Recent Water Damage Posts

How To Sort Through Wet Items After a Flood

8/27/2021 (Permalink)

A kitchen with water damage that is being restored by specialists SERVPRO is a professional restoration company removing water damage from homes. We can help you!

How To Sort Through Flood Damaged Items

Not all flood water in a home is caused by heavy rains or storms. A sudden flood could occur in your Charlotte, NC, home as the result of a broken washing machine or a burst pipe during cold weather. When flooding happens, it can be difficult to know how to handle your water-damaged items. From furniture to toys and more, the drying and restoration process can be different for each object, but there are a few strategies you can use for sorting them safely.

Prepare a Drying Room

Having a room to dry soaked items properly can help prevent further damage, especially to fragile items like books and documents. Set up a dry cleaning room before you sort, and create an environment that includes the following:

  • Low humidity
  • Oscillating fans
  • Little to no exposure to sunlight

Having a drying room can help you sort belongings with more efficiency and get the drying process started faster after a broken pipe or leaky washer causes a flood.

Sort Items by Material

Sorting items by their material can help you assess the worst of the damage. Metal objects, for example, will probably have suffered the least amount of harm from water in the home and can be dried, then sanitized. Porous items, like plastic toys and wooden objects, may suffer discoloration or warping after a flood. A flood cleanup and restoration company can advise you on whether furniture can be salvaged or repaired.

Treat Photos With Care

Sorting and salvaging photographs can be difficult, but it is possible to save them with a bit of patience. If photos are stuck together, do not pull them apart. Soak them in tepid water until they separate, and then dry them face up in your drying room. The low humidity can help prevent curling and fading.

Floods can happen in your Charlotte, NC, home for a variety of reasons. Knowing the best practices for sorting and salvaging wet items after water in a home causes damage may help you prevent further harm to family heirlooms and reduce loss.

3 Causes of Basement Floods

6/24/2021 (Permalink)

Flooded basement A basement flood in Collingwood, NC.

What Are The Most Common Causes Of Flooding

Basement flooding in Collingwood, NC, needs to be dealt with right away or else the consequences can have far-reaching effects. It often begins as a small, deceptively benign problem until it grows into an expensive home improvement project. Therefore, to prevent a basement flood, it is best to respond to the first signs of water damage. It is important to know what are the most common causes of flooding.

1. Blocked Gutters and Debris

One thing that can cause a basement flood is when a gutter connecting your house to the sewer system becomes blocked. It is important to know when this happens and to contact the city as soon as possible because the water levels can rise quickly, causing damage rapidly. If your property stays flooded for too long it can disrupt the foundation of your home

The troughs along your roof collect debris — leaves, dirt, and animal byproducts — that can allow water to spill over, landing beside the basement. This can create leaks in the basement, but it is easily fixed. Simply clean out the gutters and judge whether a larger size is more appropriate for where you live.

2. Poor Sealing on the Floors and Walls

One thing to keep an eye out for is if the basement floors and walls are flooded or damp after wet weather. In some cases the floor tiles and the walls have not been sealed properly; this can let the water soak in. If you notice this, it would be worth having the seal checked and fixing it, if necessary.

3. Inappropriate Site Location

Often the cause of a basement flood is due to choosing a poor location on the site for the foundation. Residential properties are typically built on sloped land so that the water can drain away from the house. In some instances, houses are built on the lower point of a property, which can cause flooding.

Water damage can become severe if the problem isn't dealt with. Before you have to call in restoration experts, keep an eye on your basement and watch for these common causes of flooding.

3 Reasons Why Your Faucet Leaks and How To Fix It

3/16/2021 (Permalink)

Leaking tap Leaking faucet in Pine Harbor, NC.

3 Reasons Why Your Faucet Leaks and How To Fix It

Does your home in Pine Harbor, NC, have a leaking faucet? We all know the frustration that comes from the neverending drip, drip of a leaking water fixture. Luckily, there are a few common causes of this, and they all are easily fixed. That is, unless, you have experienced complete bathroom flooding. If this is the case, it's best to contact a water damage and restoration specialist.

1. Hard Water
You might think that hard water deposits would clog your faucet rather than cause a leak. However, these buildups of calcium and other minerals cause corrosion on shut-offs and other metal parts. Don't try to remove these stubborn clumps of rock with any tools, as you're likely to scratch your faucet. Instead, opt for a half-and-half mixture of water and vinegar in a spray bottle. After letting the mixture sit for 15 minutes, wipe it off with a damp rag. Repeat as needed.

2. Worn-Out O-Ring
If you own an older faucet, the likely culprit of your leaking faucet is a bad o-ring. These rubber washers were only included in cartridge faucets, which are mostly a thing of the past now. Depending on the damage, you either need to replace the entire cartridge or just the o-ring itself. To do so, or to check if you have an o-ring, turn off your water and take off the faucet head to inspect the base. Be advised that kitchen faucets may have multiple o-rings.

3. Water Pressure
A dripping faucet that occurs at only certain points of the day is a water pressure issue. This is also true if dripping only occurs when the handles are pointed a certain way. To adjust your pressure, check near the main supply line or the water meter. Look for a conical valve to adjust.
A leaking faucet is no match for an informed homeowner. Now, you're well on your way to a fixed leak.

Is Your Commercial Building Flooded? Here Are 4 Tips for Drying Out the Space

2/17/2021 (Permalink)

Warehouse with drying equipment, belongings covered with plastic Water damage in warehouse.

Use The Following Four Water Damage Tips To Maintain The Premises

When a commercial building becomes overrun with water, property owners must do more than open the windows and grab a few towels. The excess moisture quickly absorbs into the walls and flooring, creating a habitat for mold and mildew. This dampness doesn't go away easily and requires additional effort to clean up; therefore, when a property in Arbor Glen, NC, becomes saturated, the owners should use the following four water damage tips to maintain the premises.

1. Remove Saturated Items
Of utmost importance in your cleaning tips is to focus on reducing wetness. Pull drenched objects out of the room. If they remain in the space, they add to the moisture levels, which may be hard to treat. Instead, work with a water restoration company to determine if specialized equipment can sanitize and salvage these pieces.

2. Complete Flood Cuts and Tear Outs
Flood damage tips concentrate on gutting spore levels; that centers on eliminating fungus triggers such as water. Use moisture readers to identify wet areas. Consider both the length of the affected wall and how high the water has reached. Go above that measurement by about two to three feet, taking out these designated portions of the wall.

3. Reduce Humidity
The pipe burst increased dampness in the building's bones and the property's air supply. Run dehumidifiers around the clock to extract the wetness from both objects and air circulation.

4. Control the Air Flow
Blasting the air conditioner is not the best solution because a fast, intense drying process could lead to problems with the interior's integrity. The air supply should be blocked with a negative air chamber, preventing cross-contamination. Fans or air movers should gently control the flow.
When water becomes stagnant, it develops a musty smell that most find quite unpleasant. That is only the beginning of trouble as the moisture permits additional deterioration to the structure the longer it sits. Therefore, property owners should use damage tips to combat potential concerns and restore the business to functional order.

When To Do About Water in Your Crawl Space

1/12/2021 (Permalink)

Workman with protective suit crawing under house from crawlspace underneath a wooden deck - only his legs and feet showing A wet crawl space can cause mold, wood rot, uneven floors, and more damage

As a homeowner in Brookhill, TN, you may never stop to think about a wet crawl space, but it could cause serious damage to your home if you have one. The best way to protect your house is to prevent flooding and act fast if you suspect a problem.


There are many reasons why you may experience a flood in your crawl space:

  • Downspouts: Having your gutter downspout aimed towards your house directs water to your foundation.
  • Slopes: If your yard is not graded correctly, water can flow toward the foundation of your home.
  • Broken pipes: Leaks from internal pipes can cause water to pool in your crawl space.
  • Human error: Overwatering plants, leaving a hose on and other landscaping mistakes can also cause excess water to find its way into your house's foundation.

It is important to be aware of the warning signs of a wet crawl space so you know when to call for help. If you look into the crawl space, you may see mold, wood damage, or pooling water. From inside the house, you may notice strange odors, uneven floors, or sticking doors.

What To Do
The first step in maintaining a well-kept crawl space is preventing a flood. Redirect downspouts and consider using extenders and splash blocks to divert water away from the home. Check the grading of your yard to ensure proper flow. Watch for leaking pipes and repair them as quickly as possible. Avoid human errors and immediately stop the problem upon discovery. If you find water or water damage in your crawl space, you may need to call a water damage restoration service to help you locate and solve the problem.
A wet crawl space can cause mold, wood rot, uneven floors, and more damage. Taking preventative measures to avoid flooding can help save you a lot of work in the long run.

The Do's and Don’ts of a Water Damage Claim

11/30/2020 (Permalink)

Man inside a kitchen, drying equipment in kitchen. Concept of water damage restoration services Kitchen water damage

The Do's and Don’ts of a Water Damage Claim

When unexpected water, such as a pipe burst, creates havoc in your Charlotte, NC, home, it is vital to take immediate action to minimize the damage. That process includes immediately calling your insurance provider to start the insurance claim process. While you wait for the adjuster and begin securing a water damage and restoration expert to restore your home, there are some do’s and don’ts to considering regarding the claim.

In a perfect world, water issues would be instantly solved. Unfortunately, the process takes some time. Any actions that can help speed up the process are worth the effort. Below are three important steps to ensuring a smoother insurance claim:

Know Your Policy – Insurance is an easy thing to pay for each month but not necessarily something people generally look over. Reviewing the policy prepares you for what to expect. Since not every policy is the same, some situations may not be covered. If the cause was a natural flood, insurance likely won’t cover it.
Inventory Damaged Belongings – Once you have a better understanding of what is covered, you can begin to inventory the items that have been affected. It is also important to take pictures and videos of everything as a record of proof.
Prevent Secondary Damage – In most cases, your insurance policy will have a stipulation for damage mitigation. Any additional damage incurred from not taking appropriate action may not be covered. That may involve boarding up broken windows and doors, tarping a roof hole, or removing excessive standing water.

To get the most out of your claim, there are two main actions that should not be taken: don’t throw away anything or make permanent repairs. The insurance company needs to be able to inspect all of the damage to assess what is covered, as well as how much repairs will cost.
While homeowners hope they never to make an insurance claim, the unexpected happens. Consider the above tips to get your home back to “Like it never even happened,” faster.

4 Factors That Often Determine Whether a Claim Raises Insurance Rates

10/8/2020 (Permalink)

Stair of a house fully flooded Flooded home

When Is It Prudent To File An Insurance Claim

Many consumers are upset when they find out that after years of paying premiums, their rates will go up because they filed an insurance claim. Your insurance company should be able to tell you whether a specific loss will trigger a rate increase, but knowing the general guidelines that many companies use can help you determine whether it makes sense to file a claim.

1. Type of Loss
Insurance companies treat certain losses differently than others. A general rule of thumb is that any loss that is likely to reoccur can result in a rate increase, such as:

  • Liability claims like dog bites
  • Property claims such as a home flood
  • Auto claims due to theft

2. Role You Had in the Loss
While intentional acts are seldom covered at all, your role in how the loss occurred can determine whether it will impact your future premiums. For instance, if you were involved in an auto accident where you received a traffic citation, some companies see that as an indication that you are not a careful driver and will rate you accordingly.

3. Amount of the Payout
Guidelines vary between companies and states, but generally speaking, the more a company paid out for an insurance claim, the more likely it is that your premiums will increase. For example, a home flood may leave virtually nothing untouched, so the cost to replace personal property, repair the structure, and hire a restoration company to clean up and dry out water damage inside the home is more expensive than windstorm damage that typically only involves exterior repairs.

4. Number of Claims You’ve Made
The basic principle that keeps insurance companies profitable and able to pay claims is that policies are mostly meant to cover high-severity, low-frequency losses. Insurance companies calculate that most homeowners file claims no more than once every 10 years, so doing so more frequently can increase your rates.
You should always check with your company when you have a loss. However, knowing what factors insurance companies often use can help you understand when it is prudent to file an insurance claim or simply absorb the loss.

How To Stop a Commercial Toilet from Flushing Too Often

9/3/2020 (Permalink)

Toilet, Flushing Water, close up Toilet troubles can cause businesses to temporarily shut down

Steps To Take To Make Your Toilet Work

A business needs clean and functioning bathrooms. Whether it’s a private office space or a location that relies on customers to make a profit, a clean bathroom is an indication that a business is on top of its game. A toilet overflow can be devastating to an enterprise’s productivity. Fortunately, there are steps that people can take in an emergency to get their toilet working like a dream.

Identify the Problem
Commercial water experts in Pine Harbor, NC, specialize in the intricacies of toilets. A toilet flood can result from:

  • Leaky water tank
  • Algae overgrowth
  • Excessive water level in the toilet
  • Problematic pipes

Other common issues include a toilet making strange sounds or a toilet flushing too often. “Ghost flushing” can be frustrating and distracting to a business concerned with its reputation. Professionals have the tools and expertise to fix a toilet so that nobody else has to roll up their sleeves and do the dirty work. Relying on experts can be a time-saver for busy business owners.

Receive Financial Assistance
Prudent commercial property owners secure insurance when they are opening their business. A toilet overflow or other issue often qualifies for coverage. The right commercial water experts are willing to complete paperwork to help file a claim in addition to whipping out their tools for a repair job or cleaning supplies for a restoration.
It might seem like there is no way to stop a toilet problem once it starts. If a business owner has insurance protection, however, the process can be simple and affordable. Experts can make a toilet work again and clean-up any exterior damage of an overflow or leak.
Toilet troubles can cause businesses to temporarily shut down. Most business owners don’t have the desire to learn about plumbing to prevent a toilet overflow. Experts are a phone call away and can make an incident seem “Like it never even happened.”

3 Ways To Prepare Your Water-Damaged Carpet for Restoration

6/1/2020 (Permalink)

Standing water on carpet of a room Carpet damaged by water in Charlotte, NC

Three Important Steps To Take Before The Pros Arrive

You've had a pipe break, and now your carpet is more boggy than beautiful. You've called the best cleanup professionals in Charlotte, NC. What do you do next? Here are three important steps to take before the pros arrive.

1. Identify the Water Source
If you haven't already, turn off the main water valve immediately and identify the source of the water. If the broken pipe was attached to a clean water source, you can shift your focus to repairing the pipe and restoring the floor. If the water from the pipe was not clean, additional steps must be taken in consultation with your cleanup specialists.

2. Establish Good Airflow
Good airflow is an important next step in the restoration process. The goal here is to get as much air in contact with the floor as possible. Open windows, turn on ceiling fans, and turn on your air conditioner. Your air conditioner acts as a built-in dehumidifier after a pipe break, pulling moisture out of the air as it runs. Taking these actions to establish better airflow will allow the surface of your floor to begin drying.

3. Remove Furniture From the Affected Area
To prevent damage to your furniture and other belongings, remove them from the affected area. Dry them off as well as you can and move them to another area of your home, preferably outdoors if weather permits. Next, remove anything that may get in the way of your restoration crew as they work. By removing any hindrances from the affected area, you will allow them to focus on restoring your home to its former glory.
You called in the best water damage specialists in Charlotte, NC. You took quick action and followed the steps outlined above. You've done your part and prepared the way for the pros. Consider the pipe break handled. Now is the time to let the professionals make your home look "Like it never even happened."

How To Do a Fire Sprinkler Cleanup in 3 Steps

5/13/2020 (Permalink)

sprinkler head, The device provides protection against fire in a room. Fire sprinkler

Fire Sprinkler Cleanup in 3 Steps

After your company’s fire sprinklers cause flooding at your Pine Harbor, NC, business, cleanup in a timely fashion can be vital to avoid long term damage. Here are three steps that can help you ensure that the cleanup is performed correctly.

1. Contact a Restoration Service

One of the first steps to take after the fire sprinkler system goes off is to contact a local damage restoration company. Whether the sprinkler system reacted to the threat of fire or was triggered accidentally, these professionals can help clean up and restore any related damages. This can include removing flood water and drying the affected area.

2. Remove the Water

It’s important to remove any water as quickly as possible. The longer it is allowed to sit and soak into the property the more likely further damage can be caused. Water can be removed with a pump or water-rated vacuum. You can also use a squeegee to pull it away from walls so it can be absorbed by rags or towels. The restoration team can help with this process and make sure that all flooding is found and removed from the affected spaces around your company building.

3. Dry the Area

The next step your restoration team can help you with is to thoroughly dry the area. This can help prevent further water damage, as well as the growth of any mold. A dehumidifier can be used to help pull any excess moisture from the air which can help the process. Once the space is dry the repairs to your business property can begin.

After the sprinkler system causes flooding at your business it’s important to get the cleanup taken care of as quickly as possible to avoid long term damages. Consider contacting a restoration service for professional help. They’ll have the tools needed to efficiently remove all the water from the area, and ensure everything is thoroughly dried.

Here’s How to Fix a Flooded Basement in Your Home

2/19/2020 (Permalink)

Completely flooded basement. It is visible line showing maximum water level higher than 7 feet. Flooded basement in West Charlotte, NC

Here’s How to Fix a Flooded Basement in Your Home

A basement is an excellent addition to a house in West Charlotte, NC, but they are more prone to being flooded than above-ground areas, of course. If you have a basement flood, it can cause damage to everything there, including

  • Wood and drywall
  • Carpets and furniture
  • Appliances
  • Stored items

You’ll need to decide if you require professional restoration or if you can fix things yourself. Also, there’s definitely some do’s and don’ts for what to do first.

Utilities Can Be Particularly Dangerous During a Basement Flood

A flood can short your wiring out or cause dangerous shocks if you contact it. Also, if it makes contact with gas appliances, it may cause a gas leak.
If you smell the “rotten egg” scent of gas after a flood, immediately drop what you’re doing and get outside. Quickly open any doors and windows on the way out if you can safely do it, but most important is to get out! Also, tell everyone else to evacuate. Call 911 immediately, and, if you can safely do so, turn off the gas at the meter.
If your service panel isn’t in the basement, you should go to it and turn off all power to the affected area as soon as possible. If the water is over the outlets, you’ll need to have the service meter pulled by an electrician or the fire department before you step in it.

Some Repairs Will Typically Require Professional Help

Many basements have cinder block walls, which may be fine in low-level flooding. However, if there’s wood trim, drywall or if the water level has reached the outlets, you should consult with an expert water damage restoration company. Also, heavy flooding can cause even cinder block walls to become structurally unsound, and that must be inspected. In some cases, insurance coverage will pay for much of the damage.
If you have a basement flood in West Charlotte, NC, you best bet is to call a certified restoration company as soon as possible. The longer water sits, the more damage it does, and they have special devices to remove moisture quickly.

Common Causes of Flooding in Commercial Buildings

1/29/2020 (Permalink)

Broken floor due to broken water pipe in an office A broken pipe is one of the most common culprits of water problems in the office

What Causes Water Damage Issues

In some places, water is a welcome sight. Your office isn't one of them. If you see water on the floor, dripping or running from the ceiling, or coming out of the walls due to a broken pipe, you know you've got a potential disaster on your hands. You need to act quickly and get a professional water removal company on the case. Before you ever arrive at this point, it's helpful to know what typically causes water damage issues.

Toilet Overflow

Most people have probably dealt with an overflowing toilet before. This can be a risky situation, as the water could contain human waste and other hazardous materials. This flooding problem can start due to the following causes:

  • Not enough water in the tank
  • A clogged drain line
  • Backed-up sewer line

Sprinkler Problems

If a fire starts in your Berryhill, NC, office, you're thankful for the overhead sprinklers. Of course, these devices can also ruin your walls, flooring, electronics and documents. Inspect your sprinklers regularly to make sure they work correctly. If they do come on, start the water repair process as soon as possible.

Pipe Issues

A broken pipe is one of the most common culprits of water problems in the office. Pipes under sinks, in the ceiling or inside walls could be leaking for weeks, months or even years before you notice there's a problem. Over time, the water could cause widespread damage and lead to mold growth. Proper upkeep and maintenance of the plumbing system's pipes are critical.

Water Line

The city's main water line into your building can experience problems from tree root growth or wear and tear. A break in this line could create severe flooding. It's good to have a qualified professional regularly inspect the main water line.
Don't let a broken pipe or other office issues leave your work area in ruins. Be aware of these flood-causing sources and be diligent about maintenance.

How To Repair or Replace a Leaking Toilet

12/12/2019 (Permalink)

Leakage of water from a toilet due to blockage of the pipe Leaking toilet in Wilmore, NC

Steps You Can Take To Repair or Replace A Toilet

You have heard about toilets overflowing, but did you know that they can also leak? A leaking toilet can quickly damage your Wilmore, NC, home. Luckily, there are steps you can take to repair or replace the toilet.

Locate the Issue

First, you need to determine exactly where the leak is. You can do this by looking for the source of the water near the toilet. If the water is primarily puddling around the base of the toilet, the issue is probably with the wax seal.
Water leaking from under the toilet could just be a sign that the bolts holding the toilet to the ground are loose. Try tightening those bolts to see if that fixes the issue. If this doesn’t work, you may have to replace the wax gasket.

Repair the Toilet

Before you change the wax seal, you need to locate the toilet's shutoff valve and turn off the water. Next, flush the leaking toilet to drain as much liquid from the bowl as possible. Use a sponge to sop up any extra fluid.
You can then loosen the compression nut on the valve to disconnect the tube that supplies water to the toilet. Hold the rim of the bowl and rock it back and forth to break off the wax seal. You can then scrape off and replace the seal.

Replace the Toilet

If the toilet repair doesn’t work, you should try replacing the entire apparatus. Remove the old toilet as described above. To put the new one on, simply put the toilet onto the gasket and put the washers over the bolts. Press down onto the bowl to compress the gasket before tightening the nuts.
A leaking toilet is a messy problem to have. Once you have repaired or replaced your toilet, you still have to deal with the puddles on the floor of the bathroom. Thankfully, water damage restoration specialists can help dry and clean off the area.

3 Questions You Should Answer to Determine if Your Water-Damaged Carpet Should Be Replaced

10/15/2019 (Permalink)

Broken flooring from broken pipe Broken pipe in Brookhill, NC

3 Questions You Should Answer to Determine if Your Water-Damaged Carpet Should Be Replaced

Water from a pipe break or other accident in your Brookhill,NC, home can cause a lot of damage. Not only can it affect the structure of your house but the belongings inside as well. Many materials inside your house may need to be replaced, depending on the severity of the damage. One such material is the carpeting. If you are concerned, the following questions can help you to determine if it can be salvaged or if it should be replaced.

1. Is There Padding Underneath?

One thing that you should consider if your carpet has been affected by water is whether or not it has padding underneath. Because the padding absorbs a lot of water, it can increase the amount of damage that occurs both in the carpeting as well as the flooring underneath. The good news, however, is that you may only need to replace the padding while the rest may be saved with a thorough cleaning.

2. What Kind of Water Was Involved?

Another important factor is the type of water. If it was from a pipe break, then the water was likely clean and salvaging the material will be easier. However, if the water came from flooding or an overflowing toilet, then it is considered highly contaminated. Because this water can carry bacteria, sewage and waste, it is best to replace the carpeting.

3. How Long Was the Water There?

The longer the water was left in the house, the more difficult restoration will be. If it was there for more than a couple of days, then it is likely that mold will begin to form. This can be difficult to remove from porous materials, so replacement is best in this case.
While a pipe break can sometimes mean you will need to replace your carpet, you may be able to save it in some situations. For the best results, you should contact a water damage remediation service. They will have the necessary skills and equipment to salvage it if possible. They can also make necessary repairs to other parts of your home.

Why Do Water Pipes Make Noise?

8/29/2019 (Permalink)

Water pipe in a walll Are the pipes in your Berryhill,NC, home making strange noises?

Are The Pipes In Your Home Making Noise?

Are the pipes in your Berryhill,NC, home making strange noises? You might be tempted to write it off as the house settling, and while that could be true, it could also indicate that a pipe break will occur if you don't perform maintenance soon. It's better to be safe than sorry, so consider what these noises might mean and then call the plumber.

Humming Noises

Humming pipes likely mean that your pipes are vibrating because they are trying to push too much water through for their capacity. There are some things to keep in mind:

  • It is more common in homes that have well water
  • You'll need to check the pressure or call someone to do it
  • Adjustments are usually necessary if it's more than 55 pounds per square inch

Rattling Noises

Rattling noises may be no big deal, but if they become too severe, they could indicate an imminent pipe burst. This occurs when pipes travel through walls, floors, and ceilings but aren't securely fastened somewhere. The rattling often occurs when water moves through the unsecured pipe. Because they are hard to reach, rattling means you need to call a professional to fix a broken pipe.

Banging Noises

Banging is one of the most common pipe noises. Before you have a pipe break, consider whether the noise is because of an issue with the flow and water pressure. If you've shut off a valve suddenly, it could also indicate trapped air bubbles that cause flow problems. A professional evaluation is almost always necessary if pipes seem to be banging for no reason.

Regardless of the noises your pipes make, it is important to call a professional plumber to avoid a pipe break. The best companies to call are licensed, insured, and provide plenty of ongoing training to their employees. These plumbers are most likely to ensure your home is safe and problem-free.

Why Drain Cleaner May Not Be Right For You

6/13/2019 (Permalink)

Clogged drain

Two Most Common Type of Pipes

Most homeowners in Brookhill,NC, have had a clogged drain before. Using different chemicals to fix the blockage can be effective, but you may end up with a problem later on. Most of the time the damage depends on what type of pipes you have. Here are the two most common kind that are found in homes.

1. Metal Pipes

Most older homes contain metal pipes. Because of their age, they tend to be softer and more vulnerable to destruction due to drain cleaner. The chemicals produce heat, which is bad for metal piping. Instead of using a store bought cleaner, you can try to take the drainage system apart yourself to find what is causing the issue. If you feel uncomfortable handling this yourself, or if you don't have the right equipment, consider calling a plumbing professional to diagnose and fix the situation.

2. Plastic Pipes

Plastic pipes often face the same problem as the metal ones. The heat is too much for them as they are also soft. However, there are certain cleaners that may work effectively with this kind. You will need to look at the chemicals and research what is best on plastic. You will most likely want to look for a gentle solution to fix the clogged drain. Again, you also have the choice of attempting to handle it yourself or calling someone who is well versed in sewage cleaning.

No matter how you decide to handle a clogged drain, you shouldn't let it go on for very long. It can lead to more serious issues if left untreated. It is possible that the cleaning solution may help some, but there could be an a larger underlying problem. For this reason, it is usually a good idea to have a professional come take a look so that you don't end up with a busted pipe or water damage in your home.

Signs That it’s Time to Call a Restoration Company

4/18/2019 (Permalink)

Call SERVPRO of West Mecklenburg County, they can get your workplace back to normal

If you’re a property manager or a leader in your company, you ensure that your office is a safe and pleasant place where people can work. It’s important to be aware of things that can threaten this safety. Flooding is one of the biggest emergencies companies in Arbor Glen, NC,
face. Not only can this require pipe burst cleanup, but you may even need to call in some professionals to help.

What Can the Pros Do That You Can’t?

Small water cleanup jobs may not require a lot of time or heavy-duty care. However, for the biggest jobs, a qualified sewer cleanup company is your best bet. Here’s why:

  • Professionals have years of experience handling disasters like yours.
  • Professionals have the right tools and equipment to clean up anything from a broken pipe to a sewer backup.
  • Professionals can get to your facility in a timely manner and can clean and restore your building quickly.

When to Call: There’s Black Water

Sewage cleanup is one of the most unpleasant situations you could encounter with a flood. It’s not something you should handle with an in-house crew. Professional teams know how to safely dispose of water mixed with waste and other harmful microbes.

When to Call: There Are Lots of Items to Clean

When you realize you need to attend to pipe burst cleanup, you’ll probably have documents, electronics and other materials to take care of. This can be extensive and specialized work that the pros can best handle. An expert will use high-tech methods such as freeze-drying to preserve paperwork and other sensitive information. You don’t want to risk making things worse by tackling the task yourself.

When to Call: You’re Overwhelmed

If the cleanup is simply too much to handle, don’t hesitate to call a professional. No job is too big for an experienced, skilled professional.

If you’re facing a pipe burst cleanup, you know where to turn. Get your workplace back to normal, and get in touch with a professional.

Common Causes of Water Damage

4/9/2019 (Permalink)

Pipe break can cause Water Damage within the home.

Water might be a blessing on a hot day if you're near a swimming pool or need a cool shower to fend off the heat, but there is a time and place for water in a home. When water in a home oversteps its boundaries, damage to the home can begin to mount quickly, leaving a home at the mercy of the elements.

Common causes of water damage includes:

- Pipe break

- Flood damage

- Supply line break

- Plumbing system problems

- Malfunctioning household appliances

This is the tip of the iceberg for damage caused by water. While flood damage is well known to most people, few novice homeowners realize the havoc that a pipe break or supply line break can cause within the home. They see the effects, not the cause. A restoration company can quickly assess the damage within a home or water in business and then begin to quickly use drying and other water cleanup techniques to preserve your home or business.

Reasons to hire a professional

Water cleanup isn't an easy task and it's never best left to a home or business owner. Water in business can create an unpleasant odor for employees and customers, damaging more than just internal and external structures. Water cleanup is best left to the professionals. Mitigation to stop the source of the problem and followed by cleanup and professional restoration is the golden rule of water in business or a flooded home. 

Why is a restoration company the answer? First of all, they have the equipment needed to handle the drying and mitigation involved in a flooded home or business. Their machines include dehumidifiers, air scrubbers, and air movers that the average home or business owner would never keep on hand. The penalty for unresolved flood damage or other forms of damage can amount to THOUSANDS of dollars. Hiring a professional restoration company is well worth the cost compared to doing it yourself. 

A restoration company enters the scene and assesses the flooded home or business very quickly. They will begin by quickly creating a plan for cleanup that begins with general picking up and drying. The company will categorize the damage into 1, 2, or 3. Category one is clean water cleanup. Category 2 is gray water cleanup (dirty water). Finally, category 3 water is unsanitary water. Once categorized, a restoration company will begin expert mitigation, cleanup, and restoration. The mitigation and restoration offered by one of these professional companies is thorough and backed up by years of research on the subject of a flooded home or business. If you have water in home or water in business, calling a professional immediately is your solution.

Water damage restoration by professionals 

The process of clearing debris from water in home or business begins with an initial inspection of the area to determine the cause. This mitigation phase helps professionals plot a course of water damage cleanup that will be perfect for either home or business. The culprit could be a flood, a supply line break, a pipe break, or an overflowing appliance. Mitigation and drying for flood damage will be different from that of an instance where a pipe break or supply line break is the culprit.

 Extraction of the standing water and cleanup will all be carried out in accordance with industry standards. Obviously these companies secure the scene and then let you know what caused the water damage. Once they've completed their job, they will report on their findings so that in the future you can prevent further damage in the future. Anyone who has ever experience significant leaks or damage can attest to the necessity of calling a company instead of doing it yourself. In the long run, you're going to save both your home or business and keep yourself from causing further damage by trying to get things done yourself.

SERVPRO of West Mecklenburg County has the experience and training to respond to your water damage immediately. 

Water in a Light? That’s Not All Right!

3/19/2019 (Permalink)

Call SERVPRO, the experienced and professional restoration specialists.

One of the first things that people are taught as children is the importance of keeping electricity separate from water; it’s why everyone exits a swimming pool when there’s lightning and why plugged-in appliances are kept away from bathtubs. The same is true if you find water in a light fixture in your home. Water contains many particles and minerals that conduct electricity, which pose an extreme danger in the home if combined. Hopefully, you'll never find a light fixture full of water, but if you do, follow these steps to ensure the safety of you and your home.

The Five Steps to Safety

If your encounter a light fixture containing water, there are five steps you should follow:

1. Do not touch any electrical switches, wires, or plugs connected to the affected light. They can all conduct electricity and seriously harm whoever comes in contact with them.
2. If there is pooled water or a puddle from ceiling damage, do not come in contact with it due to risk of electric shock.
3. Turn off the electrical breaker box to your house. If you can tell that the water in the light comes from a pipe, turn off the water source as well.
4. Evacuate all inhabitants from the home due to risk of electrical fires and collapsing ceilings.
5. Contact professional restoration specialists who can repair the light, remedy the water damage and restore your home to a safe state.

Weather Check-Ins

It can be tough to be a homeowner when unexpected events such as leaks and water damage happen, but being proactive and in-touch with your home can help avert disaster. Check the rooms and fixtures of your house after storms or sudden temperature changes to ensure there are no new leaks or damp areas in ceilings or walls.

If you find water in a light in your home, round up your family and pets, get out and then call the experienced specialists. They work hard every day to keep families safe and restore order in homes throughout Charlotte,NC.

What To Do If You Have Damaged Building Materials

1/18/2019 (Permalink)

Swollen wood at a Charlotte, NC home.

4 Steps To Start A Restoration

If you have water damage like swelling wood in your home in Charlotte,NC , you might be wondering what your next step should be. In some cases, building materials will need to be replaced. Depending on the extent of the damage, however, you may be able to save some of the wet materials. If your home has been damaged, here are some steps you can take to begin restoration.

1. Make Needed Repairs

In order to prevent any further damage, a water pipe repair might be necessary. Be sure to have this done before you begin work on repairing or replacing any building materials. If you begin replacing materials before addressing the source of the problem, you will only be wasting your time.

2. Determine the Amount of Damage

Not all damaged materials need to be treated in the same way. If a supply line in your home has broken, the water will likely have caused more damage to areas closer to the line than those further away. If this is the case, only some of the materials will need to be replaced.

3. Replace Materials With Extensive Damage

Any materials close to the source of damage will more than likely need to be replaced. For example, if the supply line underneath your kitchen sink has broken, your cabinets may have swelling wood that cannot be repaired. The subfloor underneath may also need to be replaced.

4. Allow Materials With Light Damage To Dry

For materials that haven’t suffered significant damage, allowing them to dry might be sufficient. Some types of wood, as well as drywall, can be saved, depending on how much water damage has been done. Using a humidifier can help with this.
In case of damage to your home, it is a good idea to use water damage repair services. They can help you determine how much of the area needs to be repaired and can replace any swelling wood or ruined materials.

How To Prevent Water Damage

1/10/2019 (Permalink)

Check your washing machine to avoid water damage in your Berryhill, NC residence

Maintenance is the best way to prevent water damage. A number of appliances and systems rely on water in the home in order to function. Learn more about how to prevent damage at a residence in Berryhill,NC.


A number of appliances rely on water in order to function. This machinery includes:

  • Dishwashers
  • Washing machines
  • Water heaters

Connections or hoses may fail and lead to leaks. It is a good idea to closely monitor these machines and have them regularly serviced for maintenance rather than just for repairs.

HVAC System

The HVAC system in a residence relies on water, particularly when cooling. Several common causes of leaks include:

  • A dirty coil
  • An icy coil
  • A damaged overflow drain pan
  • Clogged drain lines

Regular maintenance can also help to prevent HVAC leaks. Schedule a yearly inspection and cleaning to reduce the risk of water damage.


Plumbing is the major source of water in the home, and therefore one of the most common causes of damage. A homeowner should know the age and condition of pipes. Look out for any signs of:

  • Leaks
  • Sewage backups
  • Malfunctioning toilets
  • Corroded supply lines

If you have exposed pipes, it is a good idea to add insulation. You can also drip a faucet when temperatures dip below freezing to relieve pressure that can lead to pipe bursts. Any incidents will necessitate broken pipe repair and water damage cleanup.

These appliances and systems are the most likely sources of damage due to water in the home. Even if you take preventative measures such as performing regular maintenance, an accident may still occur. In these instances, it is important to quickly arrange for pipe cleanup. Appliance specialists or plumbers can fix the cause of damage, and mitigation professionals can remove water and promote drying. These measures are necessary to keep damage from worsening or resulting in secondary issues, such as mold.

3 Signs Your Carpet Can Be Saved After a Flood

10/12/2018 (Permalink)

Air mover drying carpet in a Charlotte,NC home

A pipe break can seem like the worst thing that could happen to your Charlotte,NC, home. After all, the damage done by this plumbing malfunction could require you to replace furnishings, floorings and building materials. When you work with a water damage expert, you can figure out exactly what needs to be replaced and what can be salvaged. If your carpets fit the following criteria, you may be able to clean them up and keep them after a flood.

1. The water was clean

A clean water source, such as a supply line, introduces fewer contaminants to your home than a dirty water source, such as a sewer line. When clean water gets on carpet, the flooring is simply wet and can likely be dried out and restored.

2. The flood was cleaned up early

If you noticed the pipe break shortly after it happened, you have a better chance of being able to salvage your possessions. The longer water is able to sit on your carpets the greater chance mold will start to grow. Once mold has started to grow, it's usually better to simply replace your flooring because it can be hard to completely remove the spores from such a porous material.

3. There is no padding

The padding underneath your carpets can pose a bigger problem than the flooring material itself. If the padding gets wet, it may not be able to dry out properly. In some cases, you can just replace the padding during the restoration process. Otherwise, you may have to replace all of the flooring materials.

After a pipe break, flooring often has to be replaced. Carpets are especially susceptible because they can soak in a lot of water. In some situations, you may be able to dry the flooring, clean it and put it back in rather than buying something new after a flood affects your Charlotte,NC, home.

Broken Water Pipes Can Quickly Damage Wood

6/25/2018 (Permalink)

Give SERVPRO a call if you experience water damage.

If your home is like most others, it is probably filled with different types of beautifully stained hardwoods and softwoods typically used to create cabinets, floors, and furniture. Wood is also often used in most houses as part of the structural support beams, subfloors, and wall foundations. When a pipe bursts inside your home in Charlotte, NC water can begin attacking the fibers of any wood it touches within minutes as the liquid is absorbed. The result can be swelling wood that may weaken the very structure of the building.


When it comes to building materials, water can be one of lumber’s worst enemies. When wood encounters water, the liquid can enter the strands in the wooden fibers and swell to three times their original size. The distorting fibers can then cause walls to weaken, floors to buckle, and subflooring to bulge. Minutes after a broken water pipe or damaged supply line floods your home, the standing water can also do the following:

• Seep into subflooring and basements
• Soak into insulation within walls
• Leak under cabinets and furniture

To alleviate the damage standing water can do, make the necessary water pipe repair as soon as possible. Once the flow of water is contained, the cleanup process can begin.


Special water removal and restoration teams can generally clean and sanitize the flooded area within 24 hours. The professionals can also begin drying out the swelling wood with fans and dehumidifiers. As moisture leaves the drying wood, the professionals can assess your home’s structure and identify which pieces of wood have lost their integrity and need to be replaced.


Keeping your home safe from further harm and rebuilding what has been damaged can be a top priority after a flood hits. By having a knowledgeable professional remove and replace the swelling wood, you can keep your home’s structure sound and ensure your peace of mind. Visit for more information on water damage. 

How To Prevent Frozen Water Pipes

3/21/2018 (Permalink)

Your Charlotte, NC home can take a pounding from winter weather. Snow, ice and frigid wind can all affect its exterior, and one common problem you might experience as a homeowner is frozen pipes. When the temperature drops below freezing, frozen water inside pipes can expand and cause them to burst. However, there are a few ways you can prevent this problem, as well the water damage and flooding a broken pipe can cause.

Insulate Your Pipes

Exterior water pipes are typically the most vulnerable to bursting during cold weather, but certain indoor pipes can be affected as well. Consider insulating pipes with foam insulation in these areas:

" Basement connections
" Under kitchen or bathroom cabinets
" Unfinished or non-insulated laundry rooms

Insulting pipes in these areas can offer them extra protection when winter temperatures plummet.

Drain Outdoor Water Lines

Maintaining outdoor water lines can prevent them from freezing over. Before the cold weather comes, drain sprinkler systems and hoses and winterize your pool. You may want to keep the outdoor valves open to prevent excess water from creating pressure, which can result in a costly water line repair bill if the pipes near these connections burst.

Use Pipe Sleeves

Fitting indoor and outdoor pipes with pipe sleeves can protect your plumbing when temperatures drop. Pipe sleeves can prevent freezing by providing pipes with insulation and by raising the temperature within the pipe. You can create your own sleeve with heated tape and layers of newspaper if you need a quick fix before storm cleanup professionals arrive. These sleeves can also be helpful in keeping your pipes in good working order if you plan to be away from home for an extended period, such as for a Christmas holiday.

Dealing with frozen pipes at your Charlotte, NC home can be a stressful experience, especially if one or more burst due to the cold. However, knowing how winterize your plumbing and treat your pipes for the cold weather can help them withstand the ravages of subzero temperatures, wind, ice and snow. Visit for more information on water damage. 

3 Best Ways To Avoid Frozen Pipes

1/18/2018 (Permalink)

The winter season in Berrhill, NC, brings with it chilly conditions. It’s ideal weather for cuddling up with a hot cup of cocoa, but it’s not always good for your home’s pipelines. Freezing temperatures can result in frozen pipes. In the worst case, the pipes may burst. If that happens, the first response is to call a water line repair and cleanup service. Fortunately, you can keep the water flowing by following a few simple tips.

1. Use Heating Tape

Pipelines need added warmth when the thermostat hits those frigid temperatures. Heating tape gets the job done. Place it directly on pipes that are easily accessible. There are two types of tape available:

• Manual
• Automatic

You must plug and unplug the manual version. The automatic tape shuts on and off according to the heat level. Make sure you follow the safety instructions and precautions when using this approach.

2. Open the Doors

In most cases, pipes are more freeze-prone because they’re enclosed behind cabinets. These spaces are especially cold and dank during extreme winter weather. Pipelines benefit from the circulation of heat, so open the cabinet doors. Additionally, keep all your home’s interior doors open. This helps ensure the water lines receive enough warm air.

3. Let the Faucets Drip

Frozen pipes aren’t the only problem you may face. There’s also the possibility that the water lines might burst. You can go from no water flow to water flooding your home. This is preventable by letting the faucets drip. Water dripping from the faucets keeps the pipes from freezing. It also prevents the blockages that increase pipe pressure.

You have no control over the cold winters in Berryhill, NC,  However, you can control the impact wintery weather has on your home’s water flow. When you follow the tips above, you’re less likely to experience frozen pipes. If for some reason the pipes burst, call a reputable water line repair service immediately.

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Standing Water Allows Mold to Grow

12/22/2017 (Permalink)

Standing Water Allows Mold to Grow

If your business has experienced a flood with standing water, you know you have a problem on your hands. Mold and bacteria can cause serious issues in your building, so you need to get the mess cleaned up right away. Mold growth can begin within 24 to 48 hours after the flood, so time is of the essence when it comes to controlling the unwanted growth of microorganisms.

Mold Is Present Everywhere?

Mold spores float through the air and are present almost everywhere, indoors and outdoors. They thrive in moist conditions, so any event which has caused flooding or standing water can be a perfect situation for mold and bacteria to grow.

Colonies Can Grow Quickly

?If your business has experienced flooding it is imperative to begin removing the water immediately. Mold growth can begin to form colonies in as little as 24 hours after a flood. Before the mold removal can be started, all of the water must be dried up. Timing is very important in controlling mold and bacteria.

Clean Up Is a Task for Professionals?

When it comes to cleaning up standing water and sewage, and eliminating mold and bacteria, you want it to be done right the first time. Don’t take shortcuts that will end up costing you more in the long run. A professional service in Charlotte, NC can help you get the water cleaned up and the mold eliminated quickly and effectively.

Flood damage is no laughing matter. The damage it can cause to your building and fixtures can be extensive. If standing water isn’t dealt with immediately, bacteria and mold growth can cause a new host of problems. Don’t try to tackle these problems on your own. Contact a qualified team in Charlotte, North Carolina to help you navigate these treacherous waters. Save yourself the headaches and health issues caused by unmitigated mold growth. Visit for more information on mold and water damage.

Water and Flood Damage Tips

9/27/2017 (Permalink)

Water and Flood Damage Tips

Water damage and flood damage are some of the emergencies that most home and business owners dread the most. The challenge with water damage, and especially flood damage, is that no matter how prepared you think you are to handle the crisis, you can never estimate the amount of damage the water will cause, which means you cannot plan perfectly ahead of time. However, there is a shortcut that can help you manage the stress that comes with water in the home in the easiest way possible, and this is hiring professional water damage restoration companies. Below are some of the tips that will help you manage a flooded home or water in the business.

Establishing the source of the water in the home

Several scenarios can lead to a flooded home. The first is a pipe break or supply line break. When this happens, water fills every part of the house depending on the location of the pipe break. When you have established that a supply line break is the cause of water damage or flood damage, you should turn off the water at the meter or street level to prevent further damage. On the other hand, if the flood damage is a result of a storm, such as the havoc that Harvey is wrecking in Texas, you will be forced to wait till it is over before any water cleanup and restoration can be done. However, there are mitigation measures that a professional restoration company can take to bring back the water to the state it was in before the flood damage.

Calling in the restoration company

The restoration company should be called in as soon as you possibly can after the flood damage. They will assess the extent of the damage caused by the water in the home or water in the business. They will then start the process of water cleanup and drying. The restoration company does the water cleanup by using suction pumps to get rid of as much water as they can. After most of the water has been removed, they will assess any furniture and upholstery which was in the home for water damage. If anything can be salvaged, they will do a cleanup and drying process. Then, the plumbers may be called to repair the pipe break or supply line break permanently.

It is after the drying and repairs that the water cleanup company starts the mitigation and restoration process. They assess the floors, walls and any other structures. If the water has been stagnated in the home for a long time, they may remove rotting wooden structures and replace them with new ones. Other mitigation and restoration processes include painting walls whose color could have come off, treating all the parts of the house to prevent mold damage which could occur in future, and making sure that the home is secured against future damage by water in the business.

The benefits of hiring experts

When water damage happens to a place, and the water stays stagnant for a long time, it starts gathering microbes. In the case of pipe breaks, supply line breaks, and sewer line breaks, the results are even more dangerous because the water could turn into category 2 or category 3. It is therefore advisable that you hire a restoration company to handle the flooded home, drying, mitigation and restoration before the water becomes a health problem. Water in the home or water in the business also means an increased risk of electrocution. Experts will know how to handle the power lines to keep everyone safe.

Lastly, they always respond on time and make sure that the flooded home is repaired before the house falls apart. When you involve professionals in the process of repairs and restoring the home, you reduce the amount of strain you might have gone through trying to clean the home. You also ensure that the process is done professionally, minimizing future complications.
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How To Renovate a Flooded Home

7/25/2017 (Permalink)

How To Renovate a Flooded Home

The process of home restoration in the event of flood damage entails pumping out the water and drying the surfaces. After drying the water in home hardwood floors, it is vital to dehumidify and sanitize these surfaces to prevent the spread of contaminants. Since the water in home drywalls can cause rotting and growth of mildew, you should eliminate the broken walls and salvage the items that you can repair to lower the cost of restoration. All the water in home basements is quite easy to pump out if you have the necessary equipment. Having a professional to deal with water in home bathrooms and kitchens is a sure way to solve the problem and prevent some complications in the future. Repairing a home after flood damage can be a difficult venture. These tips will come in handy during restoration after flood damage:

When mopping the water in business floors, you should not leave out some puddles of stagnant water that might cause the wooden surfaces to rot. You can find the puddles of water in business hardwood floors by using the infrared cameras. In addition, you should check out for water in business crawlspaces where the dampness is likely to cause some molds to develop. The water in business crawlspaces might lead to prolonged conditions of dampness that might initiate the rotting of wood and growth of mildew. After sanitizing the floors and getting rid of water in business surfaces, you might also deodorize the air to eliminate the smells. However, you must get rid of the moisture by improving the ventilation system.

A restoration company has a team of experts who understand that dealing with the problem as soon as possible is vital. A flood restoration company will also take some key measures to mitigate the problem. Flood mitigation entails installing some trenches, swales, and drains around the perimeter of your property to redirect the water that flows from the neighboring lots into your compound. The restoration company will also inspect your drains to prevent blockages that can compromise the smooth flow of water.

Since a flooded home is inhabitable, you need to take advantage of the mitigation initiatives that can solve the problem. While you cannot prevent the floods, you can take some measures to reduce their negative impacts in your home. Choosing the buildings materials that are resistant to moisture damage is vital. The electrical system in a flooded home can be extremely dangerous, meaning that you need to install the electrical system above the flood levels.

Once you embark on the water cleanup, you can take the right steps when drying a flooded home. The hardwood floors in a flooded home can rot quite fast. Once you address the supply line break, you can begin drying your home with a heater or HVAC equipment. Drying the home without repairing the supply line break can be a futile venture since the problem will recur.

If you suspect that a pipe break is causing the flooding, a plumber can help you with the repairs. The best way to deal with the pipe break is to replace the worn out parts. You can encounter a pipe break after the winter if the ice forms within the pipes. A plumber can also help you to winterize your home to avoid a pipe break that might lead to flooding.

Water damage can cause wood to rot and warp. Flood damage causes mold growth,meaning that immediate water cleanup is necessary. By addressing the water damage from the onset, you can reduce the cost of repairing your flooded home. The key mitigation activities during restoration in the wake of after water damage include water cleanup and repairing the supply line break.
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Professional Water Damage Restoration Explained

6/30/2017 (Permalink)

Professional Water Damage Restoration Explained

Water damage from flood damage or even pipes that leak or burst within the home is a major problem. Some damage appears to be minor from the start, such as that of a leaking pipe or even a sewage backup. It’s inconvenient, but it’s minor water damage many people are certain they can handle on their own when it comes to drying the mess and doing the heavy lifting during water cleanup. Flood damage is a different story. People know it’s a lot more work, a lot more drying, and a lot more water cleanup. They’re more likely to call for professional restoration and mitigation following flood damage than they are simple water damage at home, and it’s because many people don’t realize there’s no such thing as simple water damage.

The benefits of call for professional water cleanup and drying with a professional restoration company are numerous, but it seems many people are unaware why finding water in the home or water in the business calls for this. Take a look at the benefits of calling for professional mitigation and restoration when someone finds water in the home or water in a business.

Professionals Have Better Equipment

Equipment makes a difference when it comes to professional restoration. When a pro comes into a home to remove water in the home with their equipment, it’s more efficient than a homeowner doing it themselves. The equipment they use is powerful, made for big jobs, and they have ample experience performing water cleanup with this equipment. They also know more about the drying process than the average homeowner. Finding water in the home requires more than just putting a towel and hoping for the best. It means drying the water, tracing it to find the source, and figuring out who to stop water in the home from leaking or becoming more damaging.

Professionals Have More Knowledge

When it comes to water cleanup and the drying process, it’s helpful to have all you need in terms of knowledge. It’s not always that way when people try to clean up water in the business on their own. When a business owner walks into the office to find water in the business, they might not clean it as well as it needs to be cleaned. When the damage is flood damage, they might not know how to stay safe when they enter the building with water in the business.

They might not realize there is a need to turn off the electricity prior to entering the building where there is water in a business. They might assume it’s safe since the power is out in this location, but no one really knows when power companies will turn it back on. What this means when people are entering buildings with water damage is they are at risk of electrocution from the water and the live power.

Some people have no idea they have to check for living creatures is flood water. They have no idea there is a chance snakes or other displaced creatures from flood waters can be in the water inside a building. It’s this kind of knowledge that keeps professional mitigation and restoration service people safer when they enter a building to handle this kind of issue.

Professional mitigation is always a good idea when damage is abundant. This is a way to learn more about how to handle water if another leak or flood ever occurs. It's going to provide home and business owners with information they might not already have, and it makes it easier for them to handle this problem in the future. It also helps them learn how to prevent damage from water in the future. Knowledge is power when it comes to saving money, handling problems correctly the first time, and keeping a home or business safe.
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The Essence of Fire Restoration

6/30/2017 (Permalink)

The Essence of Fire Restoration

Fire damage is a devastating tragedy that takes away a person’s hard earned investment. Statistics have shown that about 61.5% men and 38.5% women die annually due to fire related accidents. This has been attributed to either fire at home or fire in the business. National Fire Protection Associations indicate that calling in the fire within minutes of its start would be critical should one be faced with a fire tragedy, it’s imperative that they call a professional commercial fire damage company so that they can conduct fire damage restoration or fire cleanup services to reduce the extent of fire damage.

Fire in the home or fire in the business can be caused by various situations. The most common cause is gas leakage and electricity faults whose ultimate end is fire damage. The fire damage situation is not only as a result of the fire but the actions by the commercial fire damage company in their efforts to put out the fire. Smoke damage, soot damage, and the smoke smell are the most likely effects one could suffer from fire cases, and therefore this calls for fire cleanup services. After the fire has been put out, commercial fire damage companies stress on the need for fire cleanup services from professionals to help in clearing the smoke damage, water damage, and soot damage.

If left unhandled, ash and smoke from the fire in the home could cause etching, corrosion, and discoloration as well as powerful odors that are left behind. Professional fire clean up services can stop this before it becomes a major problem. If professional fire clean up services are not hired, the cost of fire damage restoration could increase in a few days and therefore materials may require replacement. Ash is acidic, and it is important to call for an expert immediately after the fire. Failure to do so, the more destruction and loss you will have to bear. Fire restoration processes require lots of experience and workforce in handling the situation. It follows, therefore, that you should not attempt to do carry out the restoration process on your own.

The following is an outline of a professional process used by the fire cleanup squads.

A certified professional from the fire clean up team carefully inspects the property to decide on the extent of the fire damage, soot damage, smoke smell, smoke damage and water damage. After this, a crucial plan is developed and put into action.

Instant board up and roof services are put up to maintain the security and avoid any further damage. Broken walls, windows, doors, and ceilings are re-constructed.

Removal of any flooding water is followed up with the use of dehumidifiers and air movers to remove the remaining water completely.

The process is then followed up with deodorization and removal of smoke and soot from all the affected surfaces. Hiring professionals save you money while solving the smoke damage and soot damage and the smoke smell problem at hand.

Cleaning comes after the place has been cleared and made safe and secure. The fire clean up squad then concludes by using a variety of cleaning techniques in restoring your belongings as they were before the fire.

The restoration process then begins. This means getting your fire in the home or fire in the business damage fixed and your place restored to its previous or better state.

The fire damage restoration helps in many cases by identifying the type and the cause of the fire, and the time it started, recognizing the areas that were destroyed by the fire and the firefighting process. The process also involves packing of the remaining valuables, cleaning and removing odors, treating regions affected by smoke damage and smoke smell, removing all burnt contents and also returning items back to their original placements as well as settling you down. Fire should be well handled, and in the case of a fire in the home or fire in the business, it is wise to let the commercial fire damage team and the fire damage restoration professionals handle it.
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Tips For Dealing With Water Damage

4/26/2017 (Permalink)

Dealing With Water Damage

Water in a home can lead to a lot of headaches for the homeowner due to water damage. The flood damage will be immediate as well as in the long run. Flood damage is a serious concern as it can lead to major health as well as safety issues. Hence mitigation measures must be taken to prevent any water damage and repair in case of water in business. The items, as well as the building, needs drying to mitigate flood damage.

Before doing any water damage restoration, it is important to stop the flow of water in case it is due to a burst pipe or leaking faucet. In the case of water in home or water in business, the main water line must be shut off. Drying will not help here. Get in contact with an expert immediately to know the cause of the water damage.

Turning off power is required before water cleanup. In the case of water in home or water in business, cut off the electricity as well as gas from the main source. This is essential to be safe. Allow for natural drying. These are basic mitigation measures.

Before initiating any drying, handle electrical appliances only after being properly insulated. It is important never to stand in water while doing water damage restoration. Switch them on only after doing water cleanup.

Before the water cleanup effort, it is important to determine the water damage or flood damage first. It will help to realize if rebuilding will be a worthwhile option. There are certain objects that can be restored by simple drying or some amount of air movement. But in case that is not enough; then photos and other documents will be required to show to the insurance company. Keep this in mind during water cleanup. Take as many mitigation measures as you possibly can.

The mitigation measures during water in home or water in business will require saving the most valuable possessions. This would mean removing the most important items from the area that is flooded. This would include the heirlooms, money, important papers, jewelry, and so on as they can be restored through air movement. There will be no time to save too many items, as the water continues to damage the property.

Water damage restoration would require getting rid of standing water in case of water in home or water in business. The longer this water sits, more will be the damage. This will only make water damage restoration more difficult. So take mitigation measures like air movement. Hence pump out the standing water as soon as it is safe to do so. Once the flood waters have receded, water damage restoration can start. A lot of drying will have to be done. Some things will get dried by placing in the air while others will require heavy air movement to remove excess water.

In fact, there would be some items for which even air movement will not be enough as they would be spoiled beyond restoration in case of flood damage. Hence dispose of them during water cleanup. Visit for more information on water damage.

Act Quickly When it Comes to Water Damage

4/26/2017 (Permalink)

Act Quickly When it Comes to Water Damage

Do note that flood damage and water damage can have immediate as well as long-lasting implications. Mildew and mold tend to develop within a day or two of getting exposed to moisture. In the case of water in home or water in business, these will continue to grow quickly until some mitigation measures are taken to completely remove the moisture through drying. This is the only way to exterminate the mold during water damage restoration.

In the case of water in home or water in business, it is important to turn off the power. In the case of any wet cables or wiring, shut the power off before doing a water cleanup. These can easily dry through air movement. But it is best to have an electrician examine this wiring as a mitigation measure before turning on the power again.

Drying of the area is essential using air movement. This will prevent the mold from spreading and mitigate the flood damage and water damage. The longer an area is wet; it is more likely that mold will form making water damage restoration difficult.

Open the windows to allow for drying, especially if the humidity outside is much lower. Let air movement do the drying. Make use of fans to remove moisture by allowing air movement.

Water cleanup will require removal of all wet items from that area. This would include furniture, carpets, clothes, toys, and so on. Next, water damage restoration can be done for these items in case of water in home or water in business.

No water damage restoration can help a moldy carpet. It has to be thrown away. All items impacted by water damage or flood damage must be cleaned as well as disinfected individually.

Water damage and flood damage can contaminate food products. Anything that was not sealed in a watertight container must be discarded in case of water in home or water in business. These are mitigation measures that would avoid any sickness later on.

The ceilings and walls get affected by water damage and flood damage too. In the case of water in home or water in business premises, any wiring, or wood paneling must be removed and sent for drying before putting it back again. These mitigation measures are essential to avoid any problems in future such as electric shocks or growth of mold. Allow ample movement so that all these items dry off completely.

All this is an integral part of water cleanup. Just clearing away the water is not enough. The residue has a lot of toxins. These need to be cleared away, or it will lead to mold, bad smell, pests, and so on. This would lead to illness later on. Hence the complete premises have to be cleaned and then sanitized so that there are no problems later.

Any water coming due to floods is going to contain a lot of harmful substances. This has to be kept in mind while doing water cleanup. This means removal of dirty water and toxins too. Visit for more information on water loss.

Handling a Water Loss

4/4/2017 (Permalink)

Handling a Water Loss           

A water leaks or flood may take only a couple of minutes or hours, but the water damage that often follows is extensive and can last for an even longer period to come. A flood damage is one of the worst
disasters that can befall someone in their Charlotte NC home or business.

A small leak of water in a home or a leak of water in business could result in damage to items in the room and even the flooring if it is made of wood.

Mold damage is, also, another danger one faces when such a calamity strikes. The mitigation process should begin as early as possible to prevent further loss.

Turn off any power source

The power source for rooms that have been affected by the water loss should be turned off immediately. In case one is not able to turn it off by themselves, they should get a professional to turn it off. Turning
off the power source helps prevent chances of a short circuit occurring which may, in turn, result in a fire. Also, given that water is a good conductor of electricity, turning off the power source ensures that one is not electrocuted when they get into contact with the water.

Stop the Water Source

The first step in the mitigation process is to identifying and stopping the source of the water in a home or the water in business. This is to
ensure that the water does not spread to other areas and that other items in the room that are not wet do not get wet and damaged when they
contact water. It is, also, ensure that there is no further wastage of water which will reflect negatively in one’s bills. Most causes of
flooding are broken plumbing systems and water leaks from taps that have been left to run. If the source of the water is not stopped, then the
drying process cannot commence.

Remove the dry items followed by the wet items

Get the dry items away from water to prevent them from being damaged. Be sure to place them in a safe and dry location away from water. Then
take out the wet items from the room to ensure they do not soak in more water. Place them in an open space with good air movement and let them
dry. Do not expose wet wooden furniture or other items made from wood to extreme heat as they may crack and break.

Flood Insurance Claims

If the Berryhill NC home or business is insured against water damage, be sure to contact the insurance company immediately. The insurance
company will water for all the costs that result from the water cleanup process and ensure that the damages encountered are restored. Taking
pictures of the situation, also, comes in handy at this stage as it provides documentation of the damage. Take photos or videos, being keen
to document the source of the water. The documentation will come in handy when one is making their claim to their insurance company.

In case that one’s Charlotte, NC home is not insured against water loss or in the case where the insurance company does not cater for the
restoration costs, they should make a point of contacting a reliable and water Restoration Company immediately.

Removing the Flooded Water and dry the wet parts

Getting rid of the water is the next process and having a water restoration company becomes important from this stage going forward in
the water cleanup process. If the water is little, the wet areas can be dried using a rag or a bucket. If the water is a lot, the company should be able to employ the most suitable and most effective method of getting rid of the water. After all the water is removed, fans and dehumidifiers can be used to facilitate drying of the wet parts. The
drying process is, also, greatly facilitated by the ventilation. The affected rooms and sections should be properly ventilated to ensure that the air movement is excellent. If some sections are let wet, then that could be a recipe for mold growth; which is another disaster by itself.

Disinfect the affected rooms and prevent mold damage

Most harmful organisms thrive in wet areas and a flooding situation creates the perfect condition for such organisms to survive. One should
be keen to use a powerful disinfectant that is non-toxic when disinfecting. The restoration company should be able to provide guidance on the right disinfectant to use.

Another thing that should be left in the hands of a Berryhill NC water Restoration Company is the mold prevention. They have the expertise to handle mold prevention. Mold could start developing in any tiny spot left unattended to and the effects of mold infection are always adverse.

Mold control takes more than just one day of disinfection. Continuous disinfection and proper air conditioning should continue even post the
water loss restoration. One should avoid creating moist conditions in the home as that is what causes mold to thrive.

The damaged items to be disposed of responsibly

While one might pile up all the damaged items and throw them in the dumpster, it can be beneficial to the environment if the damaged items can be disposed of responsibly. Separate the items that can be recycled from those that cannot be recycled and dispose of them in the right location. The one’s that can be recycled can be taken to the recycling
centers while the rest disposed of in the most appropriate manner.

Post the Restoration

After getting everything back to normal, the task does not end there. The task that remains is ensuring that the issue does not occur again in future due to causes that could have been avoided. Ensure that the plumbing system is functioning effectively and that regular maintenance
is conducted. There should be no leaks anywhere. Also, ensure that the taps in the rooms are not left running when they are not supposed to be
running. Ensure that the home or the business is insured against such flood damage in future. And be keen to know the policy coverage. Visit for more information on water loss.