homeowners know the importance of understanding potential fire hazards and risks. Your best efforts may not be completely effective all the time, but with prudence, awareness and vigilance, you can increase the likelihood of avoiding fires in your Wilmore,NC, home. Making sure your furnace is in good condition is one way you can keep fires away and reduce the need for fire cleaning.

Leading Causes of Fires

There are many ways fires can start in your home. The more aware you are of these factors, the more prepared you can be. Along with malfunctioning furnaces and other heating issues, there are other potential problem areas to look out for.

  • Unattended pots and pans on the stove.
  • Candles
  • Excessive cords in outlets
  • Poorly maintained fireplaces and chimneys

Change the Filters

It may be easy to forget to replace the filters of your furnace, but this is essential to avoid fires and the need for smoke cleaning. New filters won't only improve airflow, but it will also reduce the risk of fires due to the engine overheating. Make sure you change the filter regularly.

Have It Serviced

At least annually, it's important that a professional HVAC specialist takes a look at your furnace and heating system. This inspection can serve two purposes. First, the technician can detect inefficiencies and make the proper corrections. Second, the tech can spot potential fire risks, including cracks or high gas pressure.

Clean and Watch for Leaks

Oil leaks near the furnace could signal big problems and future fire cleaning needs for oil-based units. If you spot any, you should call a technician immediately. Also, keep the area around your furnace clean and free of lint and other debris.
Though you can find a qualified fire restoration company to handle fire cleaning, it's best to avoid one of these emergencies in the first place. If you're diligent about maintaining your furnace, you significantly reduce the risk of fires at home.

How To Use Landscaping To Limit Backyard Flooding

7/10/2019 (Permalink)

a rain garden allows water to pool and absorb back into the soil

How to Limit Backyard Flooding

Even if the inside of your home remains dry during a rain storm, outside flooding can cause plenty of damage to your Arbor Glen,NC property. Stormwater runoff, particularly in urban areas, can lead to residential flooding and pollution of the city's water system.
Some cities are even charging residents stormwater runoff fees. Thankfully, with some simple changes to your landscape, you can limit backyard flooding of your property.

Rain Garden

As its name implies, a rain garden allows water to pool and absorb back into the soil. For best results, you should put plants with the highest tolerance for wet soil in the center of the garden. Native plants work best, as they require minimal maintenance. Specifically, they require less watering and use fewer pesticides.

Diverted Rain Spout

Using a downspout diverter is a simple way to prevent outside flooding. The diverter should move any excess water to lower ground and away from your walls.

Driveway Changes

While most people think of roofs as a common source of stormwater runoff, driveways can lead to flooding as well. You can add rain drainage to the sides of your concrete driveway. However, your best bet is to replace any asphalt with spaced paving or gravel.

Green Roof

If you do want to make changes to your roof, an ecoroof is a great option. Studies show that green roofs have increased longevity and even reduce cooling and heating costs.

Heavier Mulch

Lightweight mulch spreads quickly during a flood, which can clog drains and make cleanup more difficult. You should thus use heavier hardwood mulches that stay in place more easily.
Using one or more of the above options will limit outside flooding to your property and make the water damage repair process easier. While you may have to spend some money to install these features, you will save on stormwater runoff fees in the future.

4 Reasons Why You Need Fire Insurance

6/27/2019 (Permalink)

Commercial fire damage in Collingwood, NC

4 Reasons Why You Need Fire Insurance

The purpose of insurance is to put the insured property back to its original state. Fires are a common source of a loss, and fire insurance is one of the most critical coverages. If you own commercial property in Collingwood, NC, your structure needs to be insured against fire, and here are four reasons why.

1. To Protect Your Inventory

Your structure the place where you operate your business and house your inventory. Insurance can save the day if its contents are harmed or destroyed by fire.

2.To Safeguard Your Belongings

Even if you do not own the structure, you, at a minimum, will want to protect your and your employees' belongings inside. Contents coverage includes items such as computers, furniture and the like. Having to pay for everything out of pocket in the case of a loss could be financially devastating.

3. To Protect Your Building's Interiors

Smoke damage can wreak havoc on the interior of your building, especially in fabrics and walls. What's more, the work of the firefighters who extinguish the blaze can also inadvertently cause harm to your property. Fire suppressants can cause damage, for example, and the cleanup of those suppressants can be substantial. The water used to put out a fire can also lead to property damage. Fire insurance can protect you against these necessary, but potentially destructive measures.

4. To Avoid Paying for Fire Restoration Out of Pocket

In addition to safeguarding interior items, insurance is also needed to protect the building itself from fire. More specifically, it can protect you when it comes to the replacement cost of building materials and other measures needed to return your building to code. Since building materials increase consistently in price, you want to make sure you are taking this into account when thinking about getting insurance.

Fires can happen at the most unexpected times, so it's wise to be prepared by having fire insurance. When it's time for fire and smoke cleanup, it's comforting to know that commercial building restoration services are Here to Help.

Why Drain Cleaner May Not Be Right For You

6/13/2019 (Permalink)

Clogged drain

Two Most Common Type of Pipes

Most homeowners in Brookhill,NC, have had a clogged drain before. Using different chemicals to fix the blockage can be effective, but you may end up with a problem later on. Most of the time the damage depends on what type of pipes you have. Here are the two most common kind that are found in homes.

1. Metal Pipes

Most older homes contain metal pipes. Because of their age, they tend to be softer and more vulnerable to destruction due to drain cleaner. The chemicals produce heat, which is bad for metal piping. Instead of using a store bought cleaner, you can try to take the drainage system apart yourself to find what is causing the issue. If you feel uncomfortable handling this yourself, or if you don't have the right equipment, consider calling a plumbing professional to diagnose and fix the situation.

2. Plastic Pipes

Plastic pipes often face the same problem as the metal ones. The heat is too much for them as they are also soft. However, there are certain cleaners that may work effectively with this kind. You will need to look at the chemicals and research what is best on plastic. You will most likely want to look for a gentle solution to fix the clogged drain. Again, you also have the choice of attempting to handle it yourself or calling someone who is well versed in sewage cleaning.

No matter how you decide to handle a clogged drain, you shouldn't let it go on for very long. It can lead to more serious issues if left untreated. It is possible that the cleaning solution may help some, but there could be an a larger underlying problem. For this reason, it is usually a good idea to have a professional come take a look so that you don't end up with a busted pipe or water damage in your home.

5 Safety Tips for Using a Space Heater in Your Home

6/6/2019 (Permalink)

Keep your heater at least three feet away from other items

5 Safety Tips for Using a Space Heater in Your Home

As the weather begins to grow colder, you will likely need to heat your Berryhill,NC, home. For many people, space heaters are a convenient and affordable way to do this. However, there are some risks that come with using this kind of heating source. A burned space heater can easily start a house fire so use the following tips to keep your home safe.

1. Turn Off When You Leave the Home

While the idea of returning to a warm, cozy house might sound appealing, leaving your heater running while you’re gone is a serious safety hazard. Always be sure to turn off and unplug the unit before leaving the house. You may want to do this when you go to bed as well.

2. Leave Space Around the Heater

To reduce the chances of a fire, make sure that there is empty space around the heater. This will help prevent the unit from overheating. It is recommended that you keep your heater at least three feet away from other items.

3. Use on a Hard Surface

To prevent an overheated or burned space heater, always use the unit on the surface for which it was intended. You should always place it on the floor instead of on a dresser, table or other furniture. Do not use it on carpeted flooring.

4. Keep Away From Flammable Materials

Because it poses a higher safety risk, you should never use your space heater near flammable materials. Keep it away from combustible liquids as well as curtains and bedding.

5. Don’t Overcrowd the Outlets

To prevent overheating that could cause a burned space heater, you should always plug your unit directly into the outlet instead of an extension cord. When the heater is in use, do not use the outlet for other devices.

When used properly, a space heater can be a great way to warm small spaces in your home. If there is a problem and a fire occurs, a fire restoration company can provide fire and smoke cleanup services as well as any necessary repairs to your home.

5 Tips for Preventing Mold Growth

6/6/2019 (Permalink)

To keep humidity and moisture low, use an exhaust fan during showers and while cooking

How to Prevent Mold Growth

Mold can be a frustrating problem for many homeowners in West Charlotte,NC. It spreads quickly and can be difficult to get rid of. In some cases, you may not even know that it’s there until the damage is quite severe. Luckily, there are a few steps you can take to prevent water damage and the growth of this pesky fungus.

1. Clean Regularly

Mold can be found in many environments, including inside your home. Most of the time, it will not cause you any trouble, and mold prevention techniques can keep it at bay. Keeping your walls, floors and appliances clean will help prevent a growth from forming.

2. Reduce Humidity

Because mold spores reproduce more easily in moist environments, your bathroom and kitchen can be ideal breeding grounds. To keep humidity and moisture low, open a window or use an exhaust fan during showers and while cooking.

3. Repair Leaks Immediately

While you would likely have a large leak repaired right away, it can be easy to ignore the smaller ones. However, even small leaks can cause water damage that contributes to the spreading of mold. You should have these fixed as soon as you notice them.

4. Dry Sinks and Showers After Use

It may seem silly but making sure your sinks and showers are dry after you’ve used them is an easy way to prevent mold growth. Grout or caulking between tiles and the surrounding areas can develop a fungal growth if water is left to sit.

5. Hire Professionals

If you have water damage that you cannot easily remove on your own and fear that it might result in mold, a cleanup and restoration company can help. With their years of experience and access to high-quality equipment, returning your home to its previous condition will be no problem.

Preventing a mold growth is often easier than removing one. Taking steps to reduce the moisture and humidity in your house as well as performing proper maintenance will help keep your home free of fungus.

Eliminate That Nasty Post-Flood Smell From Your Building

5/12/2019 (Permalink)

Water damage in commercial building in Charlotte, NC

Flooding in your Charlotte,NC, office can cause a host of problems. Even minor water issues can leave an unpleasant smell in the building, especially if sewage was involved. Mold growth is another culprit for intolerable odors. Fortunately, there are ways you can remove these unwanted invaders. The key is to hire the right team of professionals.

Recognize Common Causes

Aside from worrying about damaged electronics, documents, furniture, flooring and walls, you’ll have concerns with other effects of flood water at work. The smell this incident leaves behind can be difficult to bear. That odor can come from the following:

  • Water from an overflowing toilet or sewer line, known as black water, carrying feces and other harmful materials
  • Water that has picked up chemicals, which absorb into the walls and floor
  • Water in the building promoting the development of mold

Get an Experienced Professional on the Case

You don’t want to wait to deal with an issue such as sewage loss or mold in your building. It’s important to get in touch with a flood cleanup specialist right away. The professionals not only have a proven track record of handling these problems, but they also have the right skills, techniques and tools to thoroughly and efficiently rid your premises of terrible smells.


To remove the foul smells, the team will use methods such as ozone and other high-powered deodorizers. Rather than simply masking the problem, these tools will absorb the bad smells and neutralize the bacteria that cause the odors.


In order to kill any chances of mold growth, the technicians will also use potent chemicals to disinfect the area where flooding occurred. This will create a safe atmosphere in which to work again, in addition to making it more comfortable.

Don’t let mold growth and awful smells following a flood ruin your ability to work. Call the right flood recovery team today.

6 Tips To Limit Storm Damage

4/29/2019 (Permalink)

Give SERVPRO of West Mecklenburg County a call if you experience storm damage in your home or business.

Whether you are experiencing a hurricane, tornado, tropical storm, or another adverse weather event, any kind of storm can cause damage. You should be prepared to act quickly in order to stay safe and limit storm damage. Storms cause primary damage in addition to secondary damage such as water damage or mold growth.

6 helpful storm tips to help avoid the worst issues:

  1. Stay apprised of developing weather with weather reports or emergency radio, and plan for your personal safety based on expert recommendations or evacuation orders.
  1. If flooding occurs, you should move important items to the highest point in your home to limit the extent of water damage. Sunlight may adversely affect furniture or other delicate items.
  1. Install storm shutters or board up the windows of homes in regions prone to hurricanes. You may also secure your roof and siding to the frame of your home with specialized straps
  1. Unplug as many appliances as possible and shut off the switches or valves for all utility supplies (gas, water, and power) to your home.
  1. Once a storm has passed, try to remove excess water as quickly as possible and allow items to dry. If you air out furniture, keep in mind the risk that direct sunlight or heat may warp furniture, as mentioned previously in these storm tips. Complete the drying process indoors with a dehumidifier.
  1. Have a disaster preparedness plan in place. Your family should be ready to execute an evacuation strategy and meet up in a sheltered location agreed upon ahead of time. Gather and store important documents in a safe place in case you need to grab them and evacuate.

These storm tips are intended to help you limit the extent of storm damage to your home in Charlotte, NC. After the bad weather passes, bring restoration experts on the scene to restore your home to pre-disaster condition. 

3 Mistakes Homeowners Make After Floods

4/27/2019 (Permalink)

Don't stay in a flooded home it can be hazardous for many reasons.

After flood water has filled your home in Wilmore, NC, you may not know what to do next. There are several common mistakes that homeowners make after their homes are impacted by a flood and knowing how to avoid them can help you get through the aftermath of a flood.

1. Staying in the Home

As waters rise, many people may be tempted to stay in their home in order to protect what they can. However, staying in a flooded home during and after a flood has occurred can be hazardous for many reasons. If you have any indication that your home may be affected by a flood, leaving your home before the flood occurs is often wise. If a flood occurs with little warning, it’s generally best to leave your home and to seek shelter in areas of higher elevation.

2. Wearing Inappropriate Clothes

Returning to your home immediately after a flood can be tempting, but it’s often important to make sure you have the appropriate clothing items and the necessary equipment before entering your home. Heavy boots, thick gloves and a face mask are often useful to wear when entering a flooded home. Even with the right outfit and equipment, areas where flood water is present should generally be avoided since debris in the water could be dangerous and electrical hazards may not be clearly visible.

3. Attempting DIY Repairs

Water damage can impact the structure of your home and can damage many of your belongings. However, if you try to make repairs to your home or try to restore items that have been damaged, you may end up causing further damage. Instead, it can be helpful to call flood restoration professionals who can begin restoration while mitigating the damage that has already occurred.

Knowing how to react when flood water has damaged your home can protect you, your belongings and your home. After a flood, it’s often best to get out of your home, wear the appropriate clothes and avoid making major repairs on your own.

Signs That it’s Time to Call a Restoration Company

4/18/2019 (Permalink)

Call SERVPRO of West Mecklenburg County, they can get your workplace back to normal

If you’re a property manager or a leader in your company, you ensure that your office is a safe and pleasant place where people can work. It’s important to be aware of things that can threaten this safety. Flooding is one of the biggest emergencies companies in Arbor Glen, NC,
face. Not only can this require pipe burst cleanup, but you may even need to call in some professionals to help.

What Can the Pros Do That You Can’t?

Small water cleanup jobs may not require a lot of time or heavy-duty care. However, for the biggest jobs, a qualified sewer cleanup company is your best bet. Here’s why:

  • Professionals have years of experience handling disasters like yours.
  • Professionals have the right tools and equipment to clean up anything from a broken pipe to a sewer backup.
  • Professionals can get to your facility in a timely manner and can clean and restore your building quickly.

When to Call: There’s Black Water

Sewage cleanup is one of the most unpleasant situations you could encounter with a flood. It’s not something you should handle with an in-house crew. Professional teams know how to safely dispose of water mixed with waste and other harmful microbes.

When to Call: There Are Lots of Items to Clean

When you realize you need to attend to pipe burst cleanup, you’ll probably have documents, electronics and other materials to take care of. This can be extensive and specialized work that the pros can best handle. An expert will use high-tech methods such as freeze-drying to preserve paperwork and other sensitive information. You don’t want to risk making things worse by tackling the task yourself.

When to Call: You’re Overwhelmed

If the cleanup is simply too much to handle, don’t hesitate to call a professional. No job is too big for an experienced, skilled professional.

If you’re facing a pipe burst cleanup, you know where to turn. Get your workplace back to normal, and get in touch with a professional.

Mold Prevention Tips

4/12/2019 (Permalink)

Mold spores need moisture. When water is introduced a spore can grow into a colony very quickly.

Commercial property owners in Collingwood, NC, have an obligation to the people who spend time in their buildings to keep it functional and safe. This includes making sure everything from regular carpet cleaning to timely repairs gets done. Mold growth is often an indication that something has fallen by the wayside. Here are some specific tips on how to make mold prevention strategies a part of your regular routine.

Frequent Inspections

There are many areas of your building that need periodic inspections, including:

  • Roof
  • HVAC system
  • Plumbing
  • Outdoor drainage
  • Appliances

These are all areas where excess water can attract mold spores out of the air. Once this happens, you not only need repair for the problem but mold mitigation services for the fungus infestation. You can keep mold out of your building by keeping a close watch on any space where moisture is likely to pool.

Cleaning Schedule

Many business owners hire their own custodial staff to make sure that their buildings are kept dust-free and clean. Even if you don't have your own full-time crew, however, you still need to make tasks such as carpet cleaning, air duct dusting and vacuuming a regular part of your building's maintenance plan. The less organic matter mold has to feed on, the lower the probability that you will have to deal with mold problems in your building.

Spore Reduction

You can curtail some potential mold issues by reducing the number of spores that enter your building. You cannot completely eliminate mold in the air. It enters on clothing, hair, shoes, and bags from outside. A mat at every door can help trap some of the debris that gets tracked in, though. HEPA filters can also remove some mold spores from the air, lowering the likelihood that a problem will arise when the building is empty over the weekend.

While there's no such thing as a mold-free environment, you can take steps to prevent growth. With regular carpet cleaning, roof inspections, and effective filters, you are less likely to see patches of fungus on your walls, ceilings or floors.

How to Deal with River Flooding and Other Storm Damage

4/9/2019 (Permalink)

Flooding can be devastating for residential homes in Charlotte, North Carolina.

The moment a storm hits, there are going to be various problems. Depending upon the amount of water and the area, it can lead to river flooding, wind damage, roof damage, hail damage, and much more. Depending on the time of year, it might also result in ice damage as well as frozen pipes. Knowing how to deal with all of the damage will make it easier to focus on storm remediation.

Dealing with River Flooding and Other Storm Damage

Identify Roof Damage

A roof can only handle so much. Wind damage and hail damage might loosen shingles. This can lead to a roof leak and the need for a roof repair. Hurricane damage is often extensive enough to require roof repairs. This is why it’s imperative to look at the full level of roof damage.

Hiring a professional will assist with storm damage and storm remediation. They will be able to examine roof damage, address roof leaks, and help get started on the home restoration. It will ensure that the roof repairs are taken care of so that water doesn’t pose further problems to the inside of a home or business.

Prevent Additional Flooding

There is going to be a lot of flooding, which is often a result of hurricane damage and other storm damage. It’s important to address the flooding as part of storm remediation. If the ground water isn’t going down on its own, there might be river flooding. The goal is to prevent the ground water from entering the home or business. 

By calling a company that specializes in storm restoration, they can bring flood pumps. A flood pump is capable of pumping a lot of the ground water at once. This can help to deal with flooding of all levels. The flood water needs somewhere to go. Plus, if it’s still storming, the flood water will continue. It’s why it’s often critical to call in professionals because they can bring a flood pump to help with storm remediation.

Explore All Levels of Ice Damage

In the winter, ice damage and hail damage can take a toll on a home or business. The ground water might create ice damming. An ice dam can cause a roof leak if it’s left for too long. Some flood water might also cause frozen pipes in addition to an ice dam. This means a water restoration professional will have to use pipe heaters and other tools to get rid of the ice dam and all of the ice damming.

Frozen pipes, if they burst, can be a major problem. It’s why it’s important to explore the ice damage early on. Any time there is ice damming or frozen pipes, home restoration professionals should be called. They will have the water restoration tools needed to take care of the problem effectively.

Schedule a Home Restoration

The average homeowner doesn’t know how to deal with hurricane damage, wind damage, hail damage, or other forms of storm damage and storm restoration. As such, it’s important to call in a home restoration company. They will have the knowledge and tools to help with river flooding, roof repairs, and ice damming. 

Whether there is an ice damage, a significant amount of flood water, or a roof leak, professionals should be the ones taking care of it. They can use a flood pump and address the water restoration properly. They will know how to reduce the river flooding and get the home on its way to a full storm restoration.

Often, it’s more than one thing going on. There might be the need for water restoration as well as thawing an ice dam, fixing wind damage and hurricane damage, and cleaning up after storm damage. By working with a company that specializes in storm restoration, it's easier to have all aspects covered.

SERVPRO of West Mecklenburg County can answer more questions if needed. They have the training, experience and equipment to deal with Storm Damage and Flooding. 

Common Causes of Water Damage

4/9/2019 (Permalink)

Pipe break can cause Water Damage within the home.

Water might be a blessing on a hot day if you're near a swimming pool or need a cool shower to fend off the heat, but there is a time and place for water in a home. When water in a home oversteps its boundaries, damage to the home can begin to mount quickly, leaving a home at the mercy of the elements.

Common causes of water damage includes:

- Pipe break

- Flood damage

- Supply line break

- Plumbing system problems

- Malfunctioning household appliances

This is the tip of the iceberg for damage caused by water. While flood damage is well known to most people, few novice homeowners realize the havoc that a pipe break or supply line break can cause within the home. They see the effects, not the cause. A restoration company can quickly assess the damage within a home or water in business and then begin to quickly use drying and other water cleanup techniques to preserve your home or business.

Reasons to hire a professional

Water cleanup isn't an easy task and it's never best left to a home or business owner. Water in business can create an unpleasant odor for employees and customers, damaging more than just internal and external structures. Water cleanup is best left to the professionals. Mitigation to stop the source of the problem and followed by cleanup and professional restoration is the golden rule of water in business or a flooded home. 

Why is a restoration company the answer? First of all, they have the equipment needed to handle the drying and mitigation involved in a flooded home or business. Their machines include dehumidifiers, air scrubbers, and air movers that the average home or business owner would never keep on hand. The penalty for unresolved flood damage or other forms of damage can amount to THOUSANDS of dollars. Hiring a professional restoration company is well worth the cost compared to doing it yourself. 

A restoration company enters the scene and assesses the flooded home or business very quickly. They will begin by quickly creating a plan for cleanup that begins with general picking up and drying. The company will categorize the damage into 1, 2, or 3. Category one is clean water cleanup. Category 2 is gray water cleanup (dirty water). Finally, category 3 water is unsanitary water. Once categorized, a restoration company will begin expert mitigation, cleanup, and restoration. The mitigation and restoration offered by one of these professional companies is thorough and backed up by years of research on the subject of a flooded home or business. If you have water in home or water in business, calling a professional immediately is your solution.

Water damage restoration by professionals 

The process of clearing debris from water in home or business begins with an initial inspection of the area to determine the cause. This mitigation phase helps professionals plot a course of water damage cleanup that will be perfect for either home or business. The culprit could be a flood, a supply line break, a pipe break, or an overflowing appliance. Mitigation and drying for flood damage will be different from that of an instance where a pipe break or supply line break is the culprit.

 Extraction of the standing water and cleanup will all be carried out in accordance with industry standards. Obviously these companies secure the scene and then let you know what caused the water damage. Once they've completed their job, they will report on their findings so that in the future you can prevent further damage in the future. Anyone who has ever experience significant leaks or damage can attest to the necessity of calling a company instead of doing it yourself. In the long run, you're going to save both your home or business and keep yourself from causing further damage by trying to get things done yourself.

SERVPRO of West Mecklenburg County has the experience and training to respond to your water damage immediately. 

Benefits Of Hiring A Professional Water Damage Restoration Team

4/9/2019 (Permalink)

SERVPRO of West Mecklenburg County has professionals with experience and equipment to restore your business or home with Water Damage.

After a water or flood damage occurs in your home or office, water cleanup needs to be implemented. This tedious task entails cleaning or getting rid of any excess water in home or water in business to avoid further damage and then taking appropriate steps to restore your home or office to good condition.

Once water in home or water in business has been extracted, the next step is to make necessary repairs. In addition, you need to be sure that getting rid of water in business or water in home is implemented as quickly as possible in order to prevent the growth of mold and mildew, which often occurs shortly after flood or water damage.

A professional assessment of the situation and the extent of damage is always recommended. No matter the cause of the flood or water damage, or the extent of the damage to your property due to water in home or water in business, to prevent future problems, restoration should be handled by a qualified water restoration professional.

Some of the benefits of hiring a professional for water damage include:

Provide Safe And Effective Service

A water or flood damage restoration professional or company is an excellent resource for property owners who want to ensure that mitigation is done safely and effectively, while preventing further damage to their property.

Some property owners may think that they can handle this situation on their own using vacuums, fans, or towels, but sometimes even floors or carpets that look dry still have moisture underneath, which can lead to further damage and other issues.

Provide Quick Response

When water damage strikes, time is off the essence. When you are dealing with a difficult situation, such as floods or plumbing leaks, it is important to act fast.

Highly-trained professionals are usually available 24/7 and when you call them, the expert water damage restoration team will respond right away. Certified professionals will arrive with powerful equipment, which enables them to handle the job.

Water or flood damage professionals restore your property quickly. In addition, hiring a mitigation company means they employ several professionals at once to provide efficient and quick water cleanup and mitigation service. They can handle the various aspects of the water cleanup, repair and mitigation simultaneously and get the situation under control quickly.

Discourage Mildew And Mold Growth

Mold and mildew can cause many health problems. Standing water and wet materials are a breeding ground for mold, mildew, bacteria and other harmful microorganisms. They can cause serious issues, and continue to cause damages or problems long after the flood water cleanup is done.

Flood damage professionals have the expertise to prevent mildew and mold. They extract and clean up excess water to prevent mildew and mold from growing in your property. If mold or mildew is already in your property, professionals can also get rid of it by using effective cleaners and disinfectants.

Use Powerful Equipment

Proper water extraction and structural drying are necessary to prevent cracking and warped wood, crumbling drywall, and mold formation. Flood damage professionals have the training and expertise to perform damage mitigation. These experts use powerful extraction equipment to pump out the water and then use their professional-strength drying equipment to implement the drying process. They can extract hundreds of gallons of water quickly, efficiently, and effectively, and they are experienced in doing so. Their state-of-the-art equipment and their expert restoration techniques enable them to perform extraction, drying and mitigation according to industry standards.


Sewage back ups are certainly a health hazard, so there’s a lot to take care when flood occurs in your property. Whether from a busted washing machine, broken pipe, or natural flooding you need professional help in order to produce amazing results.

SERVPRO of West Mecklenburg County has trained professionals ready to respond anytime for your restoration emergency. We have technicians who can respond anytime 24 hours a day, 7 days a week. We are a phone call away!

3 Reasons To Choose a Restoration Company with a 24 Hour Availability

3/24/2019 (Permalink)

Call SERVPRO of West Mecklenburg County

Choosing a Restoration Company

The restoration process can be complex after a commercial property in Charlotte, NC, is damaged by a flood, fire or storm. There are many ways a restoration company with 24-hour availability can improve the process of restoration for insurance agents, adjusters and business owners.

1. Receive Answers Quickly

During the restoration of a commercial property, decisions often need to be made quickly. If a restoration company is not able to respond to questions in a timely manner, business owners may feel inclined to attempt to handle a problem themselves, which can be a costly mistake. However, a restoration business that offers a fast response to business owners, adjusters and insurance agents can provide everyone with up-to-date information when answering any questions, and employees of the company can use their experience and knowledge to assist in decision-making.

2. Expedite the Claims Process

When businesses have been damaged, it’s often important to begin the claims process as soon as possible. Starting the claims process quickly will allow the restoration process to start in a timely manner, which can ultimately save business owners time and money. Overall, working with a restoration company with 24-hour availability can dramatically improve the speed at which the claims process occurs.

3. Peace of Mind

The process of restoring a commercial property is often stressful. It’s common for business owners to feel overwhelmed by everything restoration entails. If a major issue arises and insurance agents or business owners are not able to get in touch with the restoration company, an already stressful situation can become more difficult. Knowing that you can contact a restoration company that is always open can offer immense peace of mind.

The right restoration company can make the process of restoring a business much simpler. Employing a restoration business that has 24-hour availability can allow insurance agents, adjusters and business owners to receive a quick response to any questions, can quicken the claims process and can offer peace of mind for everyone involved.

Water in a Light? That’s Not All Right!

3/19/2019 (Permalink)

Call SERVPRO, the experienced and professional restoration specialists.

One of the first things that people are taught as children is the importance of keeping electricity separate from water; it’s why everyone exits a swimming pool when there’s lightning and why plugged-in appliances are kept away from bathtubs. The same is true if you find water in a light fixture in your home. Water contains many particles and minerals that conduct electricity, which pose an extreme danger in the home if combined. Hopefully, you'll never find a light fixture full of water, but if you do, follow these steps to ensure the safety of you and your home.

The Five Steps to Safety

If your encounter a light fixture containing water, there are five steps you should follow:

1. Do not touch any electrical switches, wires, or plugs connected to the affected light. They can all conduct electricity and seriously harm whoever comes in contact with them.
2. If there is pooled water or a puddle from ceiling damage, do not come in contact with it due to risk of electric shock.
3. Turn off the electrical breaker box to your house. If you can tell that the water in the light comes from a pipe, turn off the water source as well.
4. Evacuate all inhabitants from the home due to risk of electrical fires and collapsing ceilings.
5. Contact professional restoration specialists who can repair the light, remedy the water damage and restore your home to a safe state.

Weather Check-Ins

It can be tough to be a homeowner when unexpected events such as leaks and water damage happen, but being proactive and in-touch with your home can help avert disaster. Check the rooms and fixtures of your house after storms or sudden temperature changes to ensure there are no new leaks or damp areas in ceilings or walls.

If you find water in a light in your home, round up your family and pets, get out and then call the experienced specialists. They work hard every day to keep families safe and restore order in homes throughout Charlotte,NC.

3 Reasons You Should Use a Professional Service To Mold Test Your Home

3/6/2019 (Permalink)

Avoid mold damage! Call SERVPRO right away to stop mold from growing

Mold Test Your Home

If you are concerned about mold growth in your Charlotte, NC home, you might be tempted to try mold testing it on your own. While this can save you money in the short term, it is not necessarily a great solution. If you think there is mold in your house, then it will always be a better idea to call in a professional. Here are a few reasons why hiring a service is preferable to testing for mold yourself.

1. Kits Are Not Accurate

While not every mold kit is made the same, it is unlikely that you will find one that is better than having a test done by a professional. Because mold is present in nearly every environment, it is possible that you could get a positive result even when there is no harmful mold present in your home.

2. Professionals Have Years of Training and Experience

When you do a DIY mold test, you have no way of knowing if the results you are getting are accurate. A professional service has the required tools to test for mold and the necessary knowledge to interpret the results. They will be able to see signs of mold that you might overlook.

3. Mold is Less Likely to Return

Even if you were to complete your mold testing with accurate results, it is unlikely that you would know how to proceed. Not only will a professional be able to test your home for mold,  but they will also be able to complete the next step, removing the mold. If the mold removal is incomplete, the growth will eventually return, so it is best to leave this to someone who knows what they are doing.

Unless you are trained in this area, mold testing your home and trying to remove the damage yourself will likely not yield the results you are looking for. Hiring a mold remediation specialist is the only way to make sure the job is done right.

The Importance of a Claims Inventory Service

2/20/2019 (Permalink)

SERVPRO uses the latest technology and helps insurance agents and their clients with a claims inventory service

The Importance Of A Claims Inventory Service

Making an insurance claim is an important step for homeowners to take after their home in Wilmore, NC is affected by flooding, fires or storms. However, the claims process can be overwhelming. Working with a restoration company that has a claims inventory service can improve the process in a variety of ways.

1. Organizes Documentation

Insurance companies often require a myriad of information, including photographs, receipts and forms after a disaster occurs. Keeping track of various documents can be difficult for homeowners whose households are damaged. However, working with SERVPRO, a restoration company that uses a claims inventory service, ensures that adjusters and homeowners can clearly see what has been documented.

2. Access to Information

Sometimes, an insurance agent or a homeowner needs access to information quickly. However, it can be easy to misplace important documents that are related to the insurance claim. A restoration and cleanup company that has a claim inventory service will allow everyone involved to view relevant information as needed. Homeowners and agents can use the information found on the claims inventory service to make the best decisions throughout the restoration.

3. Quicken the Claims Process

If making a claim takes a long period of time, it’s possible that more damage may occur to a home. In addition to adding to the stress of adjusters and homeowners, a long claims process can ultimately increase the cost of the claim and can prolong the restoration procedure. A claims inventory service that keeps all documents organized and accessible increases the chances of a quick claims progression and can make the restoration run more smoothly.

Making and managing an insurance claim doesn’t have to be complicated. SERVPRO uses the latest technology and helps insurance agents and their clients with a claims inventory service that keeps documents organized, is easily accessible and can ultimately quicken the process of making a claim.

Why Floods are the Perfect Breeding Ground for Mold Development

2/13/2019 (Permalink)

Floodwaters are not the cleanest they are filled with bacteria

Floodwaters Are Not The Cleanest Water

It’s bad enough that your business flooded. You now have to wade through the lengthy mitigation and restoration process, hoping that your business doesn’t go under in the process. However, while your focus is rightfully on your business, you should refocus your attention to the possibility of mold growth. Flooding creates the perfect breeding ground for mold development for many reasons.

1. Floodwaters

Floodwaters are not the cleanest water. Typically, the water is filled with bacteria. Additionally, it takes time for flooding to recede which means that your business is left with a pool of standing water until city sewers or natural drainage take effect. This is a perfect concoction for mold development because mold loves damp and humid environments.

2. No Electricity

Mold growth also thrives in dark areas, so when flooding also leads to sweeping power outages, mold thrives. Additionally, if the power is out then most ventilation systems are out, meaning that the interior of your facility is remaining damp and humid, potentially accelerating mold infestation.

3. Closed Spaces

Mold takes hold within 24-48 hours, and in closed spaces, it is typically at the lower end of that spectrum. Most business owners lock up their facilities tight, with sandbag barricades, as most cities advise. Unfortunately, a tightly sealed facility also contributes to a lack of ventilation.

4. Cleanup Process

Luckily, a fast cleanup response can mitigate the development of mold. Unfortunately, the cleaning process may contribute to a spreading problem because cleaning out requires ventilating the space, which increases air movement and allows for the spread. A mold remediation specialist in the West Charlotte,NC , area will be able to assess your property better and help you reduce your risks.

Mold growth can occur quickly after a flood, and unfortunately, the conditions left behind after the storm has passed only increase the likelihood of an infestation. Thankfully, some specialists can help you reduce your losses and get back to business quicker.

Furnace Maintenance 101: Prevent a Home Fire With These 5 Steps

2/4/2019 (Permalink)

Protect your home in Charlotte, NC by regularly maintaining your furnace

Prevent a Fire This Winter

Heating is one of the main causes of home fires. Fire departments and fire cleaning companies deal with the most heating related fires in the cooler months of the year, so it is important take extra precautions to protect your home in Charlotte, NC, by regularly maintaining your furnace. Before the cold weather arrives, follow these five important steps to prevent a furnace fire this winter.

1. Regularly Clean Your Furnace

Make sure to regularly clean your furnace by removing any dirt and dust that makes its way into the interior of your furnace. Gently use a soft-tipped paintbrush and vacuum to do the job!

2. Visual Inspect Your Furnace

Looking over your furnace for any broken or worn down parts is a good way to determine if your unit needs any repairs or part replacements. Check wires, tubes, the drive belt, bearings, and other components that get worn down easily or pose a hazard.

3. Perform an Odor Check

If at any point you can identify the lingering smell of rotten eggs or smoke in your home, leave the house immediately because that means you have a gas leak. Do not light a cigarette, use your phone inside, touch any electronics, or re-enter the building for any reason. An inspection and possibly even a smoke cleaning will be required.

4. Replace Filters Periodically

Your furnace filter needs to be replaced every one to three months. A good way to remember replacing your filter is to do so every first of the month.

5. Get Your Furnace Professionally Serviced

While regularly cleaning, inspecting, and replacing filters on your furnace is fine to do on your own, make sure to have a professional service your furnace at least once a year!

Avoid a fire cleaning by instead opting for a furnace cleaning! By keeping up on your furnace maintenance, you can avoid a heating home fire all year long.

Four Ways to Prevent Bathroom Mold

1/22/2019 (Permalink)

A dehumidifier might help with mold prevention

How To Prevent Bathroom Mildew

Because mold can spread quickly in a warm and moist environment, the bathroom in your Berryhill, NC  home can become a breeding ground for this unwelcome growth that can cause damage to your house. In order to prevent bathroom mildew, there are some precautions that you can take.

1. Keep Showers and Sinks Dry After Use
One of the best ways to prevent mold from growing in your bathroom is to keep everything as dry as possible. After you’ve used the sink or shower, drying the surface can keep mold from forming. Using a squeegee can make it easier to remove the moisture from flat surfaces.

2. Clean the Bathroom Regularly
Keeping the bathroom clean can keep mold spores from spreading and causing damage that might require mold remediation. As well as cleaning the obvious areas such as toilets, sinks, and showers, be sure to include shower curtains and bathmats as well. These can hold water which makes them a likely home for mold growth.

3. Keep Fans On When You Shower
When you shower, steam fills your bathroom with moisture. This moisture can linger after you’ve finished your shower, creating the right environment for bathroom mildew. You can reduce the amount of steam that is created by keeping your bathroom fan on while you shower. Leaving it on for a while after you’ve finished can help the room dry more quickly.

4. Use a Dehumidifier
If you have a humidity problem in your home, then a dehumidifier might help with mold prevention. They can reduce the amount of moisture in the air and allow the surfaces in your bathroom to dry more quickly and thoroughly. This gives the mold fewer places to grow.

While bathroom mildew can be a frustrating problem, there are ways to prevent it. If you clean regularly and keep moisture from building in your bathroom, it is more likely to remain free of mold.

What To Do If You Have Damaged Building Materials

1/18/2019 (Permalink)

Swollen wood at a Charlotte, NC home.

4 Steps To Start A Restoration

If you have water damage like swelling wood in your home in Charlotte,NC , you might be wondering what your next step should be. In some cases, building materials will need to be replaced. Depending on the extent of the damage, however, you may be able to save some of the wet materials. If your home has been damaged, here are some steps you can take to begin restoration.

1. Make Needed Repairs

In order to prevent any further damage, a water pipe repair might be necessary. Be sure to have this done before you begin work on repairing or replacing any building materials. If you begin replacing materials before addressing the source of the problem, you will only be wasting your time.

2. Determine the Amount of Damage

Not all damaged materials need to be treated in the same way. If a supply line in your home has broken, the water will likely have caused more damage to areas closer to the line than those further away. If this is the case, only some of the materials will need to be replaced.

3. Replace Materials With Extensive Damage

Any materials close to the source of damage will more than likely need to be replaced. For example, if the supply line underneath your kitchen sink has broken, your cabinets may have swelling wood that cannot be repaired. The subfloor underneath may also need to be replaced.

4. Allow Materials With Light Damage To Dry

For materials that haven’t suffered significant damage, allowing them to dry might be sufficient. Some types of wood, as well as drywall, can be saved, depending on how much water damage has been done. Using a humidifier can help with this.
In case of damage to your home, it is a good idea to use water damage repair services. They can help you determine how much of the area needs to be repaired and can replace any swelling wood or ruined materials.

Is There Mold in My Air Ducts? 3 Tips for Figuring It Out

1/10/2019 (Permalink)

Mold on air duct in Charlotte, NC

Mold is everywhere in our environment, growing wherever it can find a source of moisture. In your Charlotte,NC, business, that source can come from your heating and cooling system, which produces lots of condensation. Mold in your HVAC system can quickly spread through the air in your business, creating a huge problem. Here are some tips to know when mold is living in your airways and HVAC cleaning is needed.

Mold Tends to Attack a Handful of Areas in Your HVAC System:

  • AC evaporator coils
  • Drip pans
  • Air ducts

These areas aren’t obvious to the eye, so you need a plan for knowing when mold has gotten in.

Check It Out

Your HVAC system may not be on display from day to day, but that doesn’t mean you can’t do a little detective work. Take time to examine visible ductwork, registers and areas around your AC for signs of mold. If you see anything, schedule professional HVAC cleaning immediately.

Trust Your Nose

One good thing about mold is its mycotoxins produce a distinct smell. Moldy environments tend to have a strong mildew smell reminiscent of an old, wet basement. If you smell that, especially when first turning on your air or heat for the season, try turning your system off, waiting, and restarting it. If the smell continues, mold is likely in your ductwork.

Suspect Your Sniffles

Mold has repeatedly been linked to allergies in some sensitive people. If you experience sniffles, watery eyes or any other typical allergy symptoms only when you come into your building, it might be time to schedule HVAC cleaning to remove mold.

Mold can be tricky to find, but its effects can be devastating. Do a visible check, sniff test and note your allergies if you think you have mold. Better yet, a mold specialist can begin a regular regimen of cleaning vents and other preventative care.

How To Prevent Water Damage

1/10/2019 (Permalink)

Check your washing machine to avoid water damage in your Berryhill, NC residence

Maintenance is the best way to prevent water damage. A number of appliances and systems rely on water in the home in order to function. Learn more about how to prevent damage at a residence in Berryhill,NC.


A number of appliances rely on water in order to function. This machinery includes:

  • Dishwashers
  • Washing machines
  • Water heaters

Connections or hoses may fail and lead to leaks. It is a good idea to closely monitor these machines and have them regularly serviced for maintenance rather than just for repairs.

HVAC System

The HVAC system in a residence relies on water, particularly when cooling. Several common causes of leaks include:

  • A dirty coil
  • An icy coil
  • A damaged overflow drain pan
  • Clogged drain lines

Regular maintenance can also help to prevent HVAC leaks. Schedule a yearly inspection and cleaning to reduce the risk of water damage.


Plumbing is the major source of water in the home, and therefore one of the most common causes of damage. A homeowner should know the age and condition of pipes. Look out for any signs of:

  • Leaks
  • Sewage backups
  • Malfunctioning toilets
  • Corroded supply lines

If you have exposed pipes, it is a good idea to add insulation. You can also drip a faucet when temperatures dip below freezing to relieve pressure that can lead to pipe bursts. Any incidents will necessitate broken pipe repair and water damage cleanup.

These appliances and systems are the most likely sources of damage due to water in the home. Even if you take preventative measures such as performing regular maintenance, an accident may still occur. In these instances, it is important to quickly arrange for pipe cleanup. Appliance specialists or plumbers can fix the cause of damage, and mitigation professionals can remove water and promote drying. These measures are necessary to keep damage from worsening or resulting in secondary issues, such as mold.

3 Facts About Smoke Alarm Replacement

1/10/2019 (Permalink)

Smoke alarm in a West Charlotte, NC residence

3 Facts About Smoke Alarm Replacement 

Having a smoke alarm in each room of your West Charlotte,NC, home can reduce the risk of injury to your family members during a fire. However, even if you have multiple alarms on each floor of your home, they might not do much good if they are old or outdated. If you want to replace your current smoke detectors, there are a few facts to keep in mind as you purchase and place them in your home.

1. Old Smoke Detectors May Appear Functional

You may not give much thought to your home’s smoke alarms because they appear normal and you assume they will function properly during a fire. In truth, it is difficult to assess how well a smoke detector works by its appearance, and it is this assumption that causes three out five fire deaths in homes where old smoke alarms failed to function, according to the U.S. Fire Administration. Consider replacing alarms if they are more than a decade old.

2. New Alarms Have Multiple Features

As you shop for new smoke detectors, it is wise to consider those that have smart features and can detect different types of blazes that may reduce overall fire damage to your home. For example, some alarms feature split-spectrum detection that senses whether a fire is slow burning or whether flames have already erupted. Others can connect directly to your smartphone to alert you when a fire breaks out and you are not at home, while others have strident voice alarms instead of traditional ones.

3. Pairing New Alarms With Inspection Can Reduce Fire Risk

Placing a smoke alarm on each floor of your home is an effective way to protect it. However, you can bolster that protection by having fire damage and restoration company technicians come out to inspect your property for possible fire hazards. The more dangers they find, the lower the risk of a blaze breaking out.

Your West Charlotte,NC, home can benefit from the presence of a smoke alarm on every floor. However, ensuring each is in good working order and knowing when to replace them likely increases the chances of early detection and a lower instance of damage to your property.

Odor Removal After Water Damage

1/10/2019 (Permalink)

Water damage in commercial building in Brookhill, NC

Odor Removal After Water Damage

Cleaning up commercial water damage can be a tedious project that goes far beyond water removal. If you have experienced broken pipes or a natural disaster in Brookhill,NC, you are no stranger to the lingering odors that can accompany the water cleanup process. After water has been removed and your commercial facility is completely dry, the following three steps may help you to eliminate the musty old-water smell for good.

1. Use Baking Soda on Dry Carpets

Once all water has been dried and carpet padding has been tacked back down, you may find that your space is left with a lingering odor. While the water may be gone, some bacteria or mildew could be trapped in fibrous carpets or rugs. A simple way to eliminate the smell is by sprinkling household baking soda on the dry carpeting. Use a rough bristled brush to work the baking soda into the fibers. Allow it to sit up to 24 hours and vacuum any remaining powder to lift the smell completely.

2. Launder Washable Fabrics

Cushions, floor mats and curtains often receive serious water damage in commercial flooding incidents. If deemed salvageable, consider laundering machine-washable materials to freshen and brighten their smell. Not only will this remove the odor of sitting water, but it may also restore a clean and vibrant appearance.

3. Create Ventilation

One of the most easy and effective ways to rid a commercial property of odors caused by mildew is to implement proper ventilation. Simply open the windows and let in some fresh air to clear the smell left behind by water damage. Likewise, prop up a few oscillating tower fans to create fresh air circulation.

Residual odors can take several weeks or months to dissipate after a commercial water incident. If windows are not available and fans are not effectively creating air circulation, turn to a professional water cleanup service in Brookhill,NC, for help with tackling strong odors.

Developing an Effective Fire Response Plan in Your Office

1/10/2019 (Permalink)

Be sure to have a functioning fire extinguisher in your Collingwood, NC business

Are you prepared to handle emergency situations at work? You hope nothing dangerous ever arises, but it’s vital that you have plans in place to properly react when people’s lives are in danger. You need a contingency plan if a fire starts in your office. With some time and preparation, you can safely evacuate employees and even help prevent fires from starting.

Preliminary Steps

As a leader in your Collingwood,NC, organization, you must take safety seriously. You can never completely prevent all mishaps and disasters, but you reduce the likelihood of workplace injuries and emergencies. Consider starting with the following actions:

  • Ensure you have functioning fire alarms and fire extinguishers.
  • Ensure the electrical wiring and heating systems are up to code.
  • Develop an evacuation plan in the event of a fire or other emergency.

Identify Exits

As part of your overall contingency plan in the event of a fire, make sure everyone in your building is aware of all possible exits, particularly those nearest to their offices and workstations. Remember, in a fire, it’s not safe to take an elevator, so stairwells and fire escape stairs are critical.

Assign Roles

It’s human nature to panic when one feels threatened and when peril ensues. It’s crucial that people remain calm and orderly proceed out of the building. To help minimize confusion and chaos, give people in your organization a job during an emergency. You need someone to guide people out of the building, someone to take a count to ensure everyone gets out of the building, a person to sweep the building to look for stragglers, and someone to call the fire department.

Have a Gathering Place

All employees in your building should know where to go once they leave the building. Designate a nearby area where everyone will gather. Be sure this is a familiar place, safely away from fire and smoke.

If you need assistance coming up with a contingency plan, expert disaster professionals are available. With the right planning, you can avoid tragedy.

Protect Your Investment by Cleaning Electronics After a Fire

11/23/2018 (Permalink)

A commercial fire restoration company in Berryhill,NC can salvage your electronics

Cleaning Electronics After a Fire

An electrical fire can be a devastating and costly event. If your business in Berryhill,NC, has been damaged by a fire, you may be wondering if your expensive electronics can be salvaged. The good news is that yes, a commercial fire restoration service can possibly clean and restore your valuable equipment after it’s been exposed to fire, water or smoke damage. In the meantime, here are a few important things you can do while you wait for the professionals.

1. Unplug your electronics.

Did you know that electronics can continue to draw power even when they are turned off or in idle mode? Unplugging your equipment can prevent further damage from any water left behind by firefighters and can prevent another electrical fire from occurring.

2. Do not attempt to turn on or use electronics.

It may be tempting to check your equipment to see if it still works; however, doing so has the potential to cause more damage. Internal problems may not be visible from the outside, and you could cause an electrical short or worse. Turning any of your devices on could ruin your chances of successful electronic or computer cleanup.

3. Gather your warranty information.

A warranty could cover any equipment that can’t be saved, so try to locate any paperwork or information you may have. Look over these agreements carefully to ensure that they are still current and in effect.

4. Take action immediately.

The longer that water, smoke and soot residue are left untreated, the more destructive they can be to your electronics. Protect your investment by having your equipment professionally cleaned quickly.

After the dust, smoke and soot settle, many devices can be successfully recovered if they are handled correctly. As your business recovers from the catastrophe of an electrical fire, you can save time and money by having your electronics professionally cleaned.

The Process of Smoke Odor Remediation

10/24/2018 (Permalink)

After a house fire in Berryhill,NC, comes the tricky process of smoke cleaning. There are a number of factors involved, including the type and perforation of the odor, the tools used, and the time needed for odor removal. Understanding these factors may help make this process easier.

What are the Contributing Factors to the Smoke Odor

The type cleaning method is determined by the amount and nature of the smoke damage. This can vary based on several factors.

  • Material, the type of materials burned can change the odor left behind
  • Room size, smaller rooms will often have a stronger odor than larger ones
  • Fire size, larger fires create more smoke and may burn longer leaving more odor behind
  • Burn time, the longer a fire burns the more time smoke odor has to settle in

What Tools are Used For Smoke Removal

The tools used for smoke cleaning can vary depending on the amount of odor and the type of source fire. In most cases attempting to mask the smell will only create a temporary fix, so it’s best to work towards full odor removal from the start. An air filtration device can help. Many professionals also use thermal foggers or ozone machines during the cleaning process. Cloth items such as clothing, curtains, and upholstery may be washed with a special solution.

How Long Will it Take

The length of time it takes to remove smoke odor from a home can depend on the type of smoke damage. The larger the fire damaged area the more time it may take. A deodorization professional should be able to assess the problem and give you an accurate quote based on the problem type and cleaning method used.

The process of smoke cleaning can take some time, but with the right tools and understanding of the smoke’s source, your home can be restored to a clean and fresh environment. Remember, if you’re ever unsure about what needs to be done, a professional may be able to help.

3 Steps for Creating Green Flood Prevention

10/18/2018 (Permalink)

Landscaping can serve as a first barrier to floodwaters in Berryhill,NC

With the extreme weather created by global warming, business owners in Berryhill,NC, now have to think about flooding. Flood damage is a major hassle. Fortunately for you, there are three steps that can help you create green protection from storm damage.

1. Observe

The first step is to observe water flow and drainage around your business. Watch where the water goes during the next storm. Look for sources of running water. You may need to watch out for a small river from further up your street or off a neighbor’s roof.

Drainage is important for avoiding storm damage. Keep storm drains clear of debris. Check with your local government to see who is responsible for maintaining drains around your business.

2. Assess

Assess the drainage capability of the area surrounding your business. Asphalt and concrete don’t absorb any rain water. Even if you have grass or other landscaping, take a poke at it after the next rain storm. How well does water drain through that soil?

Walkways and the base of stairs are notorious for creating small pools. Does this happen around your business? How do they dry up? Would they contribute to flooding?

3. Create

Your landscaping can serve as a first barrier to floodwaters. A high berm with well-rooted shrubbery is far more attractive than a wall of sandbags. The same can be said of raised garden beds that create a welcoming atmosphere for your customers and clients. A rain garden is also an attractive way to prevent flood damage. These gardens purposely hold onto water and allow it to drain into the ground below.

Pay attention to where you place landscaping. The last thing you want to do is redirect water into your building. Think of the spaces between green areas as pathways for water. If you share a building with other businesses, landscaping and flood prevention is a shared investment in which all have a stake.

Flood damage can be minimized or avoided by taking certain preventative steps. However, should damage occur, contact recovery professionals as quickly as possible.

3 Signs Your Carpet Can Be Saved After a Flood

10/12/2018 (Permalink)

Air mover drying carpet in a Charlotte,NC home

A pipe break can seem like the worst thing that could happen to your Charlotte,NC, home. After all, the damage done by this plumbing malfunction could require you to replace furnishings, floorings and building materials. When you work with a water damage expert, you can figure out exactly what needs to be replaced and what can be salvaged. If your carpets fit the following criteria, you may be able to clean them up and keep them after a flood.

1. The water was clean

A clean water source, such as a supply line, introduces fewer contaminants to your home than a dirty water source, such as a sewer line. When clean water gets on carpet, the flooring is simply wet and can likely be dried out and restored.

2. The flood was cleaned up early

If you noticed the pipe break shortly after it happened, you have a better chance of being able to salvage your possessions. The longer water is able to sit on your carpets the greater chance mold will start to grow. Once mold has started to grow, it's usually better to simply replace your flooring because it can be hard to completely remove the spores from such a porous material.

3. There is no padding

The padding underneath your carpets can pose a bigger problem than the flooring material itself. If the padding gets wet, it may not be able to dry out properly. In some cases, you can just replace the padding during the restoration process. Otherwise, you may have to replace all of the flooring materials.

After a pipe break, flooring often has to be replaced. Carpets are especially susceptible because they can soak in a lot of water. In some situations, you may be able to dry the flooring, clean it and put it back in rather than buying something new after a flood affects your Charlotte,NC, home.

Category 1 Water Damage: What Is It?

10/1/2018 (Permalink)

Water damage on commercial building after water line break in West Charlotte, NC

If you are currently facing what is believed to be Category 1 water damage from a broken pipe at your West Charlotte,NC , business, you may be worrying about what that actually means. Is your building at risk? As it turns out, this type of damage comes from a clean water source. Read on to learn more about different categories, what they all mean and how you can overcome any current or potential loss related to wetness.

Water Categories

Water damage professionals typically identify three levels of water that can come from a broken supply line or other damaged source. These types are:

  • Category 1, or white water (safest)
  • Category 2, or gray water (clean water that sat too long)
  • Category 3, or black water (most contaminated)

Category 2 and 3 water damage is what requires quick and extensive clean-up and disinfection efforts. Leaks from toilets, sewer backups or old Category 1 puddles may be classified as issues that need quick and thorough cleaning. A recent pipe break typically will contain cleaner, Category 1 water.

Water Clean Up

Even clean water will usually require removal and even remediation if your commercial property has been damaged by it or is very soaked. Water damage specialists will typically use different drying techniques and restoration remedies to preserve whatever can be saved from your water incident. In some cases, areas with extreme destruction may require tear-outs and replacements. Some such areas may include thoroughly saturated walls or carpets.

Help Is Available

No matter what category your water damage in West Charlotte,NC , falls under, help is available. While everyone hopes their issue involves only clean water, the fact is that sometimes Category 2 or 3 leaks and floods may be present. Know that trained technicians are available to help you make the best choices to clean up any category level water damage so you can best preserve your property and get everyone back to working their normal schedules.

Please, Don’t Take My Sunshine Away: The Three Most Common Causes of Damage to Solar Panels

9/24/2018 (Permalink)

Trees can cause damage to your solar panel in Berryhill, NC

Solar panels are environmentally friendly and an excellent source of energy efficiency; however, they are not invincible. Panel damage can occur in the same way as roof damage, by exposure to the elements. While the placement of panels can minimize the risk to such exposure, it is hard to protect against everything; therefore, it is better to be aware of the most common causes, so that you know what to look for if you start experiencing less panel output.

1. Trees

While trees offer sweet relief from the summer sun, if your panels are located too close to overhanging branches, you risk potential damage. As the face of many panels is sensitive, the impact of small debris, like falling twigs, can scratch the surface, potentially exposing the delicate internal face to further damage from the elements.

2. Hail

Although many panels are put through rigorous testing before being sold to the public, panel damage can still occur from prolonged exposure to hail, especially if hailstones are larger than ping-pong balls. The impact, much like falling branches, can cause scratches and even cracks in the panel face. Beyond the initial impact of hailstones, any cracks or scratches leave the internal elements exposed to the remaining melting ice, which can lead to further damage.

3. Water

You may think that solar panels are protected from water damage; however, while that is true of the protective external surface, if that surface is compromised by falling debris, then water can seep into the more delicate elements of your panel and cause it to malfunction, leading to decreased output or a wholly failed panel.

Panel damage can be frustrating, especially for people who depend on solar energy for their day-to-day activities, and while there are many experts in the Berryhill,NC, area who can possibly fix a damaged panel it is better to avoid the damage in the first place by knowing what to look for.

5 Common Types of Household Mold

9/17/2018 (Permalink)

Mold damage in Charlotte, NC

Whether you can see them or not, there are mold spores somewhere in your Charlotte,NC, home. Whether they are able to flourish depends on how much excess moisture is available for mold growth. When they do, leaking pipes and areas of high humidity or dampness (like showers or laundry rooms) are the usual culprits. Sometimes mold growth occurs where there's been previous water damage that hasn't been repaired properly.

Let's look at some of the most common types:

1. Trichoderma

Trichoderma is a very common mold, usually found in damp carpeting, wallpaper or air conditioning filters. Usually, this mold needs a relatively high amount of moisture to thrive. Some strains are known to produce strong mycotoxins.

2. Cladosporium

Commonly found in floorboards, wooden cabinets, carpets and old fabrics, this mold can grow in both warm and cool areas. Sometimes found around windows or shower stalls, it is mostly green, brown or black in color. It starts to show up as small dots that will grow into a large patch of mold if not taken care of.

3. Stachybotrys Chartarum

Also known as black mold or toxic mold because of its heavy production of mycotoxins, stachybotrys chartarum is easily identified by its distinctively musty odor. It can appear to be slimy and greenish-black in color. Black mold is mostly found in parts of the house that are continually damp, like ducts for air conditioning, but can also be found in walls, carpets, and other areas.

4. Alternaria

Alternaria is a very common mold that can be found outdoors as well as indoors. It's mostly found in areas like showers and sinks, and can thrive in areas around the outside of the house where there's not much light. If not eradicated, it can easily spread from room to room.

5. Aureobasidium

Aureobasidium is a quick-growing mold that can appear pinkish or cream-colored at first and then later turn a dark brown or even black. It is slimy in appearance and is sometimes mistaken for stachybotrys chartarum, or black mold. It is a very common mold that's often found in caulk around windows, in wallpaper, and on wooden furniture.

This overview should help you identify any mold that might be growing in your home. You may be able to eliminate some mold growth on your own, but some cases are more dangerous and will require a mold remediation service to take care of the situation. In any event, it's important to see to the problem right away so that it doesn't spread.

Helpful Sump Pump Maintenance Tips for Homeowners

7/23/2018 (Permalink)

You can check if your sump pump is free of obstructions by pouring a few gallons into the basin.

As a homeowner in Charlotte, NC it might seem like the maintenance for your home never ends. Cleaning out the gutters and checking the roof for damage or leaks should already be part of your seasonal checklist, but have you thought to check your basement? More specifically, if heavy rains are in the forecast or spring is coming around the corner, it’s time to inspect your sump pump.

What Is It?

This device is used to remove any water that’s gathered in a sump basin, which is usually found in the basement. In the event of a basement flood, this pump is necessary to ensure that water is sent away from the house and into a place, such as a storm drain or dry well, where it will no longer be a concern.

How To Perform Pump Care

For your benefit and ease, you should be putting time aside every couple of months to confirm that your sump pump is working correctly. If you are unsure on how to go about conducting pump maintenance, look to the following tips:

• Occasionally flood the sump basin by pouring water into it to ensure the pump does what it’s supposed to do and drains the water quickly. Have it serviced if it doesn’t.
• Be sure that the pump is standing upright. Sometimes vibrations occur while the pump is running that can make it topple over or tilt to one side.
• Check the power cord to be sure it’s connected. It’s not uncommon for a breaker to trip in damp areas. If needed, reset the outlet.

The below can be limited to once a year:

• Clean out the sump.
• Check the manual (or online) to see if the pump bearings need grease or oil.
• Remove the pump from sump and clean and inspect it.

Learn Now, Protect Later

Though the preservation of your home is constant, the ease of knowing that you are capable of fixing your own sump pump is worthwhile. You can save time, money, and potential water damage to the rest of your home. Visit http://www.SERVPROwestmecklenburgcounty.com for more information on storm damage

Demystifying Fire Extinguisher Use

7/18/2018 (Permalink)

Purchasing a fire extinguisher in Charlotte, NC or anywhere else in the country, should be easy to do at most home-improvement or hardware stores. Knowing how to use one, even in an emergency, is also simple enough to do with some easy-to-remember tips.

The PASS Acronym

Before attempting to contain the fire yourself, sound an alarm to alert others, and if appropriate, call the fire department. Keeping yourself and others safe is the first priority. Identify an evacuation path in case the fire becomes too large to address with a portable fire extinguisher. The four steps to follow are identifiable with the acronym PASS.

1. Pull the pin. This breaks the tamper-proof seal and prepares the unit for discharge.
2. Aim low. Point the hose and nozzle at the base of the fire.
3. Squeeze the handle to discharge the extinguishing agent.
4. Sweep the base of the fire from side to side, repeating as necessary until the fire is out.

If the fire appears to be progressing, abandon your efforts, and get yourself and others to safety without delay. If the extinguisher runs out before the fire abates, evacuate immediately. Even if the fire appears to be out, back away carefully in case it flares again.

There are a few other safety considerations, depending on the type of extinguisher. If the unit uses CO2, do not touch the discharge horn; its extremely cold temperature can damage skin. A kitchen fire caused by overheated oils or fats can require a Class K extinguisher and cannot be put out with water. Learn extinguisher types.

If a fire can be addressed with a portable fire extinguisher, remembering the handy acronym PASS and the steps it represents can resolve the emergency in short order. If fire damage results from a blaze of any size, restoration and remediation services can go a long way in setting things right again. Visit http://www.SERVPROwestmecklenburgcounty.com for more information on fire damage. 

2 Ways To Ensure Mold Containment During Cleanup

7/13/2018 (Permalink)

With storms blowing through in places like Charlotte, NC mold growth in a commercial building can quickly become a problem that brings business to a standstill. After the damage has been identified and assessed, quick mold cleanup and proper removal is essential to avoid any type of mold contamination spreading through other parts of the building. The following are two approaches that can be taken to avoid the spreading of mold spores.

1. Proper Air Filtration

To make certain that mold cleanup goes without a hitch, the air filtration system in the commercial building should be utilized to stop cross contamination. Mold spores are transferred through airflow, which can cause the spreading of mold growth through cross contamination. All HVAC systems, including heating and air, may need to have their airflow systems blocked to maintain the containment of the affected mold area. Understanding this and putting a stop to the transferring of air throughout a building is important to avoid mold contamination.

2. Negative Air Pressure

Mold contamination specialists may also utilize further methods to avoid cross contamination of mold spores. Different approaches, such as the use of negative air pressure or physical barriers, may be employed to help in the cleanup process. Negative air pressure prevents contaminated air from leaving the room while allowing for outside air to flow into the isolated area. This introduction of fresh, uncontaminated air can help prevent further growth from occurring in the affected area while also ensuring the contaminated air does not leave the area.

Dealing with mold cleanup in a commercial building in Charlotte, NC can be a daunting and overwhelming task. Understanding the process and methods to avoid cross contamination can be crucial in helping to avoid unnecessary damage. Properly utilizing the airflow system in a commercial building and potentially manipulating air pressure is exactly what is needed to ensure mold containment during cleanup.

Visit http://www.SERVPROwestmecklenburgcounty.com for more information on mold. 

Broken Water Pipes Can Quickly Damage Wood

6/25/2018 (Permalink)

Give SERVPRO a call if you experience water damage.

If your home is like most others, it is probably filled with different types of beautifully stained hardwoods and softwoods typically used to create cabinets, floors, and furniture. Wood is also often used in most houses as part of the structural support beams, subfloors, and wall foundations. When a pipe bursts inside your home in Charlotte, NC water can begin attacking the fibers of any wood it touches within minutes as the liquid is absorbed. The result can be swelling wood that may weaken the very structure of the building.


When it comes to building materials, water can be one of lumber’s worst enemies. When wood encounters water, the liquid can enter the strands in the wooden fibers and swell to three times their original size. The distorting fibers can then cause walls to weaken, floors to buckle, and subflooring to bulge. Minutes after a broken water pipe or damaged supply line floods your home, the standing water can also do the following:

• Seep into subflooring and basements
• Soak into insulation within walls
• Leak under cabinets and furniture

To alleviate the damage standing water can do, make the necessary water pipe repair as soon as possible. Once the flow of water is contained, the cleanup process can begin.


Special water removal and restoration teams can generally clean and sanitize the flooded area within 24 hours. The professionals can also begin drying out the swelling wood with fans and dehumidifiers. As moisture leaves the drying wood, the professionals can assess your home’s structure and identify which pieces of wood have lost their integrity and need to be replaced.


Keeping your home safe from further harm and rebuilding what has been damaged can be a top priority after a flood hits. By having a knowledgeable professional remove and replace the swelling wood, you can keep your home’s structure sound and ensure your peace of mind. Visit http://www.SERVPROwestmecklenburgcounty.com for more information on water damage. 

Restoring Your Important Documents After a Flood

6/20/2018 (Permalink)

You may not realize how many documents you rely upon until your business in Charlotte, NC floods. Suddenly, you are faced with the possibility of losing valuable information unless you can get the wet documents restored. Water restoration specialists can assist with this process. They disinfect, dry and digitize your important papers.


The first step of the document recovery process is disinfection. Gamma irradiation technology can be used to sterilize your important papers without exposing them to extreme temperatures. This technology is effective on many types of documents:

• Photographs
• Microfiche
• Books
• Files
• Paper documents
• Maps
• Blueprints

Once contaminants have been removed from your wet documents, they are ready to be dried.


Organizations that restore documents on a regular basis, such as the Library of Congress, often use freeze-drying methods to do so. Freeze-drying arrests the decomposition process so that the paper maintains its integrity. This document drying method also inhibits mold growth and makes the documents possible to transport if necessary. If retaining the original document is important, freeze-drying is a must.


A flooding emergency is a good opportunity to convert paper files to digital copies. Not only does digitizing your important documents, pictures, and files help modernize your business, it also gives you a backup of the important information that keeps your business running. It saves storage space and provides convenient access at your fingertips. Restoration experts recommend digitizing your data so that, if a flood does occur, you haven’t lost anything that cannot be replaced.

If your itemized flood damage list includes wet documents, you probably want to recover those documents. They may have important information that is crucial to running your business in Charlotte, NC or they may contain customer contact details that you cannot afford to lose. Through the process of disinfecting, drying and digitizing, you can restore your documents and preserve the information contained within.
Visit http://www.SERVPROwestmecklenburgcounty.com for more information on commercial water damage

Staying in Business During a Power Outage

6/15/2018 (Permalink)

A power outage can disrupt operations at your business in Charlotte, NC if not handled correctly. The outage may be unavoidable, but a backup business plan can allow operations to continue to run smoothly in the event of a blackout. Consider the following suggestions to keep your business running during an interruption of service.

1. Consider getting a generator ahead of time. A generator running on fuel allows electrical devices to continue to run during a power outage. A portable generator contains outlets into which devices may be plugged. Construction sites frequently use this type of generator. A commercial generator is larger, installed by electricians, and designed to automatically take over in the event of an outage. Consider the needs of your business and choose accordingly.

2. Install a UPS on each computer. An uninterrupted power supply, or UPS, is a device that can be plugged into each computer, allowing the computer to run on its own battery during an interruption of power. When the outage first occurs, the UPS will allow the user to save work and shut down the computer before any data is lost.

3. Choose a predetermined work location for use during the blackout. This is called your recovery center, and it is a place where your team can work during the outage. Any place with free Wi-Fi access, such as a local coffee shop, is a good location to work. Another option is to have your employees work from home using their own internet connections and electricity.

A power outage need not completely stop your business from running. Taking these steps ahead of time will allow you to stay in business. If the outage is the result of a natural disaster, such as a storm that causes additional damage, a restoration company can come onsite and assist in cleanup efforts and aid in the business recovery. Visit http://www.SERVPROwestmecklenburgcounty.com for more information on storm damage

3 Ways Security Fencing Keeps Your Property Secure After a Fire

5/29/2018 (Permalink)

Give SERVPRO a call if you experience commercial fire damage.

After your business in Charlotte, NC suffers from fire damage, one of the first things you should do is make sure your commercial residence is protected with a security fence. There are several reasons why installing temporary fencing is an important first step.

1. It Aids the Insurance Process

One of the first steps after a fire is to file a claim with your insurance company. After that is done, an adjuster will typically need to take stock of the remaining property. A fence can help make sure no further destruction or vandalism occurs before the insurance adjuster arrives. This is often crucial to collecting on a claim because insurance may not cover damage that occurred after the fire took place.

2. It Provides Extra Safety

Trespassing may be illegal, and it may be obvious you’re not open for business, but that may not keep passersby off your property while you wait for cleanup and restoration to occur, especially if you still have important documents or goods still waiting to be picked up. Along with shutters that protect your building from intruders, a security fence typically makes it harder for unwelcome visitors to stop by, helping to ensure no accidents from falling materials or slipping on soggy flooring occur, which could otherwise put you at legal, and therefore financial, risk.

3. It Helps Make Cleanup Easier

Once the insurance claim has been settled, the clean-up process can begin. Depending on the extent of the damage done by the fire, this could be a lengthy process. Temporary fencing should continue to keep your commercial residence safe while the restoration is performed.

Experiencing a fire in your Charlotte, NC business can be overwhelming, but installing a security fence can give you peace of mind knowing that your commercial residence is secure as the process of repair and rebuilding is started and completed. Visit http://www.SERVPROwestmecklenburgcounty.com for more information on commercial fire damage.

The Key to Treating Bathroom Mold

5/15/2018 (Permalink)

Give SERVPRO a call if you notice mold growing in your home.

Mold remediation specialists advise not attempting to remove mold on your own for good reason. Proper mold remediation requires special protective equipment such as face masks to prevent health issues or contamination that could lead to mold spread elsewhere. Read on for an idea of the types of protective equipment Charlotte, NC mold remediation specialists use.

Safety First

You may think of mold as harmless, but mold remediation specialists and environmental hygienists take it very seriously. With that in mind, they often wear:

• Face masks. And not just any face masks; these face masks should cover both the nose and mouth to allow for safe breathing. They’re more than just a protective covering; the proper sort of face mask is actually a respirator. For mold safety, the minimum safe rating for a respirator approved by the National Institute of Occupational Safety and Health is an N-95 particulate respirator.
• Eye protection. Some respirators cover your entire face from temple to chin, but for those that only cover the nose and mouth it’s advisable to wear some form of eye protection. Sunglasses or eyeglasses aren’t enough when they have open sides and tops. Goggles that seal against the face are best.
• Gloves. Your hands are the easiest way to pass contaminants on as you transfer them from one thing you touch to another – and sometimes that “thing” you touch may be your eyes, nose, or mouth. Proper protection includes gloves to keep mold particles from clinging to skin.
• Disposable or washable clothing. Many mold specialists wear protective suits over their clothing, usually of a material that can be disposed of or washed harshly to sanitize effectively. Using old clothing that can be discarded afterward is also an option, particularly if that clothing covers skin adequately. Long pants and long sleeves are recommended. Visit http://www.SERVPROwestmecklenburgcounty.com for more information on mold

What Type of Smoke Detector Is Safest for Your Home?

5/10/2018 (Permalink)

Give SERVPRO a call if you experience fire damage.

The majority of home fire deaths occur in houses with no smoke alarms or with dead or malfunctioning batteries in the smoke alarm. Smoke detectors should be placed on each level of your Charlotte, NC house and outside bedrooms.

1. What Different Types of Smoke Detector Are Available?

There are three types of smoke detector: ionized, photoelectric and combination. Ionized systems work due to a small current being maintained between electrodes with americium-241. Smoke entering the space between the electrodes interrupts the current and triggers the alarm.

Photoelectric alarms have an emitted light beam in a chamber. If smoke enters the chamber, it scatters the light, which hits a sensor that sets off the alarm.
A combination detector has both photoelectric and ionizing sensors. The International Association of Fire Fighters recommends using photoelectric detectors.

2. What About Smart Smoke Detectors?

Smart smoke detectors are connected to the internet. Apps connect you with your smoke alarm through your phone, allowing you to shut off false alarms. You will also get notified when the battery is low so you can change it before the irritating chirping starts up. Some models include carbon monoxide detectors as well.

Smart batteries are another option. These look like 9V but are connected to the internet. If the alarm sounds, these batteries will notify you through a phone app, as well as sending a low-battery alert. Smart batteries can last five years.

3. What Other Devices May Facilitate Fire Safety?

Heat detectors are an older type of fire safety device. If a pre-set high temperature is reached, an alarm will activate. These are useful in areas where smoke detectors are unsuitable.

Listeners are devices that “listen” for the frequency of your smoke detector’s alarm. These are appropriate for big homes because their range can cover an entire floor of your house.

It is imperative that your Charlotte, NC home have an appropriate smoke alarm on each floor. These small, relatively inexpensive devices may save lives. Visit http://www.SERVPROwestmecklenburgcounty.com for more information on fire damage

Safety Precautions During Mold Removal

4/30/2018 (Permalink)

Give SERVPRO a call if you notice mold growing in your home or business.

If your business is about to undergo mold remediation in Charlotte, NC you may be wondering how to protect your employees during the mold removal. With so many articles about black mold in the news, you may be concerned for their health. Bringing in experienced mold remediation professionals to handle the cleanup is the most important decision you can make to keep your workers safe. This is because an experienced team will be able to assess how extensive the mold growth is, how much of a threat it poses and what level of containment to implement during cleanup.

There are three levels of containment:

• Surface containment
• Local containment
• Full containment

How Is Mold Contained?

To prevent mold from spreading into the air and other areas during mold removal, a rigid frame is placed around the affected area and plastic sheeting is used to enclose it. A high-efficiency particulate air filter is set up so that air is pulled from the contained area, filtered and released, preferably outside the building. This cleans the air in the affected area and prevents it from spreading to rooms still in use by employees. In most cases, the plastic sheeting is laid down from the affected area to the exit to ensure mold isn’t tracked through the building by the removal team.

If the growth is extensive enough, a local containment may be set up, which includes the areas adjacent to those with visible growth. In some cases, a full containment may be necessary, which includes the entire building. If a full containment is required, you will need to close your business for the duration of the mold remediation procedure to ensure your employees’ safety.

Is Containment Always Necessary?

Believe it or not, containment is not always necessary. In cases where the affected area is less than 10 square feet in size, experienced mold removal experts in Charlotte, NC will usually not set up a containment area. They will, however, use respirators, gloves and protective eyewear while carrying out the remediation work. Be reassured, however, that if there is any danger to your employees, an expert will take the proper safety precautions to protect them. Visit http://www.SERVPROwestmecklenburgcounty.com/ for more information on mold. 

How To Handle a Flooded Furnace

4/23/2018 (Permalink)

SERVPRO technicians are available 24/7 to assist with flood damage.

The tricky thing about floods is that they can affect any part of your Charlotte, NC office. You may think of water damage causing problems to flooring, walls or furniture, but a broken pipe can send water into your furnace and heating ducts. This can lead to system damage, not to mention a big cleanup job in ducts and vents throughout your building. If you’re dealing with a furnace flood, the experts can help you get things looking and working well once more.

The Assessment

As an untrained novice, you might not know where to look for the extent of your flood damage. A highly trained professional can assess all the problems caused by a flooded furnace. This person will probably do some of the following:

• Determine how significantly the flood has damaged your furnace
• Inspect ducts and vents to see how much cleanup needs to take place
• Formulate a plan to clean and sanitize the damaged areas

Remove the Water

Next, the technicians can remove the water from the affected area using industrial-quality wet vacuums. Not only can this method remove any water from your furnace or other areas, but it can also clear them of other debris and nasty sediment. It’s essential that you wait to use the furnace until a technician thoroughly cleans and dries it. In some cases, the tech may recommend replacing the unit.

Drying and Cleaning

If you’ve had a furnace flood, you need to dry it before even considering whether it will function properly. A professional can use heavy-duty dryers to ensure there is no moisture left in the unit. Next, the team can conduct air duct cleaning so air can continue to flow through your Charlotte, NC workplace. Cleaning can also get rid of any mold or other harmful materials that could otherwise cause problems. A professional can also sanitize the furnace and air ducts.

You don’t have to let a furnace flood or other water issues put you out of commission. With the right help, you can clear out the water, dry the affected spaces and ensure that your office building is once again free from unsafe conditions. Visit http://www.SERVPROwestmecklenburgcounty.com/ for more information on commercial water damage. 

The Difference Between Mold Removal and Mold Remediation

3/26/2018 (Permalink)

Experts claim there are more than 100 types of mold bacteria inside the average home in Charlotte, NC. Colonies can include yellow, orange, green, and black mold. How is that possible? Many common fungus spores are found in cars, homes, offices, and outdoors because the fungi are constantly floating about in the air. The microscopic bacteria can enter any building through doors and windows, but the spores can also find a way inside homes on pet fur, shoes, and clothing. Once the spore plants itself onto a potential life source, it begins growing into a colony and eventually becomes large enough to be seen and destroyed.

Mold Removal

Mold cleanup, removal, and remediation are often terms used synonymously, but they are not the same. Completely removing mold is considered an impossible task because the spores float in the air and land almost everywhere. For this reason, a mold removal team can only clean existing mold from items within your home. Moments later, the bacterial spores, including black mold, often return.

Mold Remediation

Companies specializing in mold cleanup and remediation tend to offer more than removal services. With specialized training and equipment, the mold remediation team can locate the mold, assess the problem, and contain the area. The professionals often employ large air movers, HEPA air scrubbers, and dehumidifiers to remove any water that is contributing to the mold problem. Once the moisture is gone, existing mold colonies can be eradicated by getting rid of moldy materials. Items often include carpets, drywall, and wood.

Mold Prevention

The affected area may need an application of disinfectant or fungicide to eliminate any remaining microscopic spores and prevent future mold. The need to disinfect is especially true with materials that can be salvaged but have been near mold-infested items. Since black mold can be a concern, disinfecting the whole room may also be an option. Mold remediation specialists can also answer questions on how to prevent mold from attacking in the future. Visit http://www.SERVPROwestmecklenburgcounty.com/ for more information on mold. 

How To Prevent Frozen Water Pipes

3/21/2018 (Permalink)

Your Charlotte, NC home can take a pounding from winter weather. Snow, ice and frigid wind can all affect its exterior, and one common problem you might experience as a homeowner is frozen pipes. When the temperature drops below freezing, frozen water inside pipes can expand and cause them to burst. However, there are a few ways you can prevent this problem, as well the water damage and flooding a broken pipe can cause.

Insulate Your Pipes

Exterior water pipes are typically the most vulnerable to bursting during cold weather, but certain indoor pipes can be affected as well. Consider insulating pipes with foam insulation in these areas:

" Basement connections
" Under kitchen or bathroom cabinets
" Unfinished or non-insulated laundry rooms

Insulting pipes in these areas can offer them extra protection when winter temperatures plummet.

Drain Outdoor Water Lines

Maintaining outdoor water lines can prevent them from freezing over. Before the cold weather comes, drain sprinkler systems and hoses and winterize your pool. You may want to keep the outdoor valves open to prevent excess water from creating pressure, which can result in a costly water line repair bill if the pipes near these connections burst.

Use Pipe Sleeves

Fitting indoor and outdoor pipes with pipe sleeves can protect your plumbing when temperatures drop. Pipe sleeves can prevent freezing by providing pipes with insulation and by raising the temperature within the pipe. You can create your own sleeve with heated tape and layers of newspaper if you need a quick fix before storm cleanup professionals arrive. These sleeves can also be helpful in keeping your pipes in good working order if you plan to be away from home for an extended period, such as for a Christmas holiday.

Dealing with frozen pipes at your Charlotte, NC home can be a stressful experience, especially if one or more burst due to the cold. However, knowing how winterize your plumbing and treat your pipes for the cold weather can help them withstand the ravages of subzero temperatures, wind, ice and snow. Visit  http://www.SERVPROwestmecklenburgcounty.com/ for more information on water damage. 

Mitigation vs. Restoration: What Is the Difference?

3/16/2018 (Permalink)

Our team was called to handle this commercial water loss in Charlotte.

Flooding can have a devastating impact on your business. Ruined furniture, mold growth and standing water will undoubtedly make it hard to know where to start. How can you handle the cleanup process? If you seek out a flood cleanup company in Charlotte, NC you should become familiar with two different terms. These are flood mitigation and flood restoration. The following will explain the differences between the two.

Flood Mitigation

During the mitigation process, if you can salvage it, you should. Never listen to advice that tells you it’s better to replace everything. Most professionals in a flood cleanup company would rather try to mitigate the damage before they have to restore components of your commercial property entirely. In fact, it can be cheaper for you to clean up the damage, to remove the mold and to siphon through you and your employees’ belongings.

Flood Restoration

The step following mitigation is to restore your commercial property. This is what a restoration company will usually undertake next. After a flood, there is a high chance you’re going to have to restore some of the building. For instance, porous items such as paper, insulation, carpets, tiles and other furnishings may need replacing entirely. The mold can seep through the gaps in the material and make it impossible to clean thoroughly. Mold spreads quickly through the air when not taken care of. Professionals in the business will make sure that there isn’t anything left over from the flood damage.

When it comes down to it, a flood cleanup company is going to do its best to restore your business to the state it was in prior to the flooding. It never has to be a matter of restoration or replacement, however. In many cases, you will have to do a mix of both. It’s true that you usually can’t expect to save everything damaged in a flood, but there are salvageable components worth restoring. Visit http://www.SERVPROwestmecklenburgcounty.com/ for more information on commercial storm damage. 

Mold Moves Fast, So How Can You Keep It From Spreading?

2/26/2018 (Permalink)

Mold is one of those silent infestations that works fast. Once it takes root in your building, you have up to 48 hours to nip it in the bud, otherwise you risk having your entire building infested. Mold spores are extremely lightweight, and all it takes is a single puff of air to move them around from one room to the next. For this reason, professional mold cleanup in Charlotte, NC is essential for preventing mold contamination. Some things you can do to prevent mold from spreading include:

• Fix the water problem and dry everything up
• Keep indoor humidity below 60 percent
• Clean your HVAC system
• Seek the help of water damage and mold remediation experts for help immediately

Fix the Problem

First and foremost, you need to dry up the water source. If moisture is allowed to continue to invade the space, mold can continue to grow. The water damage control team you recruit should employ the necessary measures to dry up the space, including using dehumidifiers and air filtration systems.

Keep Humidity Levels Low

Mold cannot grow in low humidity and low temperatures, so keep indoor humidity levels low. If the outside humidity levels are lower than the indoor ones, open the windows; if the opposite is true, run the AC or use dehumidifiers.

Clean Your HVAC System

A major part of mold cleanup involves cleaning the HVAC system. Mold spores are so light that they can make their way into HVAC systems and move from room to room as hot and cold air circulates. If you want to effectively rid your building of mold contamination, you need to thoroughly sanitize your heating and cooling systems.

Call in the Professionals

To effectively rid your building of mold, you should hire a mold remediation team in Charlotte, NC. A professional team understands what tools are necessary to dry up the water, dry up the mold and restore your building so it’s like new again. If you have mold in your building and want to keep it from spreading, contact the mold cleanup crew near you today.
Visit http://www.SERVPROwestmecklenburgcounty.com/ for more information on mold.

How To Prevent Break Room Fires and Banish Foul Food Odors

2/13/2018 (Permalink)

Having a break room for employees in a commercial building can make the days more pleasant. Being able to brew a fresh cup of tea during a long afternoon or cook hot popcorn can lift everyone’s spirits and ease the work along. Improper use of appliances and careless housekeeping, however, can at best lead to foul odors and at worst set off dangerous fires.

One dreaded workplace scenario is burned popcorn. Property owners and managers may not realize, though, that smoke cleanup methods from a professional fire restoration company may also include effective building deodorization. The following measures can fend off break room fires and prevent burned food from wafting foul odors throughout the facility.

• Think heavy-duty. In a workplace break room, use only industrial-grade appliances that are UL-listed.

• Forget extension cords. Plug all appliances directly into outlets with proper overcurrent protection such as breakers and GFCIs.

• Get detection. Install smoke and heat detection devices in all break rooms. These systems should be monitored by a central station.

• Clean up. Keep all appliances and outlets free from dirt and debris. Doing so not only helps with safety considerations, but it can also reduce unpleasant odors.

A Dreaded Workplace Break Room Mishap

Everyone in the office immediately knows it has happened. Burned popcorn never stays a secret. The smell wafts through every air vent and settles into each office, lobbies and waiting areas so that customers are greeted by the stench while employees have to work on despite the bad smell.

Many commercial property owners and managers have a fire restoration and cleanup team on file in the event of a major disaster. However, this same specialist company can also clean foul odors from the air using advanced equipment and techniques so that everyone can breathe easier.

If your office in Charlotte, NC is riddled with burned popcorn smell, a fire restoration company experienced in smoke cleanup can provide thorough building deodorization from unpleasant break room odors. Work and business go better and smoother in a safe, clean environment.
Visit http://www.SERVPROwestmecklenburgcounty.com/ for more information on commercial fire damage.

4 Ways to Be Ready For the Next Flood

1/18/2018 (Permalink)

flooding; flood damage; storm damage
4 Ways to Be Ready For the Next Flood

It is always good to plan ahead for oncoming flooding. Repairing storm damage can cost thousands of dollars if you do not have the right insurance policy. Fortunately, there are various ways to protect your house in Charlotte, NC so that you can evacuate with peace of mind.

1. Waterproof Exterior Walls

It does not take a lot of water to damage a property. It can still take a lot of time and money to repair flood damage that brings fewer than two feet of water inside your home. A waterproof veneer consisting of a brick layer reinforced by a sturdy membrane can help prevent a small amount of flood water from entering your property. In some cases, a membrane can be enough to keep water at bay entirely.

2. Raise Electrical Components

Outlets, meters and service panels should be at least one foot above your home’s flood level. Systems being exposed to even a small amount of flooding can cause them to short circuit.

3. Anchor Fuel Tanks

Clean flood water can become contaminated if a fuel tank sustains damage. An unanchored tank can be swept up by the flood, creating a leak and spilling oil into the basement, which causes a number of problems. It is much more difficult for a professional crew to clean up contaminated water than clean liquid.

4. Clean Gutters Routinely

You should make cleaning the gutters a regular part of your chore routine. Leaves and other debris can get caught in the gutters, and even a small amount of rain can cause the system to break apart. The likelihood of this increases with heavy storms bringing out harsh rainfall. Water can overflow from the gutters, degrading the home’s siding. This water also leaks into the home’s foundation, which can necessitate even more complicated repairs. Prepare sufficiently so you do not fall victim to extreme flooding in Charlotte NC.

Visit our website for all information on storm damage at http://www.SERVPROwestmecklenburgcounty.com/.

3 Best Ways To Avoid Frozen Pipes

1/18/2018 (Permalink)

The winter season in Berrhill, NC, brings with it chilly conditions. It’s ideal weather for cuddling up with a hot cup of cocoa, but it’s not always good for your home’s pipelines. Freezing temperatures can result in frozen pipes. In the worst case, the pipes may burst. If that happens, the first response is to call a water line repair and cleanup service. Fortunately, you can keep the water flowing by following a few simple tips.

1. Use Heating Tape

Pipelines need added warmth when the thermostat hits those frigid temperatures. Heating tape gets the job done. Place it directly on pipes that are easily accessible. There are two types of tape available:

• Manual
• Automatic

You must plug and unplug the manual version. The automatic tape shuts on and off according to the heat level. Make sure you follow the safety instructions and precautions when using this approach.

2. Open the Doors

In most cases, pipes are more freeze-prone because they’re enclosed behind cabinets. These spaces are especially cold and dank during extreme winter weather. Pipelines benefit from the circulation of heat, so open the cabinet doors. Additionally, keep all your home’s interior doors open. This helps ensure the water lines receive enough warm air.

3. Let the Faucets Drip

Frozen pipes aren’t the only problem you may face. There’s also the possibility that the water lines might burst. You can go from no water flow to water flooding your home. This is preventable by letting the faucets drip. Water dripping from the faucets keeps the pipes from freezing. It also prevents the blockages that increase pipe pressure.

You have no control over the cold winters in Berryhill, NC,  However, you can control the impact wintery weather has on your home’s water flow. When you follow the tips above, you’re less likely to experience frozen pipes. If for some reason the pipes burst, call a reputable water line repair service immediately.

If you would like to see more information visit our website at http://www.SERVPROwestmecklenburgcounty.com/.

Why Does Mold Smell and What Can You Do About It?

12/22/2017 (Permalink)

Why Does Mold Smell and What Can You Do About It?

When entering basements, crawl spaces, attics and garages in Charlotte, North Carolina it’s sometimes possible to notice a musty odor. But why is that? It is usually associated with mold. Have you ever asked yourself why mold has this distinctive smell? The answer is mycotoxin. Removing this bad smell is part of the mold remediation process that cleanup and restoration experts perform. Here’s what you should know about mold odor and what you can do about it.

1. Why Does Mold Smell?

Mold produces microbial volatile organic compounds and some of these gasses are known for their bad odor. Should you ever notice musty odor in your house, chances are there is mold growing somewhere behind your walls or in any other places that are not accessible. In this case, you would inhale mycotoxin, a toxin with a distasteful smell.

2. How Can You Know for Sure That Mold Is Present?

Now that you noticed a bad smell in an area of your house, the next thing to do is contact a specialist to perform a mold test. This expert will perform a series of tests, such as taking air or surface samples and analyzing them in a laboratory. This is the best way to determine what type of mold can be found in your house.

3. What Can You Do About Mold Smell?

The first step in fighting mold odor is to have the mold removed. This should be done by a mold cleanup company that has all the right tools and equipment. With their expertise, they can successfully rid your house of mold. Part of the remediation process is containment, removal, disinfection, HEPA vacuuming and prevention. If some areas of your house are beyond repair, it may be necessary to tear them out and replace them. After the remediation process you can use HEPA air filtration devices to help with the smell and any mold spores that might still be present.
Getting rid of that musty odor produced by mycotoxin isn’t a simple task. It involves mold remediation that is best left to the professionals.
Visit http://www.SERVPROwestmecklenburgcounty.com for more information on mold.

Standing Water Allows Mold to Grow

12/22/2017 (Permalink)

Standing Water Allows Mold to Grow

If your business has experienced a flood with standing water, you know you have a problem on your hands. Mold and bacteria can cause serious issues in your building, so you need to get the mess cleaned up right away. Mold growth can begin within 24 to 48 hours after the flood, so time is of the essence when it comes to controlling the unwanted growth of microorganisms.

Mold Is Present Everywhere?

Mold spores float through the air and are present almost everywhere, indoors and outdoors. They thrive in moist conditions, so any event which has caused flooding or standing water can be a perfect situation for mold and bacteria to grow.

Colonies Can Grow Quickly

?If your business has experienced flooding it is imperative to begin removing the water immediately. Mold growth can begin to form colonies in as little as 24 hours after a flood. Before the mold removal can be started, all of the water must be dried up. Timing is very important in controlling mold and bacteria.

Clean Up Is a Task for Professionals?

When it comes to cleaning up standing water and sewage, and eliminating mold and bacteria, you want it to be done right the first time. Don’t take shortcuts that will end up costing you more in the long run. A professional service in Charlotte, NC can help you get the water cleaned up and the mold eliminated quickly and effectively.

Flood damage is no laughing matter. The damage it can cause to your building and fixtures can be extensive. If standing water isn’t dealt with immediately, bacteria and mold growth can cause a new host of problems. Don’t try to tackle these problems on your own. Contact a qualified team in Charlotte, North Carolina to help you navigate these treacherous waters. Save yourself the headaches and health issues caused by unmitigated mold growth. Visit http://www.SERVPROwestmecklenburgcounty.com for more information on mold and water damage.

Must Know Facts About Commercial Fire Damage

10/25/2017 (Permalink)

Must Know Facts About Commercial Fire Damage

Fire can be of enormous effect on any business; especially when it is an electrical fire. It can lead to massive loss, and if no fire damage insurance cover was taken before, the business recovery might take a lot of time. Soot damage and smoke damage can also be devastating in any business. When a commercial fire damage and smoke damage takes place, a company should consider a reliable fire restoration company. One with enough experience, a good reputation and very professional to their work. Although different types of commercial fire require different fire restoration experts, it's good to know a company with a wide range of them. Every minute lost during or after the fire damage usually means a substantial loss is incurred. The more time spent, the more the damage. This article explains how professional fire restoration companies deal with this menace.

The first step is the time the firefighters take to arrive at the scene. Typically, the firefighters should be able to have modernized equipment like the fire truck that can speed up to the stage and tackle the electrical fire. They should spread out systematically, cover the reception area, board room, and even extinguish the utility room fire. The fire hose should also be one that is long enough and stable to be of relevance during the fire suppression. An electrical fire can spread to the neighboring businesses. Fire suppression should, therefore, be speedy. The firefighters should have undergone proper training in suppressing a fire damage.

Fire restoration

The fire restoration process usually begins immediately after any commercial fire damage. This is in hopes of bringing the business activities back to normality. Delays only multiply the fire damage. As usual, buildings have a fire sprinkler system, and if used, the pressure exerted on the building might cause secondary water damages.

The fire restoration company should ensure that no civilians are in the room during the restoration. Work begins immediately by working on the fire damages on the windows and the doors. As expected there will be places with a lot of soot damage and smoke damage. Most smoke can be removed by scrubbing. For instances of a soot damage, the restoration process is a bit different. Due to the oily nature of the soot, scrubbing will just smear the black color all over. It is an excellent thing to, therefore, apply a good detergent, one that will wash away the greasy content before scrubbing. Furthermore, painting may also be needed to restore the original color.

Fire damage also extends to the floor and the walls.  Technicians should start at the top of walls and wash their way downward. If there were carpets on the floor, then there is a high probability that they will also be part of the commercial fire damage. It's therefore mandatory to first dry up the carpets since they might have soaked the water from the fire hose of the fire truck and fire sprinkler system during the fire suppression. Sometimes utility room fire also takes place. This means the wall of the utility room will be more affected. Utility room fire tends to be the worst as it a room that keeps appliances and other chemicals. Scrubbing and followed by painting is the best restoration measure for cases of utility room fire.

Electrical fire may result in soot damage and smoke damage in many more places like the glasses, tiles, ceiling and even fabric. The firefighters may also cause more damage during the fire suppression process. Any business should have a good fire restoration company that will be able to restore all these commercial fire damage places in good time. 
Visit http://www.SERVPROwestmecklenburgcounty.com for more information on commercial fire damage.

A Professional Fire Damage Restoration Company Offers Many Services

10/25/2017 (Permalink)

A Professional Fire Damage Restoration Company Offers Many Services

Commercial and residential fire damage can be devastating. A single fire in business or fire in home that spreads can cause many kinds of problems. Smoke damage can damage many parts of the space from the floors to the ceilings. Soot damage can happen when soot gets into the space and piles up in all corners. Smoke smell can be a huge problem, lingering in spaces for weeks or even months afterwards. Fire cleanup efforts must begin as soon as the fire in business or fire in home is fought successfully. A fire damage restoration company can offer many important services. Such services can help the company owner while the board up is in progress, allowing them to think about getting the space cleared up rapidly and ready to welcome customers once again. A restoration company can help with any kind of fire damage at all from a small fire that is easily contained to a much larger one.

Removing Smoke Smell

Fire cleanup after fire damage can take many forms. Removing smoke smell after the commercial fire damage may require lots of specific kinds of efforts. A professional fire restoration company can by examining all areas of the space multiple times. The smoke smell may have lessened but not fully dissipated. In that case, an expert fire restoration company can help with fire cleanup efforts that aim to specifically remove the fire smell forever. This problem can also step from soot damage and smoke damage. Soot damage is often particularly subtle as it can be present in places that are not seen by the naked eye even during fire cleanup efforts and the fire damage restoration process. A fire in business or fire in home may need to have specific procedures done during the board up that can address such issues and help remove all evidence of commercial fire damage from the entire space.

Getting the Space Ready

In addition to help with soot damage, the fire damage restoration company can offer help after a fire in home or fire in business of many other kinds. Commercial fire damage may quite apparent from many angles and including many parts of the space. A restoration company can offer help with smoke damage and fire damage that includes a thorough appraisal of the entire problem in every part of the space. Many business owners take the time during a board up and look over the space closely after the fire. They may find areas of smoke damage and fire damage during the board up that had not seemed a problem before. It is not uncommon for a fire damage restoration company to find new areas of concern that were not immediately noticeable. Those areas can have problems that need to be cleaned up as soon as they are seen. Any business owner wants to reopen after the fire quickly in order to help minimize their losses and let their clients know they are there for their needs again.

Long Term Issues

Once a fire has been put out, this does not mean that all fire problems in the space are at an end. In many instances, it means they are just starting. Even a very quick fire can cause problems that can create long-term problems that may need many months to overcome. A much longer fire can create even more problems in the space that will need to be cleaned up. It is best to think about the long-term when it comes to a fire. A long-term plan to cleanup all affected areas of the space can and should be full swing after the fire has been put out. The longer term plan should focus on all areas of the space, even those that may have only been lightly affected. A longer term can help the owner in the aftermath of the fire fully clean up everything.
Visit http://www.SERVPROwestmecklenburgcounty.com for more information on fire damage.

Water and Flood Damage Tips

9/27/2017 (Permalink)

Water and Flood Damage Tips

Water damage and flood damage are some of the emergencies that most home and business owners dread the most. The challenge with water damage, and especially flood damage, is that no matter how prepared you think you are to handle the crisis, you can never estimate the amount of damage the water will cause, which means you cannot plan perfectly ahead of time. However, there is a shortcut that can help you manage the stress that comes with water in the home in the easiest way possible, and this is hiring professional water damage restoration companies. Below are some of the tips that will help you manage a flooded home or water in the business.

Establishing the source of the water in the home

Several scenarios can lead to a flooded home. The first is a pipe break or supply line break. When this happens, water fills every part of the house depending on the location of the pipe break. When you have established that a supply line break is the cause of water damage or flood damage, you should turn off the water at the meter or street level to prevent further damage. On the other hand, if the flood damage is a result of a storm, such as the havoc that Harvey is wrecking in Texas, you will be forced to wait till it is over before any water cleanup and restoration can be done. However, there are mitigation measures that a professional restoration company can take to bring back the water to the state it was in before the flood damage.

Calling in the restoration company

The restoration company should be called in as soon as you possibly can after the flood damage. They will assess the extent of the damage caused by the water in the home or water in the business. They will then start the process of water cleanup and drying. The restoration company does the water cleanup by using suction pumps to get rid of as much water as they can. After most of the water has been removed, they will assess any furniture and upholstery which was in the home for water damage. If anything can be salvaged, they will do a cleanup and drying process. Then, the plumbers may be called to repair the pipe break or supply line break permanently.

It is after the drying and repairs that the water cleanup company starts the mitigation and restoration process. They assess the floors, walls and any other structures. If the water has been stagnated in the home for a long time, they may remove rotting wooden structures and replace them with new ones. Other mitigation and restoration processes include painting walls whose color could have come off, treating all the parts of the house to prevent mold damage which could occur in future, and making sure that the home is secured against future damage by water in the business.

The benefits of hiring experts

When water damage happens to a place, and the water stays stagnant for a long time, it starts gathering microbes. In the case of pipe breaks, supply line breaks, and sewer line breaks, the results are even more dangerous because the water could turn into category 2 or category 3. It is therefore advisable that you hire a restoration company to handle the flooded home, drying, mitigation and restoration before the water becomes a health problem. Water in the home or water in the business also means an increased risk of electrocution. Experts will know how to handle the power lines to keep everyone safe.

Lastly, they always respond on time and make sure that the flooded home is repaired before the house falls apart. When you involve professionals in the process of repairs and restoring the home, you reduce the amount of strain you might have gone through trying to clean the home. You also ensure that the process is done professionally, minimizing future complications.
Visit http://www.SERVPROwestmecklenburgcounty.com for more information on water damage.

Commercial Fire Damage and How to Get Restoration

9/27/2017 (Permalink)

Commercial Fire Damage and How to Get Restoration

If you recently dealt with an electrical fire or utility room fire, you need to hire a commercial fire damage company. The fire damage experts are there to help when it comes to fire restoration. This is a project you should never attempt on your own, especially when smoke damage is present. Unfortunately, when the firefighters come to put out the fire in your home or business with their fire trucks and fire hoses, you might also have water damage left behind as a result.

Once you have made the decision to hire a commercial fire damage company, you are relying on somebody else to do the fire restoration for you. This means that they can take care of the smoke damage and soot damage that has been the result of an electrical fire or utility room fire. Both soot damage and smoke damage are problematic in many different ways, and this is why it is so important that you hire the experts dealing with commercial fire damage. The fire damage experts can also install a fire sprinkler system and fire suppression system so that a fire is not going to be an issue down the road.

Once you have made the decision to have a fire sprinkler system and fire suppression system put into place, you are going to have a home that is fully protected for future fires. Commercial fire damage professionals deal with fire restoration in many different ways. This is why it is so important for you to contact the fire damage experts so that they can come to your home after an electrical fire or utility room fire and do the work for you. This is something that firefighters with their fire trucks and fire hoses cannot do on their own. The company can also install a fire sprinkler system and fire suppression system so that you do not have to deal with fire issues in the future. Both smoke damage and soot damage can be handled by this particular company.

No matter what type of fire damage you have recently dealt with, you need a commercial fire damage expert dealing with fire restoration. They can handle the issues for you, allowing you to go back to a home that is safe and healthy to live in. They are also going to be the ones to install the fire sprinkler system and fire suppression system so that you do not deal with issues down the road. Both electrical fires and utility room fires are incredibly problematic for homes and businesses. Soot damage is also very difficult to get rid of on your own, so be sure to hire a good company.

Despite the fact that you probably got firefighters with their fire trucks and fire hoses into your home, they are not the ones responsible for Restoration. In fact, many firefighters will tell you that fire trucks and fire hoses can cause more damage because of the water. This is why it is imperative that you got a good company in to do the damage repair for you. This will save you a lot of time from figuring out how to do it all on your own, and it will also ensure that your home or business is as healthy as it can possibly be after dealing with this immense catastrophe.

There has never been a better time for you to contact a professional company than right now. There are tons of companies for you to hire that specialize in commercial fire damage restoration. Fire restoration is something that you should never attempt on your own if you do not have the right types of tools and skills. Instead, be sure to contact a local company to come in and do the work for you. This is important for when you want something done and know that you have insurance that will cover the full cost of it.
Visit http://www.SERVPROwestmecklenburgcounty.com for more information on fire damage.

5 Tips to Help with a Storm Restoration

9/27/2017 (Permalink)

5 Tips to Help with a Storm Restoration

There are countless ways that a storm can ruin a home. Hurricane damage, ice damage, wind damage, and more affect homes every single year. It's possible to get a home back to where it needs to be with storm remediation.

Several tips will make it easier to get everything under control, regardless of whether there are roof leaks, ice damming, flood water, or anything else going on.

Identify Environmental Factors

There might be all sorts of issues going on, leading to flooding, excess ground water, ice dams, and more. If you have river flooding, this can be a serious problem. As the flooding continues, you might need a higher level of home restoration.

The time of year will also determine some of the environmental factors that you have to deal with. For example, the summer is when you are more likely to encounter hurricane damage. In the winter, you have to worry about ice damming, frozen pipes, and more. Also, river flooding can happen at any time, especially if there is a significant amount of rainfall.

Focus on Storm Remediation

Storm remediation is going to depend on getting everything under control so that the problem doesn't get worse. No homeowner wants to spend more on home restoration and then what is absolutely necessary. This means that flooding needs to get under control, frozen pipes need to be thawed, and roof leaks need to be patched. Otherwise, it is likely that water restoration will need to be added to the list of things to do.

Roof damage, wind damage, hurricane damage, and other types of damage are often unavoidable. It is how a homeowner chooses to deal with them that ultimately affects the home restoration plan. It is why it's imperative to call a professional in as soon as possible. They will be able to use flood pumps and a variety of storm restoration techniques.

Explore Water Restoration Techniques

All sorts of water restoration techniques will need to be employed. Professionals will know how to deal with the flood water, ground water, or any other water that has come in. Flood pumps might be used to overcome river flooding or any other flooding in the area.

In addition to the water itself, it's important to identify items that have been water-logged. Frozen pipes, ice dams, and other issues need to be addressed. Water is a problem regardless of its form. Working with a company that can identify where ice damming is taking place as well as determining if there is hail damage and ice damage in a home is of the utmost importance.

Let Professionals Create a Storm Restoration Plan

The restoration plan is going to vary based on the kind of damage the home has. Storm damage, wind damage, roof damage, hail damage, ice damage, and more will impact the plan. It's also possible that a home will have more than one level of damage for storm remediation.

The plan needs to be drawn out for storm remediation. This includes outlining roof repairs for any roof leaks and other roof damage, how to remedy frozen pipes, any ice dams and ice damming, and more. This will make it easier to determine if flood pumps need to be used for storm restoration and flood water.

Work on Home Restoration

By calling in professionals who understand hail damage, wind damage, hurricane damage, roof repairs, and even ice damage, it's easier for homeowners to gain confidence that all will be restored properly and in a timely fashion.

Flood pumps and more will be needed on site to deal with ground water. Whether it's because of river flooding, ground water, storm damage, or some other issue, the water restoration will need to be a top priority.

There might need to be roof repairs due to hail damage and other roof damage. Additionally, various damaged items might need to be removed from the home. Once all damaged items are identified, it's possible to rebuild and make repairs. Flood water might mean the need for new carpeting and flooring. Other storm damage might mean that there needs to be various things rebuilt, including a new roof because of excessive roof leaks.

Every homeowner needs a plan for storm remediation. By working with a professional, it's easy to know that storm damage, wind damage, and other issues are being handled properly. While some homes might need roof repairs while others have ice dams, the point is that it will all get done if there is a plan. Following a few tips will make it easier to deal with storm restoration in its entirety.
Visit http://www.SERVPROwestmecklenburgcounty.com for more information on storm damage.

Recovering your Home or Business after Fire Damage

8/29/2017 (Permalink)

Recovering your Home or Business after Fire Damage

Fire in homes or fire in business can be a very devastating event for owners of the homes and business. Apart from devastation and emotional trauma other items may have suffered soot damage or smoke damage and therefore they need to be repaired or replaced with new ones. It is therefore important to have some knowledge about the steps to use to recover you home and also now who is able to help you with the fire damage restoration, soot damage repair, smoke damage repair, smoke smell removal and the fire cleanup process. However, fire damage can be taken care by the damage restoration company. Some of the recovery ways are as addressed below:

? Expectations in the aftermath
Most of the items and structures in your home or business may have been severely affected by the fire damage, smoke damage soot damage or even water damage resulting from the leakage of pipes during the occurrence of fire. Smoke smell will linger on for sometime. However, the restoration company may deodorize the premises during the fire cleanup process to help deal with the smoke smell and make it habitable. Fires also damage the roofs and windows, and you might expect the restoration company people to board up the open spaces and install roof tarps. Board up helps keep the premises private and accessible only by authorized personnel. Therefore if you want to reuse something or repair them they have to be thoroughly cleaned of the soot damage and dried completely. As a matter of fact, the overall fire cleanup process takes a lot of time and requires patience since you may also find up some cut in walls by the damage restoration company while searching for hidden flames.

? Consulting and getting information from the relevant authorities
After fire damage that can be either from fire in home or fire in business the fire damage restoration company will inform you whether it is safe to enter your home or start operating under the business premises. They will also make sure that utilities such as electricity and gas are safe to use. However, the fire damage restoration company might decide to turn off or disconnect such utilities if they find that they are not safe to use and therefore you should not turn them back or reconnect them yourself. You should also notify the police about the commercial fire damage and any other information such as you will not living in your home or operating the business premises for some time. You should also board up the open spaces and windows to ensure that outsiders don’t get in. Most companies provide board up services thus making it easier on you.

? Informing your insurance company
After the fire in home or fire in business has been put out by the fire damage and restoration company it is advisable that you contact your insurance company to inform them about the damage. Some insurance companies will help you by giving you some guidance on how to handle the fire cleanup process of your home or business. They may also ask you to come up with a list of the items damaged by the fire involving smoke damage, soot damage, and smoke smell damage and also describe the items in details and the amount you have spent on them. This will help them plan on how to pay you.

It is more important to have an insurance agency since some fire damage such as commercial fire damage might incur great losses beyond your reach. The insurance company may help you reach the best fire damage restoration company to help you with the fire cleanup in case of fire in home or fire in business, but you must be keen to know who will be responsible to pay the bills. The bills are for fire clean up and fire damage restoration process. If you don’t have an insurance company there are some organizations that can help you. But it is always advisable to have an insurance agency especially to help you cater some greater fire damages such as commercial fire damage. Such organizations are such as.
- American Red Cross
- Religious organizations
- Salvation army
- State or city departments for emergency services
- Public health department

? Temporary relocation
You might be required to relocate your home or business and therefore in the case of commercial fire damage, you might be forced to inform your people about your relocation. Such people may include employees, customers, and delivery drivers. This is one the way to ensure life goes on as normal.
Visit http://www.SERVPROwestmecklenburgcounty.com for more information on fire damage.

Problems Associated with Mold Damage

8/29/2017 (Permalink)

Problems Associated with Mold Damage

There are many issues that may affect the structure and livability of your home, most of which are unexpected and often times expensive. One of the most common issues that may arise as a home owner, is unpredictable mold growth. While the issue with mold growth is very common to home owners, unfortunately, it can also be very expensive, as costs may vary depending on the depth of the issue. Mildew and fungus can thrive in any moist, wet area and can range in seriousness, as black mold, in particular, can grow rapidly behind wet walls. Often times, mildew and fungus growth can be a result of damaged pipes or supply line breaks. Because of the rapid rate in which mold can develop and multiply, it is a very time sensitive issue, as delaying the process can lead to high costs and limit the chances for damage mitigation. Mold damage and mold removal should be addressed as soon as it is discovered, and the first step in the process is to contact your insurance company. Once your insurance company has been contacted, it is imperative to give them a detailed account of the situation, giving specifics on any smelly odors and whether mold growth behind a wall is suspected. Mold growth behind a wall should definitely be detailed during this conversation as this may increase costs due to the nature of barriers that may need to be removed. Mentioning mold growth behind a wall, due to the time sensitive nature of mold in the home, can help in the process of damage mitigation.

The mold removal and remediation process are continued when a commercial mold damage removal company is contacted. Your insurance company will most likely be able to recommend a restoration company that can handle your needs. Each restoration company is not created equal, and their personal abilities, as well as the duties they are allowed to take on, are monitored by the state of origin. Unless licensed by the state, the chosen restoration company is usually only allowed to take on duties directly related to your cause, and may not be able to take on residual damages to the structure of your home. When seeking commercial mold damage removal, it is important to fully understand your duties, as well as the duties of your insurance company and the restoration company, as they work for you.

Because mold growth can expand so rapidly, and at virtually any place in the home, damage mitigation may be very difficult, as the effects of the mildew, fungus, or black mold may not be immediately noticed. One of the major issues that we face when dealing with fungus, black mold, and mildew, are the barriers in the home. Mildew and fungus are often a result of moisture due to a leaky pipe that is not addressed in a timely manner, and you may often have to deal with mold growth behind a wall. Mold growth behind a wall may not be noticed until it has caused separate issues, such as dry rot and smelly odor, and by this point mitigation may be very difficult and increased costs will occur. While mold damage due to black mold s a serious problem, dry rot can be considerably worse.

With mold in the home, the stability of the structure facing mold damage is always in flux when it comes to dry rot. When dry rot becomes an issue, particularly when left unaddressed over a long period of time, can decrease chances for mitigation, and considerably increase costs.

When facing mold damage or mold in the home, mold removal and remediation is a process that takes several steps that must be executed in a precise manner. One of the final steps in the mold removal and remediation process is deodorization. With mold in the home, deodorization is often a step that people feel that they can handle without the assistance of a commercial mold damage company, but this is not the case. Many common items that are used for deodorization will only mask the smelly odor. Without proper deodorization, the smelly odor will inevitably come back. Remember, with mold growth and remediation, always contact a commercial mold damage removal company.
Visit http://www.SERVPROwestmecklenburgcounty.com for more information on mold.

How To Renovate a Flooded Home

7/25/2017 (Permalink)

How To Renovate a Flooded Home

The process of home restoration in the event of flood damage entails pumping out the water and drying the surfaces. After drying the water in home hardwood floors, it is vital to dehumidify and sanitize these surfaces to prevent the spread of contaminants. Since the water in home drywalls can cause rotting and growth of mildew, you should eliminate the broken walls and salvage the items that you can repair to lower the cost of restoration. All the water in home basements is quite easy to pump out if you have the necessary equipment. Having a professional to deal with water in home bathrooms and kitchens is a sure way to solve the problem and prevent some complications in the future. Repairing a home after flood damage can be a difficult venture. These tips will come in handy during restoration after flood damage:

When mopping the water in business floors, you should not leave out some puddles of stagnant water that might cause the wooden surfaces to rot. You can find the puddles of water in business hardwood floors by using the infrared cameras. In addition, you should check out for water in business crawlspaces where the dampness is likely to cause some molds to develop. The water in business crawlspaces might lead to prolonged conditions of dampness that might initiate the rotting of wood and growth of mildew. After sanitizing the floors and getting rid of water in business surfaces, you might also deodorize the air to eliminate the smells. However, you must get rid of the moisture by improving the ventilation system.

A restoration company has a team of experts who understand that dealing with the problem as soon as possible is vital. A flood restoration company will also take some key measures to mitigate the problem. Flood mitigation entails installing some trenches, swales, and drains around the perimeter of your property to redirect the water that flows from the neighboring lots into your compound. The restoration company will also inspect your drains to prevent blockages that can compromise the smooth flow of water.

Since a flooded home is inhabitable, you need to take advantage of the mitigation initiatives that can solve the problem. While you cannot prevent the floods, you can take some measures to reduce their negative impacts in your home. Choosing the buildings materials that are resistant to moisture damage is vital. The electrical system in a flooded home can be extremely dangerous, meaning that you need to install the electrical system above the flood levels.

Once you embark on the water cleanup, you can take the right steps when drying a flooded home. The hardwood floors in a flooded home can rot quite fast. Once you address the supply line break, you can begin drying your home with a heater or HVAC equipment. Drying the home without repairing the supply line break can be a futile venture since the problem will recur.

If you suspect that a pipe break is causing the flooding, a plumber can help you with the repairs. The best way to deal with the pipe break is to replace the worn out parts. You can encounter a pipe break after the winter if the ice forms within the pipes. A plumber can also help you to winterize your home to avoid a pipe break that might lead to flooding.

Water damage can cause wood to rot and warp. Flood damage causes mold growth,meaning that immediate water cleanup is necessary. By addressing the water damage from the onset, you can reduce the cost of repairing your flooded home. The key mitigation activities during restoration in the wake of after water damage include water cleanup and repairing the supply line break.
Visit http://www.SERVPROwestmecklenburgcounty.com for more information on water damage.

Doing Your Part After Fire Damage

7/25/2017 (Permalink)

Doing Your Part After Fire Damage

If you've experienced a fire in home or a fire in business, the smoke smell, soot damage, and smoke damage are left behind. Contacting a fire damage restoration professional quickly is imperative to the best fire cleanup job possible after such a devastating event. The restoration company offers services that help you reclaim your facility after fire damage threatens to take it all away. The restoration company comes into the home or business, removing the smoke sell, alleviate soot damage and smoke damage, offers board up service, board up for common areas, and more. Professional restoration company experts can handle a fire in business or a fire in home of any size, quickly working to get the property back to its pre-fire condition.

Dangers Left Behind After a Fire

Many dangers lurk after commercial fire damage or a fire in home. Your health and safety are both at risk if you go inside the building, especially if you've not been told doing so is okay by fire department officials. Although you want to particulate in fire cleanup sometimes it is best that the professionals handle fire cleanup while you handle other tasks involved in the fire damage restoration process. Even without risking your health and well-being, there are many ways that you can be of service and benefit after fire damage.

Entering a Building After a Fire

If you decide to enter the facility after a fire in business or home, ensure that you do so with proper clothing and masks in place to protect yourself. It is ideal that you bring someone in with you, but ensure that no children or elderly people come inside. These people are most susceptible to injury after a fire. The smoke smell and even the soot damage and smoke damage left after a fire in business or a home can cause difficulty breathing and a host of additional problems. The use of protective clothing, googles, and masks alleviates that concern greatly, especially after commercial fire damage.

The Fire Damage Restoration Services

Know the service that you want the restoration company to perform after fire damage. Do you require board up services? Do you want the smoke smell removed? Is soot damage a concern? These are just a handful of the many services obtainable from a fire damage restoration company. Many people who've experienced commercial fire damage or even residential fire damage opt to have the restoration company handle the entire job. This includes board up service, smoke smell removal, soot damage and smoke damage recovery, water damage cleanup, and much more.

Filing an Insurance Claim

Ensure that you call the insurance company quickly after fire damage to file a claim. Fire damage restoration is much easier with the claim and paperwork completed. The insurance agent will come to the scene and look things over, assessing the damage as they go along. Ensure that you do not touch anything should you decide to go into the home, as the insurance agent needs to see everything as is to give you a fair estimate of value.

Taking Care After a Fire

Although you may not want to get in and scrub soot damage and smoke damage after commercial fire damage or a fire in home, there are many ways that you can do your part for fire cleanup. It is best that you do what you can, but let the professionals do what they do best. Do not panic, even though this is easier said than done, and let the restoration company handle things safely while you handle the other side of things.
Visit http://www.SERVPROwestmecklenburgcounty.com for more information on fire damage.

Tips for Getting Help with Professional Mold Remediation

7/25/2017 (Permalink)

Tips for Getting Help with Professional Mold Remediation

There are a lot of reasons you should consider hiring a mitigation and remediation restoration company for your home's needs. When you have black mold, mildew or fungus, you need to make sure that it is taken care of properly by an agency that does mold removal for a living. This is especially true if you have mold growth behind a wall that you may not know is even there.

How to Spot Mold Growth

The best way for you to spot mold growth and mold damage is by seeing the mildew and fungus or noticing that smelly odor. That smelly odor needs proper deodorization to get it away from the house, so this is something to consider when hiring a professional restoration company. Remediation and mitigation is best left to the expert mold removal professionals. They can handle the mold in the home that you have been dealing with as well as the commercial mold damage that you have.

Dealing with Black Mold, Mildew and Fungus in the Home

For anyone who has mold in the home, you need to make sure that you hire a professional mold removal service. These experts are pros when it comes to remediation and mitigation that is ideal for the dry rot and black mold that you currently have. If you try to do the deodorization on your own using your own mold removal techniques, you might not be doing the mitigation and remediation in the correct manner. A restoration company is there to make mold removal a lot easier for you so that the smelly odor and dry rot are no longer a problem.

What to Know About Hiring a Professional Restoration Company

If you have mold damage and mold in the home, you need to hire a restoration company. This company can handle the fungus and mildew for you so that black mold is gone forever. They use all of their own deodorization techniques to rid the home of that smelly odor associated with mold growth. They can also check to see if there is mold growth behind walls and get rid of it using the same commercial mold damage techniques. Because mold growth can be incredibly problematic, you need to consider leaving this work for the commercial mold damage experts.

What to Expect

When you have mold in the home and are hiring a professional commercial mold damage agency, you should expect them to come in and do an evaluation and inspection first. They will check for dry rot, black mold and that smelly odor associated with fungal growth. They can also check for mold growth behind walls that you may not necessarily see with your own two eyes. Mold damage can be in areas you won't even think about, so they look for the dry rot that you won't necessarily see.

Costs and Fine Print

If you're dealing with mold growth behind walls, you might want to expect the mold damage and cleanup to cost more than if it was all on the surface. Deodorization will also cost you a bit extra, since this is imperative to keeping the fungal spores at bay and from coming back. You will want to talk to the company owners to see what the project is going to cost you before you make the decision to hire them outright. This will give you an idea of how much the project is going to cost before making a decision to hire anyone.

While there are many people attempting to do their own mold removal, this is a project best left to the experts. They know what they are doing and can bring in all of their own tools and skills to get the job done. You will find that the price you pay is reasonable when you consider what the company is able to do.
Visit http://www.SERVPROwestmecklenburgcounty.com for more information on mold.

Professional Water Damage Restoration Explained

6/30/2017 (Permalink)

Professional Water Damage Restoration Explained

Water damage from flood damage or even pipes that leak or burst within the home is a major problem. Some damage appears to be minor from the start, such as that of a leaking pipe or even a sewage backup. It’s inconvenient, but it’s minor water damage many people are certain they can handle on their own when it comes to drying the mess and doing the heavy lifting during water cleanup. Flood damage is a different story. People know it’s a lot more work, a lot more drying, and a lot more water cleanup. They’re more likely to call for professional restoration and mitigation following flood damage than they are simple water damage at home, and it’s because many people don’t realize there’s no such thing as simple water damage.

The benefits of call for professional water cleanup and drying with a professional restoration company are numerous, but it seems many people are unaware why finding water in the home or water in the business calls for this. Take a look at the benefits of calling for professional mitigation and restoration when someone finds water in the home or water in a business.

Professionals Have Better Equipment

Equipment makes a difference when it comes to professional restoration. When a pro comes into a home to remove water in the home with their equipment, it’s more efficient than a homeowner doing it themselves. The equipment they use is powerful, made for big jobs, and they have ample experience performing water cleanup with this equipment. They also know more about the drying process than the average homeowner. Finding water in the home requires more than just putting a towel and hoping for the best. It means drying the water, tracing it to find the source, and figuring out who to stop water in the home from leaking or becoming more damaging.

Professionals Have More Knowledge

When it comes to water cleanup and the drying process, it’s helpful to have all you need in terms of knowledge. It’s not always that way when people try to clean up water in the business on their own. When a business owner walks into the office to find water in the business, they might not clean it as well as it needs to be cleaned. When the damage is flood damage, they might not know how to stay safe when they enter the building with water in the business.

They might not realize there is a need to turn off the electricity prior to entering the building where there is water in a business. They might assume it’s safe since the power is out in this location, but no one really knows when power companies will turn it back on. What this means when people are entering buildings with water damage is they are at risk of electrocution from the water and the live power.

Some people have no idea they have to check for living creatures is flood water. They have no idea there is a chance snakes or other displaced creatures from flood waters can be in the water inside a building. It’s this kind of knowledge that keeps professional mitigation and restoration service people safer when they enter a building to handle this kind of issue.

Professional mitigation is always a good idea when damage is abundant. This is a way to learn more about how to handle water if another leak or flood ever occurs. It's going to provide home and business owners with information they might not already have, and it makes it easier for them to handle this problem in the future. It also helps them learn how to prevent damage from water in the future. Knowledge is power when it comes to saving money, handling problems correctly the first time, and keeping a home or business safe.
Visit http://www.SERVPROwestmecklenburgcounty.com for more information on water damage.

The Essence of Fire Restoration

6/30/2017 (Permalink)

The Essence of Fire Restoration

Fire damage is a devastating tragedy that takes away a person’s hard earned investment. Statistics have shown that about 61.5% men and 38.5% women die annually due to fire related accidents. This has been attributed to either fire at home or fire in the business. National Fire Protection Associations indicate that calling in the fire within minutes of its start would be critical should one be faced with a fire tragedy, it’s imperative that they call a professional commercial fire damage company so that they can conduct fire damage restoration or fire cleanup services to reduce the extent of fire damage.

Fire in the home or fire in the business can be caused by various situations. The most common cause is gas leakage and electricity faults whose ultimate end is fire damage. The fire damage situation is not only as a result of the fire but the actions by the commercial fire damage company in their efforts to put out the fire. Smoke damage, soot damage, and the smoke smell are the most likely effects one could suffer from fire cases, and therefore this calls for fire cleanup services. After the fire has been put out, commercial fire damage companies stress on the need for fire cleanup services from professionals to help in clearing the smoke damage, water damage, and soot damage.

If left unhandled, ash and smoke from the fire in the home could cause etching, corrosion, and discoloration as well as powerful odors that are left behind. Professional fire clean up services can stop this before it becomes a major problem. If professional fire clean up services are not hired, the cost of fire damage restoration could increase in a few days and therefore materials may require replacement. Ash is acidic, and it is important to call for an expert immediately after the fire. Failure to do so, the more destruction and loss you will have to bear. Fire restoration processes require lots of experience and workforce in handling the situation. It follows, therefore, that you should not attempt to do carry out the restoration process on your own.

The following is an outline of a professional process used by the fire cleanup squads.

A certified professional from the fire clean up team carefully inspects the property to decide on the extent of the fire damage, soot damage, smoke smell, smoke damage and water damage. After this, a crucial plan is developed and put into action.

Instant board up and roof services are put up to maintain the security and avoid any further damage. Broken walls, windows, doors, and ceilings are re-constructed.

Removal of any flooding water is followed up with the use of dehumidifiers and air movers to remove the remaining water completely.

The process is then followed up with deodorization and removal of smoke and soot from all the affected surfaces. Hiring professionals save you money while solving the smoke damage and soot damage and the smoke smell problem at hand.

Cleaning comes after the place has been cleared and made safe and secure. The fire clean up squad then concludes by using a variety of cleaning techniques in restoring your belongings as they were before the fire.

The restoration process then begins. This means getting your fire in the home or fire in the business damage fixed and your place restored to its previous or better state.

The fire damage restoration helps in many cases by identifying the type and the cause of the fire, and the time it started, recognizing the areas that were destroyed by the fire and the firefighting process. The process also involves packing of the remaining valuables, cleaning and removing odors, treating regions affected by smoke damage and smoke smell, removing all burnt contents and also returning items back to their original placements as well as settling you down. Fire should be well handled, and in the case of a fire in the home or fire in the business, it is wise to let the commercial fire damage team and the fire damage restoration professionals handle it.
Visit http://www.SERVPROwestmecklenburgcounty.com for more information on fire damage.

The Importance of Professional Mold Remediation

6/30/2017 (Permalink)

The Importance of Professional Mold Remediation

Excess moisture is an immediate invitation for mold damage to occur in a home or office. It’s not good news when mildew or another fungus is present in a home, and it’s going to require the help of a professional remediation and mitigation company. Mold in the home and commercial mold damage are common, but it’s catching it early that prevents mold in the home as well as commercial mold damage from becoming problematic. When mold damage occurs, no one should hesitate to call for immediate mold removal.

The Presence of a Smelly Odor in the Home

When someone begins to notice the presence of a smelly odor at home not easily removed with the help of deodorization or a little light cleaning, it might be the presence of mildew or the fungus known as mold. Mold in the home isn’t uncommon by any means, but this is a smelly odor that might mean far more than just a little mildew here or there in a home. Commercial mold damage might present itself with a smelly odor, but commercial buildings are a lot larger and the deodorization used in them is not the same.

If a smelly odor and the presence of mildew or another form of fungus are noticeable at home or work, more is needed that deodorization. While using deodorization to help with the smell is a viable starting point, the use of professional equipment is required.

Hiring Professionals

Mold removal by professional remediation and mitigation company is necessary when commercial mold damage or mold in the home occurs. Fungus like mold grows rapidly and it spreads quickly. It takes the smallest amount of moisture and just enough humidity in a building to cause mold to grow quickly. Homeowners often believe a small amount of mold damage is easily handled with a quick wipe down, but it’s simply not true.

Not using proper cleaning techniques during the mold removal process means not killing it at the source. It might disappear during the cleaning process, but it’s still there. This is why remediation and mitigation are so imperative. Professionals use heavy-duty equipment that’s designed to work hard to remove mold and fungus, and it’s designed to get it at the source.

Professional remediation and mitigation mean being certain mold is killed and stopped. It’s also a great way to learn how to get rid of mold for good. Prevention is the best form of protection from mold at home or at work, and there are a few things people can do to help keep mold at bay in either location.

Preventing Mold Damage

Preventing mold from forming anywhere is a simple task when people know how to handle it. It requires two very simple things. The first is to keep the humidity levels in a building low. The level must remain at or below 40% to make it difficult for mold to grow. It also means keeping moisture levels at home at bay. Keep the moisture levels at bay easily by using proper ventilation in rooms with moisture, by wiping down messes made in the tub or shower quickly, and by handling any leaks or drips as soon as they begin.

Mold is a dangerous addition to any building, which is why removing it quickly is the best answer for anyone. Mold cannot be handled accordingly by a homeowner or business owner without proper equipment. It’s sometimes very easy to handle mold when it occurs in small areas, but it’s still best to allow a professional to come in and use their pro equipment designed to properly dry and clean up moisture and mold. Mold removal decreases the likelihood mold will reappear in the future and cause more expensive repairs. Doing the job right the first time is what makes the difference between overpaying and preventing bigger problems much later.
Visit http://www.SERVPROwestmecklenburgcounty.com for more information on mold damage.

The Process of Fire Damage Restoration

5/16/2017 (Permalink)

The Process of Fire Damage Restoration

Fire in homes or businesses can cause severe damage. Watching everything go down in flames including the personal documents and property is bound to change your life in many ways. The flames are not the only dangerous events of fire, but soot damage and smoke damage can turn what was easy to clean material into something unsalvageable. The smoke can penetrate the carpet, clothing, draping, and upholstery leaving the pungent smoke smell on them. Therefore, commercial fire damage restoration should begin as soon as the authorities confirm that people can enter the building.

Effects of Fire

Fire damage to your property occurs from a large number of causes including furnace, chimney or fireplace accidents, kitchen fires, electrical malfunction, chemical fires, or wildfires. This means that each case of fire in a business or a home is different hence the need for the residents and professionals to exercise caution while dealing with it. Smoke damage and soot damage causes discolorations of walls, appliances, and porous material in a few minutes. Fire in homes can lead to yellowing of kitchen appliances and etching of glass after a few hours. After a few days, the discolorations become more permanent while the already tarnished metals may start corroding leading to rise of the commercial fire damage costs.

Fire Damage Cleanup

Property owners should consider seeking services from a fire damage restoration company within 24-48 hours. The experts help in the professional cleaning and minimizing the extent of damage after a fire in a home or business. Our fire cleanup team understands the importance of countering the fire in a business or a home, so they arrive at your premises in the shortest time possible. They follow the steps below during commercial fire damage cleanup:

1) Assessment

Our fire damage experts carry out an inspection to determine the cause of the fire, the extent of damage, and the length of time that the house has stayed in that condition. Soot damage and smoke damage is bound to increase the level of harm to a property, meaning that the costs will be higher. The assessment helps in determining the best approach to use and charge that the property owner should pay.

2) Stabilization of the structure

Fire damage may weaken the doors, windows, and surfaces that would cause harm to the fire damage restoration team. The professionals identify, mark, and remove the items that may pose a great danger to them as they continue with the fire cleanup process.

3) Water Removal

Fire extinguishing team might have used water to put out the fire in a business or a home. Removal of water prevents secondary damages and minimizes the chances of mold growth. Water removal and dehumidification to remove the smoke smells and dry the place completely is essential.

4) Tackling the smoke damage and soot damage

Fire in homes and businesses leaves ash, smoke, and soot on the surfaces of walls. The commercial fire damage cleanup commences with the complete removal of the smoke and soot, which prevent permanent discolorations and gets rid of smoke smells.

5) Cleaning, Sanitization, and Deodorization of the Property

The fire cleanup team begins by disposing of the unsalvageable material properly. Our fire damage restoration team then does a thorough cleaning to remove the dirt and ashes before sanitizing to kill the bacteria and germs and deodorizing to remove all the smoke smells.

6) Restoration

The fire damage team completes the fire cleanup process by painting, replacing the drywall, new carpet installation, and reconstruction of the rooms.

Commercial fire damage or fire in a business can lead to huge financial losses to the property owner in case they did not have an existing insurance cover. However, most companies offer friendly restoration costs. Therefore, you should not shy away from seeking professional help in your state. Visit http://www.SERVPROwestmecklenburgcounty.com for more information on fire damage.

How To Get Rid Of The Mold In Your Bathroom

5/16/2017 (Permalink)

How To Get Rid Of The Mold In Your Bathroom

If mold is currently growing in your bathroom, you will need to remove it as soon as possible. While you can use a scrubbing brush or a sponge to clean fungus and mildew off the majority of bathroom surfaces, you can also call a mold removal company for mold remediation and deodorization services that will rid your home or business of that smelly odor that can make your bathroom unusable.

When you or the mold removal company removes the mold damage from your bathroom, professionals will use mold stopping solutions so that the fungus and mildew that comes with mold damage does not return.

If you find mold in home or commercial mold damage in your bathroom's sealer and you can't get rid of it, then remove and replace the sealer. If your bathroom walls have mold, you might have to cut them out and remove them. However, this is usually a last resort.

How To Remove Mold From Tiles and Grout

You can often see mold in home or commercial mold damage in the bathroom's grout and tiles. Scrub and wipe down these surfaces with a damp cloth. If you find mold damage in your grout, you might have to call in the professional mold mitigation experts. For less serious cases, use bleach to kill the mold and wash away fungus and mildew stains. Scrub the grout with a toothbrush or scrubbing brush really well. If you don't want to do this job yourself, you can always call on the services of a mold remediation company for mold removal and deodorization services that will get rid of that smelly odor that unfortunately comes with a moldy bathroom.

To get rid of mold damage in your tiles and grout, you can also apply sealer to your bathroom's grout. If at this time you can't get off all of the mold in home or commercial mold damage, then take this time to remove the grout. You can scrape out all of the old grout with a screwdriver.

How Does Mold Grow In The Bathroom?

It's common to find mold in bathrooms. This is due to the water and humidity that is found there. From running water in the sink to water droplets in the shower, all of the surfaces in the bathroom has water puddles and wet surfaces. If you don't dry these surfaces on a regular basis, you may find that you need to employ mold mitigation tactics to fight the mold in your home or business bathroom.

When the water in your bathroom does dry, it will evaporate. This serves to increase the humidity in the air. Steam from baths and showers can also cause your bathroom to get more humid. Bathrooms don't usually get a lot of ventilation. As a result, the humidity levels tend to stay high and the wet surfaces take longer to dry out.

Shower and Bathtub Mold

One of the most common places in the bathroom that you can find mold is the shower and bathtub. Mold finds food sources through soap scum and body oils which different people wash off onto the tub or shower. The steam and running water also act as water sources that mold can use to feed.

To keep the mold from your bathtub and shower, you could clean them with a cleaning product. If the mold spreads, you should seek out the services of a mold remediation company that will do mitigation, mildew and fungus removal, and deodorization services that will also give you the added benefit of getting rid of that pesky smelly odor.

Cleaning Your Bathroom

The best way to prevent commercial mold damage from taking over your office bathroom is by cleaning it on a regular basis. The same goes for home bathrooms. Once a month, always wipe down your bathroom with an anti-fungal cleaner. Include the ceiling as this can be one of the most common places for mold to grow. You'll also want to spray your bathtub and shower with vinegar. Not only is it good for deodorization purposes, it also prevents mold growth.

If you don't want to take care of the mold in your bathroom, you can call on the services of your local mold removal and mitigation experts. They can take care of all your remediation needs and also get rid of the smelly odor that makes your bathroom uninhabitable.
Visit http://www.SERVPROwestmecklenburgcounty.com for more information on mold removal and remediation.

Tips For Dealing With Water Damage

4/26/2017 (Permalink)

Dealing With Water Damage

Water in a home can lead to a lot of headaches for the homeowner due to water damage. The flood damage will be immediate as well as in the long run. Flood damage is a serious concern as it can lead to major health as well as safety issues. Hence mitigation measures must be taken to prevent any water damage and repair in case of water in business. The items, as well as the building, needs drying to mitigate flood damage.

Before doing any water damage restoration, it is important to stop the flow of water in case it is due to a burst pipe or leaking faucet. In the case of water in home or water in business, the main water line must be shut off. Drying will not help here. Get in contact with an expert immediately to know the cause of the water damage.

Turning off power is required before water cleanup. In the case of water in home or water in business, cut off the electricity as well as gas from the main source. This is essential to be safe. Allow for natural drying. These are basic mitigation measures.

Before initiating any drying, handle electrical appliances only after being properly insulated. It is important never to stand in water while doing water damage restoration. Switch them on only after doing water cleanup.

Before the water cleanup effort, it is important to determine the water damage or flood damage first. It will help to realize if rebuilding will be a worthwhile option. There are certain objects that can be restored by simple drying or some amount of air movement. But in case that is not enough; then photos and other documents will be required to show to the insurance company. Keep this in mind during water cleanup. Take as many mitigation measures as you possibly can.

The mitigation measures during water in home or water in business will require saving the most valuable possessions. This would mean removing the most important items from the area that is flooded. This would include the heirlooms, money, important papers, jewelry, and so on as they can be restored through air movement. There will be no time to save too many items, as the water continues to damage the property.

Water damage restoration would require getting rid of standing water in case of water in home or water in business. The longer this water sits, more will be the damage. This will only make water damage restoration more difficult. So take mitigation measures like air movement. Hence pump out the standing water as soon as it is safe to do so. Once the flood waters have receded, water damage restoration can start. A lot of drying will have to be done. Some things will get dried by placing in the air while others will require heavy air movement to remove excess water.

In fact, there would be some items for which even air movement will not be enough as they would be spoiled beyond restoration in case of flood damage. Hence dispose of them during water cleanup. Visit http://www.SERVPROwestmecklenburgcounty.com/ for more information on water damage.

Act Quickly When it Comes to Water Damage

4/26/2017 (Permalink)

Act Quickly When it Comes to Water Damage

Do note that flood damage and water damage can have immediate as well as long-lasting implications. Mildew and mold tend to develop within a day or two of getting exposed to moisture. In the case of water in home or water in business, these will continue to grow quickly until some mitigation measures are taken to completely remove the moisture through drying. This is the only way to exterminate the mold during water damage restoration.

In the case of water in home or water in business, it is important to turn off the power. In the case of any wet cables or wiring, shut the power off before doing a water cleanup. These can easily dry through air movement. But it is best to have an electrician examine this wiring as a mitigation measure before turning on the power again.

Drying of the area is essential using air movement. This will prevent the mold from spreading and mitigate the flood damage and water damage. The longer an area is wet; it is more likely that mold will form making water damage restoration difficult.

Open the windows to allow for drying, especially if the humidity outside is much lower. Let air movement do the drying. Make use of fans to remove moisture by allowing air movement.

Water cleanup will require removal of all wet items from that area. This would include furniture, carpets, clothes, toys, and so on. Next, water damage restoration can be done for these items in case of water in home or water in business.

No water damage restoration can help a moldy carpet. It has to be thrown away. All items impacted by water damage or flood damage must be cleaned as well as disinfected individually.

Water damage and flood damage can contaminate food products. Anything that was not sealed in a watertight container must be discarded in case of water in home or water in business. These are mitigation measures that would avoid any sickness later on.

The ceilings and walls get affected by water damage and flood damage too. In the case of water in home or water in business premises, any wiring, or wood paneling must be removed and sent for drying before putting it back again. These mitigation measures are essential to avoid any problems in future such as electric shocks or growth of mold. Allow ample movement so that all these items dry off completely.

All this is an integral part of water cleanup. Just clearing away the water is not enough. The residue has a lot of toxins. These need to be cleared away, or it will lead to mold, bad smell, pests, and so on. This would lead to illness later on. Hence the complete premises have to be cleaned and then sanitized so that there are no problems later.

Any water coming due to floods is going to contain a lot of harmful substances. This has to be kept in mind while doing water cleanup. This means removal of dirty water and toxins too. Visit http://www.SERVPROwestmecklenburgcounty.com for more information on water loss.

Handling A Fire Loss As A Property Owner

4/26/2017 (Permalink)

Handling A Fire Loss As A Property Owner

No one is ever prepared to handle a fire loss. There can be an unfortunate fire in a home or a fire in business. This can be very frustrating.

The fire damage will depend on where the fire started. In most cases, the fire begins in the kitchen or bathroom or the basement. Hence the fire damage will be depending on how far it had reached. Based on this, commercial fire damage can be assessed.

In the case of fire in home or fire in business, it is important for people to get to safety first. Next step is to call the authorities to put out the flames as that will minimize commercial fire damage. The fire damage has to be reported to the insurance company and ask them to assist in the fire cleanup. Besides, there is a lot of soot damage and smoke damage too that needs to be considered.

The fire loss would include water damage too. Hence it is best to avoid drinking that water till the soot damage, and smoke damage has been ascertained. This is because water pipes may have been damaged and the air quality gets affected too.

Commercial fire damage is water leakage on the floor leading to fear of getting electrocuted. Hence never drink the water from the faucet but buy bottled water. Do not use that water even for brushing teeth or for cooking purposes.

Smoke damage or soot damage can ruin many items in case of fire in home or fire in business. Get all clothing items dry cleaned after fire cleanup. Furniture must also be cleaned by a professional. In case it is heavily affected by smoke damage or soot damage, throw it away. Commercial fire damage will impact a lot of items including furniture and clothes.

After fire cleanup, do the painting of the walls by a professional. Smoke damage or soot damage leaves an ugly odor. Hence use a freshener in the entire area after a fire cleanup. This can help to mitigate the air quality too.

Soot damage and smoke damage can impact the carpeting and flooring. Get a professional to clean it or else, throw it away.

Any fire loss includes bad air quality which may not be safe for people. So stay somewhere else till authorities clear air quality making it safe to live in.

Fire damage can lead to a lot of health problems. Hence ensure the place is safe after fire cleanup before returning. There can be fire damage to wiring. Get a professional to check it.

Commercial fire damage can be very taxing on resources. Get help from insurance company and friends. Any fire in home or fire in business may mean no place to stay for a few days, or even no clothes or food. Hence help is needed.

Fire in home or fire in business is emotionally very disturbing. Fire loss means losing memories besides other precious things. Hence fire loss cannot be measured easily. The air quality gets impacted for many days. Visit http://www.SERVPROwestmecklenburgcounty.com for more information on fire damage.

Important Information About Mold Removal

4/26/2017 (Permalink)

Important Information About Mold Removal

Removing the growth of mold is important for health reasons and it is also important for maintaining the integrity of a property. When mold overruns a local residence or business; they can no longer be used to house people or for business purposes. The best way to restore any structure that has been impacted by mold is to use mold cleanup services.

How is mold cleanup services provided?

Mold cleanup services are important for removing fungus and mildew growth. This process is usually performed with the following steps:

• The first step for mold cleanup is to have a professional environmental hygienist to evaluate the integrity of a structure. If mold or any other type of microorganism is detected; the structure will be prepared for the mold cleanup process.

• Occupants who normally use a structure will not be allowed to remain there during the mold cleanup process. This is necessary for maintaining their health.

• The third thing that an environmental hygienist will do is hire a professional flood mitigation to come in to start the flood mitigation process.

• Once a flood mitigation company arrives they will pump out the water from a residence.

• When the water is removed, the structure will then need to be dried out. This part of the cleanup process will use large-size industrial fans to complete the process.
• The next thing that will be done is to use a mold killing agent to get rid of fungus and mildew growth.

• Then a fungus and mildew retardant will be applied to keep bacteria from coming back again.

• An environmental hygienist will then reevaluate a structure to ensure that all sources of mold and germs have been removed.

Keep in mind that you should use an environmental hygienist to examine your property when it has been impacted by mildew and fungus. They are usually qualified with the knowledge for detecting and eliminating this type of bacterial growth.

Another world about Microbial Growth and Flood Cleanup

When it comes to flood mitigation, property owners must ensure that all microbial growth has been eliminated. If not, a person's health could easily be put in jeopardy.

Bacteria and microbial growth is dangerous and should always be kept in check. This is especially true for homes and businesses that have been previously overrun with bacteria and rot. These places have an increased chance of redeveloping this issue.

People can contact a flood restoration service to have their structures restored back to a good condition. Most flood cleanup services will know if a home or business office is worth saving. They will usually inform a property owner if they can continue to occupy a structure.

In most cases a home or business can be saved from the negative effects of microbial growth. However, in some cases, a structure will have be destroyed. The amount of microorganisms might be too strong to keep it from being livable. Ultimately, a home can be restored if the fungus, bacteria and mildew can be effectively eliminated. Visit http://www.SERVPROwestmecklenburgcounty.com for more information on mold removal and remediation.

Handling a Water Loss

4/4/2017 (Permalink)

Handling a Water Loss           

A water leaks or flood may take only a couple of minutes or hours, but the water damage that often follows is extensive and can last for an even longer period to come. A flood damage is one of the worst
disasters that can befall someone in their Charlotte NC home or business.

A small leak of water in a home or a leak of water in business could result in damage to items in the room and even the flooring if it is made of wood.

Mold damage is, also, another danger one faces when such a calamity strikes. The mitigation process should begin as early as possible to prevent further loss.

Turn off any power source

The power source for rooms that have been affected by the water loss should be turned off immediately. In case one is not able to turn it off by themselves, they should get a professional to turn it off. Turning
off the power source helps prevent chances of a short circuit occurring which may, in turn, result in a fire. Also, given that water is a good conductor of electricity, turning off the power source ensures that one is not electrocuted when they get into contact with the water.

Stop the Water Source

The first step in the mitigation process is to identifying and stopping the source of the water in a home or the water in business. This is to
ensure that the water does not spread to other areas and that other items in the room that are not wet do not get wet and damaged when they
contact water. It is, also, ensure that there is no further wastage of water which will reflect negatively in one’s bills. Most causes of
flooding are broken plumbing systems and water leaks from taps that have been left to run. If the source of the water is not stopped, then the
drying process cannot commence.

Remove the dry items followed by the wet items

Get the dry items away from water to prevent them from being damaged. Be sure to place them in a safe and dry location away from water. Then
take out the wet items from the room to ensure they do not soak in more water. Place them in an open space with good air movement and let them
dry. Do not expose wet wooden furniture or other items made from wood to extreme heat as they may crack and break.

Flood Insurance Claims

If the Berryhill NC home or business is insured against water damage, be sure to contact the insurance company immediately. The insurance
company will water for all the costs that result from the water cleanup process and ensure that the damages encountered are restored. Taking
pictures of the situation, also, comes in handy at this stage as it provides documentation of the damage. Take photos or videos, being keen
to document the source of the water. The documentation will come in handy when one is making their claim to their insurance company.

In case that one’s Charlotte, NC home is not insured against water loss or in the case where the insurance company does not cater for the
restoration costs, they should make a point of contacting a reliable and water Restoration Company immediately.

Removing the Flooded Water and dry the wet parts

Getting rid of the water is the next process and having a water restoration company becomes important from this stage going forward in
the water cleanup process. If the water is little, the wet areas can be dried using a rag or a bucket. If the water is a lot, the company should be able to employ the most suitable and most effective method of getting rid of the water. After all the water is removed, fans and dehumidifiers can be used to facilitate drying of the wet parts. The
drying process is, also, greatly facilitated by the ventilation. The affected rooms and sections should be properly ventilated to ensure that the air movement is excellent. If some sections are let wet, then that could be a recipe for mold growth; which is another disaster by itself.

Disinfect the affected rooms and prevent mold damage

Most harmful organisms thrive in wet areas and a flooding situation creates the perfect condition for such organisms to survive. One should
be keen to use a powerful disinfectant that is non-toxic when disinfecting. The restoration company should be able to provide guidance on the right disinfectant to use.

Another thing that should be left in the hands of a Berryhill NC water Restoration Company is the mold prevention. They have the expertise to handle mold prevention. Mold could start developing in any tiny spot left unattended to and the effects of mold infection are always adverse.

Mold control takes more than just one day of disinfection. Continuous disinfection and proper air conditioning should continue even post the
water loss restoration. One should avoid creating moist conditions in the home as that is what causes mold to thrive.

The damaged items to be disposed of responsibly

While one might pile up all the damaged items and throw them in the dumpster, it can be beneficial to the environment if the damaged items can be disposed of responsibly. Separate the items that can be recycled from those that cannot be recycled and dispose of them in the right location. The one’s that can be recycled can be taken to the recycling
centers while the rest disposed of in the most appropriate manner.

Post the Restoration

After getting everything back to normal, the task does not end there. The task that remains is ensuring that the issue does not occur again in future due to causes that could have been avoided. Ensure that the plumbing system is functioning effectively and that regular maintenance
is conducted. There should be no leaks anywhere. Also, ensure that the taps in the rooms are not left running when they are not supposed to be
running. Ensure that the home or the business is insured against such flood damage in future. And be keen to know the policy coverage. Visit http://www.SERVPROwestmecklenburgcounty.com for more information on water loss.

How is a Home Restored After Fire Damage?

4/4/2017 (Permalink)

How is a Home Restored After Fire Damage?          
            According to the US Fire Administration, there have been 740
 deaths from fires that occur in residences between 2009 and 2011.
Taking precautions, such as cleaning out the dryer's lint from the vent
on a regular basis, changing the batteries in the smoke alarm regularly,
 and using fireless candles instead of the standard kind, would
eliminate the possibilities of fire eruption. More people in homes and
businesses are using safety measures; however, fires still erupt quite
often. So, when it does, more and more people are taking steps to safely
 leave the premises. But when it comes to fire damage, what should
homeowners and businesses do to recover from the loss?

People, their loved ones, and co-workers are overjoyed when they know
everyone made it out the fire travesties alive. However, homeowners,
families, business owners, and many employees are left in shock and
devastation of the fire loss. Having said that, there are different
steps one can take in the North Carolina area and other places for fire

Steps To Take When Undergoing a Fire Loss

The following steps are things people can do to recover from their loss
in the Charlotte, North Carolina and surrounding areas, such as

Gaining composure- it's only human
nature for people, even the strongest people, to be in utter shock and
dismay when seeing all that one has worked for in their homes and
businesses are crumbling down into ashes. And with seeing the soot and
other debris, the loss can truly be detrimental. Therefore, it's ok to
let out a loud cry or even a scream for a moment, and then it's time for
 the persons enduring this calamity to pull it together in order to work
 through this unfortunate incident.  

Calling restoration experts first-
 now that the composure is pulled together, the first thing to do is to
contact professional help who specializes in handling fire cleanup, soot
 damage, smoke damage, air quality, mitigation, and water damage from
fire. They will also restore items and furniture that are salvageable
and give the homeowner/business professional paperwork and instructions
for insurance purposes and to give them preventative measures to avoid
possible future fires.

Opening all the windows-
now that the restoration specialists are on their way to work on the
fire damage, certain measures can be done by the homeowner or business
professional on their own. The first thing that should be done after
consulting the restoration professionals is to open all the windows to
improve the air quality. The air blowing through the windows will push
the smoke out of the rooms.  

Moving kids and pets to a smokeless environment-
 smoke has carcinogenic gases that are hazardous to one's health. So,
kids and pets should be taken to a trusted neighbor until family or
friends can come and get them for temporary lodging.

Emptying freezer and refrigerator if there's no power- and once they are empty, their doors should be propped open to prevent the building up of odors inside them.

Emptying the home contents-
 taking inventory of the home or business contents are vital for
insurance purposes and possibly fire investigation authorities. A list
of items that need replacing and taking pictures will help one's fire
claim. Also, it's a good idea to make several copies to have on hand
just in case they are needed for further review.
Steps Only the Restoration Specialists Should Take for a Fire Loss

There are things that only the professionals should handle. Regular,
untrained people shouldn't try to do some things on their own because
smoldering ash and toxic gases can be even more detrimental to one's
health, life-threatening injuries can occur, and more damage can be done
 to the home or business where the fire occurred. And thus, the following
 are things that people shouldn't dare to do:

Wiping down surfaces-
 residents and businesses shouldn't wipe down wood trim, furniture,
walls, and other absorbent surfaces to prevent further soot damage.

Moving or sitting on upholstered furniture- the sitting on or the moving of upholstered furniture can cause more damage to the furniture.  

Consuming food product exposed to the fire's extreme heat- it's dangerous to one's health to consume food, including canned items, exposed to heat that came from the fire damage.

Turning on home systems- more damage or dangerous occurrences can happen if the home systems are turned on after the fire loss.

Being near electrical devices-
 for safety reasons, it is important to stay away from electrical items,
 such as TVs, stereos, and appliances, until the restoration
professionals deem it safe.  
What These Fire Specialists Will Do

These professionals that handle the Charlotte, NC and surrounding areas,
 such as Berryhill or Myers Park, know the ins and outs relating to
handling these situations for this area. They know how to handle the
fire cleanup, mitigation, soot, air quality, water damage from fire, and
 other restoration techniques as well as the laws, rules, regulations,
and insurance matters within the NC area. They have the proper tools,
equipment, and knowledge on how to clean up the damage from fire and
smoke damage. They use safe and appropriate cleaning supplies and
equipment that are approved by the government and that cleans virtually
any type of surface. With them, much of the property can be restored to
their previous condition before the fire. They are also approved by
insurers within the region that allows them to work with insurance
adjusters directly with the fire claims. Additionally, they have
specialized equipment that are also safe and FDA approved that will
purify and deodorize the air.                 
        Visit http://www.SERVPROwestmecklenburgcounty.com for more information on fire damage.

Identifying Mold in Your Home and What to do About It

4/4/2017 (Permalink)

 Identifying Mold in Your Home and What to do About It            
            It can be very common for one to find mold or microbial
growth inside their home, especially in Berryhill or Charlotte, North
Carolina. When this happens, he or she will quickly get on the internet
to try and figure out what to do about it. Although it can be a scary
thing, it is important not to panic. It is very important to make sure
that one takes care of the issue correctly the first time so it will
 not return back. This step by step guide will help make it more clear
on what to do when fungus or mildew is found inside of the home.

1. It is extremely important to have the home tested by a professionally
 trained detector, such as an environmental hygienist. If it is just
cleaned up without being tested then it won't be shown how bad the
problem actually may be and the type won't be known. The majority of
environmental hygienists are also engineers so they will be sure to
inspect the whole home. Small problems may be recommended to just handle
 without a professional; the tester will also be sure to give advice on
the best way to go about cleaning it up. A large issue will require the
services of a removal team who will supervise the process of the removal
 as well as oversee the cleanup. Once cleanup is all done, the removal
team will come back to the home to test again, making sure that the
removal was done properly.

2. Be sure to identify what is causing the issue so that once cleanup
has occurred, there will be sure to be no future problems. For example,
if it was caused by a leak in the roof make sure that the roof is
repaired otherwise a recurring problem will happen. If the home is just
too humid, which is very possible in Berryhill and Charlotte, North
Carolina, either turn down the humidity level in the home if that is an
option, otherwise make sure to purchase a dehumidifier to help keep
humidity levels down.

3. Sometimes removal is covered in insurance policies so it is best to
contact the insurance company to find out. Depending on what the cause
is, it could very easily be covered.

4. Mold cleanup is the next step. This is typically a lot more complex
of a process than most people understand. It is possible for it to be
spread to other parts of the home, which is something that needs to be
avoided. It is also possible to breath it in during the mold cleanup,
which can make most people very sick. Although it may cost more than
hoped, it is usually better to just go ahead with a removal company to
make sure everything is done correctly and safely.

5. If wanted, check around for a few estimates from different removal
companies. Don't just choose the most budget friendly company, make sure
 to choose one that will do a complete and thorough job. It is also
possible to check with the local health department to see if the company
 you want to go with has good reviews. References may also be asked for.

6. It is also sometimes recommended to purchase a book about mold. It is
 always good to educate yourself on how a mold removal process typically
 takes place. This way, it will be more clear if any steps are being
skipped or not focused on enough.

7. Once all has been removed, make sure to have the tester come back and
 recheck for more. Have the tester do an air-test, which will be able to
 show if the levels that are found are acceptable. The levels inside the
 home should be the same as the levels outside the home. In NC, the
levels inside the home may need to be less, due to the high humidity
levels outside. However, a professional removal team will know the
correct levels the home should be.

8. Make sure to be proactive about any future issues, especially while
living in the humid state of NC. If this means going out and purchasing a
 dehumidifier, then go do that. If this means fixing any leaks inside
the home, make sure to get them fixed as soon as possible.             
    Visit http://www.SERVPROwestmecklenburgcounty.com for more information on mold remediation.


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